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Monthly meeting July Escalation Engineering

Monthly meeting July Escalation Engineering. Nimai Sood / Kenneth Andersen / Shelly Lowenthal. Agenda. Q2 Highlights Q3 goals. Organizational Chart. Kenneth Andersen. Jim Stringer Tech Lead. Paul LeMay. John Wigley. Open REQ SAM/IP US. Nimai Sood Manager. Alexinho Lobo.

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Monthly meeting July Escalation Engineering

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  1. Monthly meeting July Escalation Engineering Nimai Sood / Kenneth Andersen / Shelly Lowenthal

  2. Agenda • Q2 Highlights • Q3 goals

  3. Organizational Chart Kenneth Andersen Jim Stringer Tech Lead Paul LeMay John Wigley Open REQ SAM/IP US Nimai Sood Manager Alexinho Lobo Srivastava Amit Raghavendra PrasadHS Jason Street Roy Laverty Derek Barboza Binoj Rajam Sathish Kumar Megha Sinha • Abhishek Roy • Kapil Verma

  4. EE Storage - Q2 Highlights • ECC/SCA • EMCWorld • UB8 GA • Environment checker GA • SCA 2.1 • SCA 2.1 Demo edition • SCA troubleshooting guide • SRM7 testing started • SME program in India and the US. • BNP POS • OCPU testing including cluster setup • Worked 147 CQ’s

  5. EE Network- Q2 Highlights • SAM / IP • Transitioned Hotfix process/meetings from Ben • Managed SalesForce daily updates • Help QE with SAM testing • Online and on the job SAM/IP training for the team • Worked 56 CQ’s • NCM/UIM • Defect Triaging started for DSR issues for NCM products • Worked 74 CQ’s • QE testing of UIM and NCM

  6. EE – Q3 Highlights • SAM • IP • NCM/UIM • ECC

  7. SRM7 Early Feedback Program • Program Objective • To get the next generation “ControlCenter” product in front of key customers • To get customer feedback on: • Deployment of a VAP • Usability feedback of the UI • What will be shown: • UI • SCI (Storage Capacity Insight) • SPI (Storage Performance Insight)

  8. SRM7 Early Feedback Program • Methods for delivery • Remote Demos • Onsite Demos and Road Shows • Onsite Deployment in customer Lab’s • Preformed by CSE group • Special Laptops • Workstation Class laptop • Running ESX 4.0 • Will support 5+ Virtual Machines

  9. Q&A

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