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User Voice, led by ex-offenders, empowers marginalized voices to reduce reoffending. Learn about their impact and engagement ladder for meaningful change in criminal justice. Contact for more info.
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‘Experts by experience’ Mark Johnson Founder / CEO
: WHO ARE THE EXPERTS? • Media? • Researchers? • Policymakers? • Service providers?
: GETTING THE VOICE TO COMMISSIONERS CURRENT SITUATION COMMISSIONER SERVICE PROVIDER ‘INDUSTRY’ SERVICE USER IDEAL SITUATION COMMISSIONER SERVICE USER SERVICE PROVIDER ‘INDUSTRY’
: LADDER OF ENGAGEMENT User Voice’s interpretation of Arnstein’s ladder of citizen engagement
: MISSION STATEMENT User Voice is unique because its work is led and delivered by ex-offenders. We exist to reduce reoffending by working the most marginalised in and around the criminal justice system to ensure that practitioners and policy makers hear their voices.
: THE REAL EXPERTS • Extracting the solution from ‘problem’ • Empowers people • Promotes responsibility • Better services • Reduces reoffending
: IMPACT • Isle of Wight Prison Council: • 1600 prisoners in 3 prison sites • 37% reduction in prisoner complaints • Reduction in use of segregation from 160 to 47 days • Safeguarding consultation: • Office of the Children’s Commissioner • 100 children and young people in prison and community • Research team of ex-offenders • Minimal cost • Impact 8 policy change commitments by Youth Justice Board
: MORE INFORMATION info@uservoice.org www.uservoice.org 020 3137 7471