INDEX

1. WESTERN CAPE PROVINCE Presented by: Ms Yolisa MkalipiProvincial Manager to Port Folio CommitteeDepartment of Home Affairs 13th March 2007 1

2. INDEX • Background Information • Issues raised by the Portfolio Committee • Human Resources • Core Business Mandates (Immigration/ Civic Services) • Infrastructure • Budget • Management Structures • Conclusion • Recommendations

3. Item Western Cape South Africa WC as % of SA Area (sq. km.) 129370 1219 090 10.6 Population (2001 Census) 4524335 44819 768 10.1 (4th) Employed (2001 Census) 1489 723 9583 764 15.5 18% unemployment GDPR (2001) (R billion) 169 982 17.2 3r contributor Demographics of the Province W.C Socio-Eco Indicators

4. Demographics of the Province

5. Population by Province

6. Feed back on issues raised by the Portfolio committee Officials in Oudtshoorn without drivers licenses: - Requisition for the training of 20 staff members to obtain code 14 drivers licenses submitted Computerization of George Hospital: • Process delayed due to renovations at hospital, will be completed during the coming week Racism in the Province & how DHA is addressing it: • Managers encouraged to discuss racism with staff • Duty roster for Cape Town International Airport scrutinized on a monthly basis • Managerial posts earmarked for filling by designated groups • Internal Imbizo by Provincial Manager and Management Report on Computerization of offices especially Refugee Office: • 12 new Passport Capturing machines in Province • 73 new printers received and distributed to Regions of which 8 was allocated to Refugee Office • 161 computers installed in roll out (shortages will be addressed in second phase) and 8 was allocated to Ref. • Biometrics installed and not functional problem with I.T but attending on it • 9 Hospitals functioning on line to all Regions

7. Human Resources Establishment per business unit: As at February 2007: • The ideal structure is 878 based on 2006 approved structure- • Currently 487 filled posts • Demands increasing due to new projects and mandates (Prison,Hospitals and Refugee/Inspectorate projects, Civil Union Marriages)

8. Human resources continued Progress with regards to the filling of vacancies:

9. Human Resources Vacancies prioritized for filling in 20072008:

10. A C I W TOTAL GRANTS MALE FEMALE MALE FEMALE MALE FEMALE MALE FEMALE Level 15 Level 14 0 1 0 0 0 0 0 0 1 Level 13 0 1 0 0 0 0 0 0 1 Level 12 1 0 0 0 0 0 1 0 2 Level 11 0 0 0 0 0 0 0 0 1 Level 10 1 0 0 0 0 0 2 0 3 Level 9 1 1 1 1 0 1 0 2 7 Level 8 14 15 9 2 0 0 4 7 51 Level 7 13 9 13 12 0 0 3 5 55 Level 6 11 9 0 15 0 0 10 37 82 Total: 41 35 23 30 0 1 20 51 203 Human resources continued Progress with regards to the filling of vacancies:

11. Equity: Equity in terms of WC demographics: African = 24,8% Coloured= 55,1 % Indian= 1,3% White = 18,8%

12. ESTABLISHMENT OF THE NATIONAL IMMIGRATION BRANCH IN THE WESTERN CAPE PROVINCE • * 17 Trainee Immigration Officers are currently deployed at Cape Town International Airport. • * 21 Permitting Officers have been trained as a back-up workforce to cope with the expected influx of international • arrival passengers. • * Minister has approved an establishment at Mossel Bay and Saldanha Harbours of 6 Immigration Officials and 1 • cleaner at each of these respective Ports of Entry. Will be budgeted for in2007/8) • *15 interns and 8 learners have also been deployed at the Refugee Reception Office. Caring, compassionate and responsive

13. Human Resources • Refugee Backlog Office • 39 post for contract workers were approved of which 37 are currently filled • 14 are utilized as Refugee Reception Officers (RRO) and 23 are utilized as Refugee Status Determination Officers (RSDO) Establishment Refugee Reception Office:

14. Refugee Reception Office Cape Town: * 15 RSDO and 8 RRO’s * Submission requesting the appointment of 33 Contact Workers submitted RANK APPROVED ESTABLISHMENT 1998 FILLED POSTS VACANT POSTS SUSPENDED NUMBER OF POSTS REQUIRED Assistant Director 1 1 0 0 0 Senior Admin Officer (Refugee Status Determination Officer) 7 5 2 2 23 Chief Admin Clerk 2 2 0 2 0 S/ Admin Clerk (Refugee Reception Officer) 15 14 1 3 9 Cleaner 1 1 0 0 1 Total 26 23 3 7 33 Caring, compassionate and responsive

15. Human resources continued NYS Program Western Cape :

16. Staff Morale Intervention - PMDS (22% bonus and progressions, 8% promotion) • PMDS Task Team established , Provincially and Regionally • Review of PMDS SOP’s • Uniform Norms and Standards developed for Performance Evaluation which will be workshoped with all staff and labour representatives to ensure buy inn • Workshop Road shows to staff members • Framework for Memorial Services provided to Managers • Uniform Norms and Standards developed for Performance Evaluation which will be workshoped with all staff and labour representatives to ensure buy inn.

17. Training: Officials Training • Skilled Managers assigned to draft training programs in their field of expertise and present training on Civic Services, Admissions, Temporary Residence. External Training ( Combined with stakeholders) • UNHCR, Refugee Appeal Board & UCT Legal Aid Clinic - RRO & RSDO interviewing skills and adjudication, manifestly unfounded cases • Basic computer training – Managers within Provincial Office • Dimension Data - Management of the telephone monitoring system • NIA & SAPS involved in Immigration Branch Training – Fraudulent Documents, Interrogation skills. Support Training • Foreign Language Training • Who am I online workshop. • PILAR training – Procedure on ill health and temporary & permanent disability leave • Whistle Blowing & Fraud prevention plan policy workshoped

18. Training: Skills gaps identified by means of drafting a provincial data base of all staff members outlining training received and training requirements Internal Training • Basic computer training – Managers within Provincial Office • Foreign Language Training • Who am I online workshop. • PILAR training – Procedure on ill health and temporary & permanent disability leave • Whistle Blowing & Fraud prevention plan policy work shopped Management Training • Customer Management (UNISA) • Project Management • Managers attended a labour relations training • Immigration & Border Control: US Officials

19. Accommodations • Out of 72 Approved offices only 36 offices are functional • 1 Provincial Office • 4 Regional Offices • 12 District Offices - 7 functional • 4 Ports Of Entry - 4 • 2 Refugee Centers - 2 • 25 Service Points - 7 • 14 MPCC’s - 2 • 10 Mobile Units - 6 expecting 4 • 9 Computerized Hospitals

20. State of offices per RegionCape Town

21. State of offices per Region: Cape Town continued

22. State of offices per RegionGeorge

23. State of offices per Region:Khayelitsha

24. State of offices per RegionPaarl

25. I.T • 1 Provincial Office • 9 hospitals functioning online (2 Private Hospitals connected) • Improvement on IT connectivity and equipments • Plettenberg Bay MPCC connected • 12 Passport Machines capturing machines • Biometrics installed and activated

26. Future Plans • Second phase of capturing machine roll out (8) • Capturing Stations • Biometric installed and activated • Replacement of old network equipment • Additional Capacity • Restructuring of Civic Service structure • Second generation of MPCC’s

27. Budget Preliminary Budget Allocation 2006/07 & Expenditure February 07 ECONOMIC CLASSIFICATION * Current expenditure rate = 86,9 % within reasonable limit of between 89-92%

28. Challenges • Limited Access to BAS function in Provinces versus payment verification • No access to ABSA Bank account • Budgetary Constraints – No cash in Transit *

29. Achievements • Review and Development of Financial SOP’s • Financial verification process • BI 488 – backlog team deployed to PTA to track & trace outstanding payments • Manager to verify returns with copies of deposit slips attached to the PMG return • Devolution of certain procurement powersto Province

30. Future Plans and Proposals • Speedy finalisation of Job Evaluation process and appointment of State Accountant, Communications Officers etc • Upgrading of the levels of Finance posts • State Accountant in Regions and Qualified Financial Manager in Provinces) • Additional Finance Capacity to Regions and upgrading of their levels • Cash in transit facility for cash collection *

31. Provincial vehicle allocation Three vehicles involved in accident during December 06

32. Progress • 4 Additional Mobile Units deployed to all Regions • Training of Provisioning Officers on new system • Provisioning of support service ag, IT, Security with vehicles • Transport Investigation Task Team established • Transport Deployment Committee established*

33. I.T Challenges • New Refugee system is not functioning properly • Waiting for long procurement process • Slow emails and network • Out of 6 mobile units only 5 Mobile units connected and 1 mobile the sate light control unit approval from H/A *

34. Corruption/ Disciplinary cases:

35. Counter Corruption Continued Achievements • Security appraisals done at Refugee Office in conjunction with NIA. • With the appointment of the Control Security Officer in April 2006 increased the reporting rate of corrupt activities: Challenges • Availability of funds for the installation of security systems (alarms & surveillance cameras) • Absence of security officers at certain offices • Lack of Khulani guards management results in corruption • Staff negligent with regard to the safe guarding of keys, personal items and government property Interventions • Rotation of security guards on quarterly basis • NIA Security advisors approached to assist with workshops on personal / document and office security.

36. Human Resource Continued • 33 Officials attended PILAR • Employee Wellness Practitioner and Senior Training Officer assumed duty w.e.f. January 2007. Interventions • Submission requesting the appointment of 13 Contact Workers to be remunerated by ACSA submitted for consideration • Request for 29 for CTIA officials and 4 administrators • Requested 4 Interns to assist at HR

37. Human Resource Continued Challenges • Severe staff shortages experienced at Ports of Entry and Inspectorates • ( 17 Trainee Immigration Officers deployed at Cape town International Airport until the end of March 2007). • Job evaluation certificates awaited for the filling of various posts • Candidates appointed from other Provinces such as Gauteng and Eastern cape apply to be transferred back to their place of origin. • Impact of Job Evaluation to structure, funds and visa post level • Increasing Demands from stakeholders for our services Intervention Joint Venture by ACSA and Private Company to assist on space availability at Airport

38. Service delivery continued Statistics in terms of services rendered for the month of 2007

39. Service delivery continued

40. Service delivery continued Permanent Residence Backlog :2384 – 1158 • BacklogInterventionTask Team visited Western Province :6-10 November 2006 • 6 Senior officials from this region to strengthen the team. • Withdrawn: 238 • Outstanding: 480

41. WC Management Structures

42. WC Management continued

43. Integrated Governance continued

44. Integrated Governance continued

45. Mobile Units it

46. NATIONAL IMMIGRATION BRANCH AND REFUGEE RECEPTION DIRECTORATE Caring, compassionate and responsive

47. PROGRESS: • Immigration Inspectorate received intensive training in 6 modules which deals with inter alia the Immigration Act, 2002 • the Criminal Procedure Act, 1977 and chapter 2 of the Constitution of the Republic of South Africa, 1996. • 15 officials functioning in our permitting offices have recently been trained in the admission of travellers at a Port of Entry • and the detection of fraudulent documents. They can be deployed as a back-up workforce. • Charge sheets for the Acts infra have been completed and admission of guilt fines determined by the Chief Magistrate • in terms of section 57(5)(a) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977). • - Immigration Act, 2002 (Act No. 13 of 2002). • - Refugees Act, 1998 (Act No. 130 of 1998). • - Passports and Travel Documents Act, 1994 (Act No. 4 of 1994). • Immigration Inspectorate has access to the Criminal Administration System (CAS) of SAPS and are responsible for • the investigation of their own case dockets. Currently there are 11 criminal court cases pending in the magistrates • courts of the Cape Peninsula. • With the implementation of the BCOCC the co-operation with other law enforcement agencies has created an • environment of good governance in the spirit of section 41 of the Constitution of the Republic of South Africa. • Interaction with Provincial Commissioner Petros resulted in the deployment of 4 Crime Intelligence Officers, • 3 Detectives and 15 Uniformed members • 12 members from SAPS deployed to assist with special operations & deportation of illegal foreigners. Caring, compassionate and responsive

48. SEC 22 PERMITS ISSUED EXTENSION OF SEC. 22 PERMITS EXTENSION SEC 24/RENEWALS MONTH TOTAL ADJUDICATED CASES ADJUDICATED CASES - RESULTS UNFOUNDED MAN UNFOUNDED PENDING APPROVED 932 20 11 3 2252 287 Sep 2006 134 100 1068 17 16 5 1721 222 Oct 2006 114 76 657 17 21 0 1711 428 Nov 2006 113 75 599 17 14 1 1944 263 Dec 2006 50 18 519 15 12 0 3673 403 Jan 2007 66 39 450 63 62 2 2168 328 Feb 2007 220 93 15 279 1 869 Statistics: REFUGEE RECEPTION STATS • Section 22 Permits issued 15 279 – Total cases adjudicated 1869 = 13 410

49. CHALLENGES: • Capacitating the National Immigration Branch • Tackling the mushrooming backlog in the adjudication of asylum cases. • - Refugee Backlog Project Nyanga: 24 940 – 7729 = 17 211 • - Refugee Reception Office Cape Town: 13 410 as end of February 2007 • Declaration of immigration officers as peace officers in terms of section 334(1)(a) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977). • Fictitious addresses undermines the execution of deportations. • Limited capacity of the Immigration Training Academy to train new entrants to the National Immigration Branch. • Difficulty in prosecuting foreigners involved in fraudulent marriages. (NB: Decline in fraudulent marriages since coming into effect of the Immigration Amendment Act, 2004 (Act No. 19 of 2004) with effect of 1 July 2005.

50. Achievements: • Increased accessibility to clients in Wellington Area (Office space acquired on the premises of SAPS- • TRP and Late Registration Committee Established • Joints Operations to curb Drug and Human Trafficking (SAPS and Immigration) Caring, compassionate and responsive