GUIDE TO QUALITY

1. GUIDE TO QUALITY WHAT YOU DO AND KNOW ALREADY BUT RELATED TO GREENWICH UNIVERSITY Chris Harper - University of Greenwich

2. DEFINITION • Academic Standards – focuses on learner outcomes and performance of students. Reference to subject benchmark statements and FHEQ • Quality (systems and processes) to enable an Institution to say that it is providing an environment and experience which maintains academic standards Chris Harper - University of Greenwich

3. WHY DO IT? • The need to be accountable to stakeholders: students, employers and funding organisations • Do not do it as ‘going through the motions’ or make it so unwieldly that message is lost • outcomes of QA which are positive or negative (provided that they are addressed) are often termed Quality Enhancement. The involvement of interested parties in bringing this about is termed Quality Management. Chris Harper - University of Greenwich

4. ACADEMIC INFRASTRUCTURE • Consists of: Framework for Higher Education Qualifications (FHEQ) Programme Specifications Subject Benchmark Statements Code of Practice e.g. student assessment – refer to ScAPs Chris Harper - University of Greenwich

5. APPROVAL AND REVIEW • To ensure that students have an appropriate academic experience • Meet the requirements of external agencies (PSBs/Employers) • Process undertaken by peers (Panel) • Particularly for review – an evaluation of standards/curriculum development Chris Harper - University of Greenwich

6. PRINCIPLES • Appropriate procedures in place relating to the authorisation, approval, monitoring and review of programmes • Central regulatory and policy framework but devolved to Schools • Externality • Scrutiny proportional to risk Chris Harper - University of Greenwich

7. DOCUMENTATION (1) • Institutional Context* • Programme Specification (see App D2) • Structure diagram - which courses are NEW requiring approvaland • Course Specifications (see App D1) • Supporting statement re. programme • Rationale and target market • entry criteria and admissions process Chris Harper - University of Greenwich

8. DOCUMENTATION (2) • summary of any specialist resources/facilities • details of any specific professional body requirements • summary of teaching team (incl. CVs) & staff development plans • Programme management • Assessment strategy Chris Harper - University of Greenwich

9. DOCUMENTATION 3 • and for Foundation Degree programmes • employer links (ie involvement in design, development, delivery) • work-based learning arrangements (+ model for approving learning contracts) • pre-entry and bridging opportunities for progression to honours Chris Harper - University of Greenwich

10. DOCUMENTATION 4 • In all cases a critical appraisal (App D6) is required for programme review • Draws on evidence – PAMRs, external examiners, student feedback and cohort analysis • Panel expectation that it addresses how well the programme has fulfilled its aims, effectiveness of deliveryand student experience Chris Harper - University of Greenwich

11. ANNUAL MONITORING • Refer to diagram • Timeline and role of Link Tutor • Content of Programme Annual Monitoring Report • Statistics • AIR • Feedback Chris Harper - University of Greenwich