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Explore how to implement new practices, enlist virtual team members, identify resources, and overcome obstacles in primary care mental health. Develop plans and strategies for achieving goals.
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Learning Objectives • Identify specific goals and create a plan to put your new skills into practice • Describe obstacles to taking your next steps • Develop workarounds for your obstacles • Commit and get started!
Agenda • Identify resources and “Virtual Team Members” you will enlist to help you put new practices and procedures into place • Discuss available resources for PCP’s and Families: • Books (“Lending Library), hand-outs • Websites • Community resources • Support groups (live and internet) • Table Activity: Forming goals, making plans
Guidelines & Best Practices PCPimplements Alone (or tries) VIRTUAL TEAM PCPrefers all to Subspecialist(s) Three Models for Accomplishing “Primary Care Mental/Behavioral Health” VIRTUAL TEAM !
Forming Effective Virtual Teams for PC Child Mental Health: Questions to Ask • Who are the Virtual Team members (office & community)? • PARENTS!! (the most important TEAM member) • Internal: Partners, Practice Manager, Nurses, MAs, Office staff • External: parent groups, schools, MH providers, coaches, youth groups • Whatwill each Team Member do? What will they need? • How will we meet families' needs for: • Info, education, support (websites, Lending Library, parent hand-outs) • New Skills (e.g., “required readings”, “parent homework”, etc. • What tools will we use (paper- or computer-rating scales, hand-outs)? • How will we handle refills? My partners? • How do we access treatments not provided in our office?
Care Model for Child Health Health System Community Health Care Organization Resources and Policies ClinicalInformationSystems Family-Management Support DeliverySystem Design Self-Management Support Decision Support Productive Interactions Supportive, Integrated Community Prepared, Proactive Practice Team Informed, Activated Patient Outcomes Adapted from the Institute for Healthcare Improvement’s Breakthrough Series Collaborative: Improving Care for People With Chronic Conditions III - by Dr. Ed Wagner, Group Health Cooperative of Puget Sound
Work Flow Roadmap – Fill in 1 Row of Boxes for Your Chosen Change Area: Who are your Team Members? Q 1.1
Table Activity • At each table: • Discuss together possible changes each might put into place • Identify specific, easily observable, tangible new behavior or practice you want to put into place in your practice • Identify which members of the VIRTUAL TEAM will be needed (Don’t forget PARENTS!! -- your most important TEAM member). What will you ask them to do? • Identify the most likely obstacle(s) that might deter/stop you! • Develop a specific PLAN how you will circumvent this obstacle • SCRIBES:Write on your flipchart: • Each person’s name, and then, next to it: • What specific, observable & feasible new behavior/practice he/she will put into place
REMINDER: Please fill out Unit Q evaluation