Smart Seven Stars (PMS Hotel) Property Management Software (PMS)

2019.06 Smart Seven Stars (PMS Hotel) Property Management Software (PMS) by Class One Group New’s C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2019-06-07 Smart Seven Stars (XII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2019-04-07 Smart Seven Stars (XI) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2019-03-25 Smart Seven Stars (X) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2019-03-05 Smart Seven Stars (IX) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2019-01-10 Smart Seven Stars (VIII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-11-01 Smart Seven Stars (VII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-10-05 Smart Seven Stars (VI) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-09-01 Smart Seven Stars (V) SHMS - Smart Hotel Management System. Smart HouseKeeping 4.0 In all the Hotels, it is very important, proper planning for room cleaning by the housekeeping department plays a key role to ensure an efficient operation…this is more relevant when the property has a significant number of rooms in inventory. According to the director of operations at various hotels, the planning process for the scheduling of daily room cleaning can take up to 2 hours. This has taken us to further in-depth analysis in order to define efficient solutions, as presented in “class One”. The resulting analysis assisted us in creating an algorithm that provides us with optimized parameters for the daily process of room cleaning The parameters that we have taken into consideration are: Type of room, size, available equipment, specific characteristics such as balconies, leaving room areas, etc. Number of guests in room, If cleaning service includes changing bed linens, Cleaning of specific equipment such as windows, mini refrigerators, kitchen efficiencies, etc. The resulting data provides us with a more accurate timetable for the turn over of hotel rooms from the moment the guests checks out. The seven Stars program will provide the housekeeper manager with an automatic daily schedule, distributing the work load on an even basis. The housekeeper has the option to review and adjust this information as required. It is important to highlight that the automatic scheduling report reflects the optimized parameters in terms of number of units, required time per unit, availability of staff for each specific day, etc. The housekeeping staff, with the support of Housekeeping 4.0 program and their tablets, will be able to identify and assign priority to the rooms with scheduled departures first. This will provide the front desk team with fresh inventory for the day’s arrivals, optimizing the check in process and guest experience. Once proceeded to the different assignments, each "kelly" will access with their tablets to the rooms to be cleaned, taking first of all those rooms that being outgoing, the check-out has already been done (each time a check is made). out, it will be updated instantly on the tablet corresponding to your cleaner Real example Minute (times are expressed in minutes) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-09-01 Smart Seven Stars (V) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-31 Smart Seven Stars (IV) Best Number One Interactive & Comparative Scorecard. What kind of decisions do we need to take at our Hotel? The current situation is constantly changing, and a hotel must know, immediately, what actions should be taken at every moment. And, for doing this, it is a must to have the necessary information available, immediately and easy to understand. Class One is proud to present, in a single Dashboard, 22 KPIs that collate all of the necessary information to be considered for decision making. OCC the percentage of available rooms or beds being sold for a certain period of time., ADR, Average Daily Rate, RevPAR, Revenue Per Available Room, RevPar is a very classic KPI and regarded as one of the most important financial calculations for any hotel to see how much revenue they have made within a certain period of time. ARR Total Revenue Per Available Room preview of the total revenue from all departments which the room can generate. While RevPar only takes account of the revenue generated by the rooms, Yield factor that refers to the Rate Rack Rate, NetADR. Net ADR (except that it factors in the net revenues), NetRevPARNet Revenue Per Available Room metric is similar to RevPAR, except that it factors in the net revenues (meaning that it accounts for distribution costs, transaction fees and travel agency commissions), NetARR, Occupied rooms, Guests, Children, Cribs, Guest Bed & Breakfast, Guest Half Board, Guest Full Board, Guest All Include, Guest =GuestBed & Breakfast + Guest Half Board + Guest Full Board + Guest All Include + Guest Only Room, RevPOR. Revenue Per Occupied Room Total Revenue / Total Rooms Occupied, RevPOR, unlike RevPAR, considers revenue per occupied room which gives you a better understanding of how much profit you make from the guests who actually stay at your property.TRevPAG - RevPAC. Revenue Per Available Customer Total revenue generated by a single customer. It is calculated by dividing the segment total revenue and∕or the ASA by the number of customer, Total Revenue, Revenue Room Sales, Revenue F&B, Revenue Others C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-31 Smart Seven Stars (IV) Example: The figures we have got for yesterday can be compared against the same day last year (or, if yesterday was a Tuesday, against the same week’s Tuesday, last year), last week can be compared against the same week last year (or two different periods of time such as Easter, even if they haven’t happened at the very same moment), last month can be compared against the same month last year, etc. A date in the future can also be compared against its equivalent for another year, week, 10 days period, month... These values can always be set by the user and, therefore, dates can be in the past, present or future (Forecast Reservation) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-11 Smart Seven Stars (III) A new concept of Hotel Management (SHMS - Smart Hotel Management System) Smart Seven Stars is learning languages, currently available in English, German, French, Portuguese and Spanish, • HouseKeeping (cleaning times, service schedule and waitresses, check using Tablets, ...), Forgotten • Audits of the entire system (Reservations, Billing, Production, Computing, ...) • Check comisiones OTA's --> NetRevPAR • All types of Billing and Collections (TTOO, Agencies, Companies, Walking, Advance, Pro-forms, ...), emails, pdf files, ... • Meals/Diners Forecast, Diners check (theoretical, real), ... • … C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-11 Smart Seven Stars (III) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-30 Smart Seven Stars (II) A new concept of Hotel Management (SHMS - Smart Hotel Management System) Smart Seven Stars is learning languages, currently available in English, German, French, Portuguese and Spanish, • Booking and Planning. Different Booking (+15), Booking of cribs, Booking of Parking, ... • Fast access to Reservations • Advances and Deposits • Open Bills Format. • Operational Mechanics Web (Favorites, History of use by user) • GDPR exhaustive compliance. C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-30 Smart Seven Stars (II) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-21 Smart Seven Stars (I) • A new concept of Hotel Management (SHMS) • It is an honor to announce the launch of our new Hotel system, we cannot call it PMS (Property Management System) since it would limit its functionalities, that is why we baptize it as SHMS (Smart Hotel Management System). With our Smart Seven Stars, we like to boast of possibly being the best system in the world for the management of your hotel. • Smart Seven Stars is learning languages, currently available in English, German, Portuguese and Spanish, • We have dedicated a hard effort in I+D+i since 2014, to get to apply the latest 4-layer technology and here is the result of our research and almost 30 years of experience, which explains this new concept of SHMS, that gives us an idea of how far we can carry using Smart Seven Stars. • We will publish a series of news explaining different remarkable components (5 in 5) of Smart Seven Stars • Smart Rates, a friendly, simple, fast and intelligent system in the formulation and changes of Rates. • Cognitive search of the kardex. • With all states and provinces (NUT II and III), and ISO2 / ISO3 of countries incorporated into the system. • Photos and locations of the rooms are incorporated so that the client can make their choice or upgrade (pre-checkin) • Foreign currency (OEC3 for BCE) • We would like to indicate the ease of use of the product, which implies the learning curve is practically non-existent C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-21 Smart Seven Stars (I) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

Disclaimer El presente informe/documento es estrictamente confidencial y de uso interno de la Sociedad, y no podrá ser entregado, ni permitirse el acceso a terceros o hacer referencia al mismo en comunicaciones sin nuestro consentimiento previo por escrito. Este documento ha sido preparado con fines exclusivamente informativos (nunca con carácter contractual) y refleja una serie de observaciones de carácter general sobre ClassOne. ClassOne no acepta ningún tipo de responsabilidad frente a la Sociedad ni frente a ningún tercero como consecuencia de las decisiones o acciones que pueden ser adoptadas por la Sociedad basándose en el contenido de este documento. En caso de contradicción o conflicto entre la versión electrónica y el documento físico, prevalecerá el documento físico.

Smart Seven Stars (PMS Hotel) Property Management Software (PMS)