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Briefing for County Veterans Service Officers

Briefing for County Veterans Service Officers

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Briefing for County Veterans Service Officers

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  1. Briefing for County Veterans Service Officers Indianapolis VA Regional Office – May 18, 2016

  2. Regional Office Overview Indianapolis VA Regional Office

  3. Fiduciary Hub Indianapolis VA Regional Office Indiana Fiduciary Workload • Initial Appointments – 46 pending at 25.5 ADP • Follow up Appointments – 247 pending at 67.1 ADP • Congressional Inquiries – 6 pending at 15.3 ADP • 11 field examiners and 4,440 beneficiaries

  4. Appeals Indianapolis VA Regional Office • NOD Rate 11%-12% • Sent to BVA 4-5% • Docket dates: • NOD - 2013 • Form 9 - 2012 • SecVA: • Additional resources • Streamlined Process

  5. National Workload Queue Indianapolis VA Regional Office NWQ Timeliness improvements Average Days to Complete Jan 2016 127.7 days April 2016 114.5 days • Indiana is completing 70% of our own work • Indiana Quick Pay Claims – 27 pending nationwide. • We are creating a plan to bring them all to IN

  6. VR&E Indianapolis VA Regional Office 10 serve locations throughout Indiana Chapter 31 Veterans – 2,153 So far this year – 144 Job Ready Decisions 104 Independent Living or Maximum Rehabs

  7. Questions Indianapolis VA Regional Office