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TRAFFIC MANAGEMENT OFFICE BLDG 1011 MCB CAMP LEJEUNE, NC

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TRAFFIC MANAGEMENT OFFICE BLDG 1011 MCB CAMP LEJEUNE, NC

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    2. TRAFFIC MANAGEMENT OFFICE BLDG 1011 MCB CAMP LEJEUNE, NC WELCOME ABOARD FROM OUR TMO Congratulations on your new assignment ! We know you will find your assignment both challenging as well as rewarding. Our office staff understand the importance of getting your household goods packed, picked up and delivered in a timely manner. To do this, it’s imperative for you to give us good contact numbers so we can assist you throughout your move. We also understand moving can be very stressful on family members. Rest assured our staff will work diligently to ensure your transition is a positive one. We hope you enjoy your assignment and wish you well. Our Commitment is to Moving Excellence. TMO DIRECTORY Commercial (910) 451-2377 DSN 751 OIC Ext: 200 Traffic Manager Ext: 201 Personal Property Ext: 210 Inbound Ext: 225-228 NTS Ext: 216 DITY Ext: 212 Deployment Ext: 242 Claims Ext: 223 Quality Assurance Ext: 219-220 FedEx Ext: 250 Freight Ext: 233 Passenger 451-1971 Shipment Control 451-1171 Receiving & Distribution 449-9042 Personal Affects/Baggage 451-0488 Lot 201 451-7171

    3. LOCATION & HOURS OF OPERATION TMO is located in the Industrial Area on Ash Street, off of Louis Road. From Main Gate go to Left turn lane onto Sneads Ferry Rd. At 1st Intersection light turn right onto Louis Rd. Ash Street is 3rd street on Left. From Main Gate to Commissary Intersection. From left hand turn lane turn Left onto Birch. Birch will end at a T-Intersect at Louis Rd. Turn Left onto Louis. Take 1st Right onto Ash Street. From Piney Green Gate: Drive to the one and only intersection light of Sneads Ferry and Piney Green. Go straight across the intersection. It is now Louis Rd. Turn left at 3rd street on left, Ash. Hours: Monday – Friday 0730 – 1600. Closed Weekends and Federal Holidays. Counseling Briefs: Domestic Government and DITY Check In - 0730 for 0800 Brief. International Government and DITY Check In – 1230 for 1300 Brief DITY 2nd Brief: Pickup processed documents Mon-Thus at 1500 and Wed/Fri at 1400. Wednesday – Closed at 1500 for Training.

    4. Weight Allowances

    5. OUTBOUND PERSONAL PROPERTY IT’S YOUR MOVE! Military download http://www.transcom.mil/j5/pt/dtrpart4/dtr_part_iv_app_k_1.pdf Civilian download http://www.transcom.mil/j5/pt/dtrpart4/dtr_part_iv_app_k_2.pdf Military Installations http://apps.mhf.dod.mil/pls/psgprod/f?p=MI:ENTRY:2564976070851825 Full Replacement Value Protection http://www.sddc.army.mil/sddc/Content/Pub/38216//GuidelinesFRV.pdf Personal Property Consignment Instruction Guide is used to query Installation Transportation Offices Domestic https://tops.ppcigweb.sddc.army.mil/ppcig/menu/query/domestic.do International https://tops.ppcigweb.sddc.army.mil/ppcig/menu/query/international.do “Self Counseling” via the Defense Personal Property System https://www.move.mil Do-It-Yourself (DITY) http://www.military.com/Resources/ResourceFileView?file=Relocation_DITY_Specifics.htm Moving Your Mobile Home pamphlet: http://www.belvoir.army.mil/jppsowa/files/Outbound/MovingMobileHome.pdf Department of Defense Site http://www.dtic.mil/whs/directives/infomgt/forms/formsprogram.htm

    6. OUTBOUND DATA SHEET

    7. Basic Entitlements Permanent Change of Station (PCS) orders: You are entitled to a move from your present duty station to your new duty station. You will receive 90 days storage with this entitlement. If you move from or to anywhere different you are subject to excess cost. Separation Certificate: When you separate from the service you will be entitled to a move to your recorded home of record or place ordered to active duty. If you elect to move some where different you are subject to excess cost. If you are involuntary separated from service, with the qualifying separation code, you will be entitled to a move to anywhere in CONUS not subject to your home of record. You will receive 90 days storage with this shipment. If you do not know the city and state you are moving too, you can have your goods picked up for Non-Temporary Storage (NTS) at origin until you nail that job and receive your new address. Please give us advance notice of your new residential address so we can ship it out to you close to your move in date. Your NTS shipment will not expire until 180 days from your EAS. Do not let it expire because your shipping entitlement expires at the same time. Retirement Orders: When you retire from the service you will be entitled to a move to anywhere in the United States to include shipment to Alaska or Hawaii. You will receive 90 days storage with this shipment if it is not picked up from Non-Temporary Storage. You may elect Non-Temporary Storage (NTS) vice shipment until a later date. NTS is stored at origin until you receive your new address. NTS does not expire until one year from your retirement date. Do not let it expire because your shipping entitlement expires at the same time. Overseas Orders: Unaccompanied tour rates one move overseas, one Non-Temporary Storage at origin, and or Dependent Move with-in CONUS. Accompanied tour rates a separate express shipment also.

    8. EXCESS COST Excess Weight - Members should be aware that the total combined weight of all shipments, including goods in storage, must not exceed your authorized weight as defined in the Joint Federal Travel Regulation. Extra shipments – Avoid asking for separate shipments to and from the same locations except for a partial Do-It-Yourself (DITY) move. Excess distance - Members should use care in not allowing their shipments to exceed the distance between authorized points. For example, if orders permit shipment of goods from San Diego, CA to Dallas, TX the goods should not be shipped from San Diego to Norfolk, VA. Unauthorized items - Avoid shipping unauthorized articles. If unauthorized articles are discovered in shipments after pickup, the member will incur additional cost. See the “It’s Your Move” booklet on the web address provided on this site. Avoid attempt charges - Members or their designated representatives are required to be available between 8 a.m. and 5 p.m. at the scheduled pickup or delivery address on the date the packers and movers are scheduled to arrive. Special Items and Situations - If movers determine pests are present at the pickup address and depart without a pickup, members may be charged for an attempted pickup. For OCONUS moves, boats that don't fit in a standard overseas container must be shipped One Time Only (OTO) rate. Almost all boats and/or boats with trailers won't fit in a standard overseas container, therefore must be shipped under an OTO boat rate, which would mean excess cost to the member. Any boat over 14' or with a trailer for CONUS moves will also mean excess cost to the member.

    9. SHIPMENT OF BOATS You may ship a boat as household goods (including but not limited to, canoes, skiffs, sailboats, light rowboats, kayaks, and dinghies or sculls of any size), subject to excess cost. Less than 14 feet with no trailer - may be shipped with your household goods. 14 feet or more and any boat with trailer - must be shipped separately which normally results in significant excess cost to you. Shipment of houseboats or sailboats used as your principal residence is in lieu of shipment of your household goods. You will be required to provide a written statement at the time of the counseling session, certifying the boat is your principle residence. Boats shipped to Okinawa are subject to a commodity tax based on the market value of the boat. Boat licenses costs approximately $300. Boat registration fee is approximately $80 per year. Special crating, at your expense, is approximately $3 per cubic foot. When a boat is shipped separately from household goods, significant excess costs normally occur to the member and can often exceed the value of the boat. Your counselor will prepare an estimated excess cost computation when cost of boat move is determined. You are responsible for all excess costs associated with boat storage. This includes all accessorial charges and special handling in/out charges that may occur. Water storage is not authorized. If the boat is 14 foot or over, or with trailer, the Non Temporary Storage (NTS) contractor is not required to accept the boat. You are responsible for preparing the boat for shipment. Your boat move weight counts against your JFTR weight allowance. Weight additives also apply.

    10. SHIPPING/ STORING PRIVATELY OWNED VEHICLES (POV) Download “Shipping Your POV" pamphlet at: http://www.transcom.mil/j5/pt/dtrpart4/dtr_part_iv_app_k_3.pdf Download “Storing Your POV” pamphlet at: http://www.transcom.mil/j5/pt/dtrpart4/dtr_part_iv_app_k_4.pdf Please visit shipping restrictions to foreign countries at: https://tops.ppcigweb.sddc.army.mil/ppcig/menu/query/domestic.do See all Vehicle Processing Centers (VPS) from the U.S., Guam, Europe, the Middle East and Asia. And, for information about Turn-In and Pick-Up procedures, and Shipping & Storage Services, helpful instructional videos, frequently asked questions and the claims process of a privately owned vehicle, go to: https://www.whereismypov.com Vehicle Importation Regulations: http://www.nhtsa.dot.gov/CARS/RULES/IMPORT

    11. MOBILE HOME MOVES Mobile Home moves are by appointment only.  The member should have:  Ownership papers   Zone information (i.e. wind zone, heating and cooling zone, and or roof zone) Seven copies of PCS orders, Retirement orders, Separation Orders Axles (Number of braking axles and standard axles) Pre-counseling - view video Mobile home moves incur extensive excess cost. 

    12. DESIGNATED RELEASING/RECEIVING AGENT If you will not be available for the pickup or delivery of your property, you can designate an agent to act on your behalf. This individual can be your spouse, family member (over 18), a friend, co-worker, etc. If you have an emergency on the pickup day, you can designate an agent by leaving written authorization, naming the agent. The agent gives this authorization to the carrier. The member or agent must bring our office a copy right after the move. You may designate agents by using a Power of Attorney or Informal Letter of Authority. Also, if you leave your residence and leave the movers alone, they will stop working and you may be charged waiting time.

    13. INBOUND PERSONNEL TIPS Upon arrival of your personal property, we will make every effort to contact you before placing your shipment into temporary storage (SIT). It is very important we have a way to contact you should your personal property arrive or your temporary storage entitlement expire.  Please ensure we have your most current mailing address, home/duty/cell phone, and email address. Tracer actions of personal property are not automatically initiated by our office until the day after the Required Delivery Date (RDD).  This date can be found on your copy of the Government Bill of Lading (GBL) or by contacting our office.  Your basic entitlement for temporary storage is 90 days. If you have a legitimate reason to extend your storage, you can request for an additional 90 days. You must complete a DD Form 1857 before the first 90 days expires. Prior approval from our office is required.

    14. STORAGE IN TRANSIT (SIT) [ TEMPORARY STORAGE] Members are authorized Storage in Transit for up to 90 days in conjunction with a PCS move. The Transportation Office may approve additional periods of storage in 90 day increments, but these requests must be submitted in writing and will be approved under certain conditions: Intervening TDY or long-term training assignment, non-availability of suitable housing, Completion of residence under construction, Serious employee illness, Dependent illness or death, Strikes, Acts of God, Other circumstances beyond the member's control. If a member allows the Storage in Transit time to expire, storage charges from that day on and liability for loss and damage become the member's responsibility. The member will make payments for storage services directly to the storage firm, but the member is still entitled to a delivery and unpacking at government expense. Members ordered on a PCS with TDY en-route are entitled to have their property placed into non-temporary storage for the period of the TDY. The property stored at government expense under this provision may not exceed the member's PCS weight allowance. If the member does not use non-temporary storage at origin and elects to ship to destination, any storage utilized is chargeable to their entitlement. The final PCS destination must be on the orders. Certain circumstances may warrant an extension of this temporary storage entitlement. You must apply for an extension by completing a DD Form 1857 if you need to keep your personal property in temporary storage beyond 90 days.

    15. DIRECT/ PARTIAL/ FULL / DELIVERY You are authorized one partial release from temporary storage at government expense.  Additional partial release requests for the same shipment will be at the member's expense. Direct delivery minimizes potential loss and damage to your household goods because it eliminates the need to handle your shipment two additional times; one to unload in temporary storage and another to re-load for delivery to your home. If you want a direct delivery, we must be able to contact you and make delivery arrangements with the carrier no later than 2 hours from the time the carrier offers the shipment for delivery. Give the Inbound Division a call to ensure we have current and correct contact information in our system and your preference for a direct delivery. Military only are authorized one partial release from temporary storage at government expense. Additional partial release requests for the same shipment will be at the member's expense. To request a partial release, it is important for us to receive the delivery request form, in person, as well as a copy of the inventory sheets with the requested items circled. To schedule the delivery of your personal property, we will need your delivery address and a requested delivery date, for a weekday Monday through Friday, except holidays. Deliveries are accomplished Monday through Friday, between the hours of 0800 to 1700, excluding Saturdays, Sundays, and holidays. Specific delivery times cannot be scheduled. Property owners or their designated agent must be at the residence during those hours on the day of the delivery. Members should not schedule a delivery on the closing date of residence.

    16. PERSONALLY PROCURED MOVEMENT (DITY – DO IT YOURSELF MOVE) COUNSELING is mandatory that you obtain advance counseling and authorization for your move from your origin or local TMO. You may receive 95% of what it would cost the government for a government procured move. Partial advancements are authorized. You are required to provide the TMO with the following documents/items to process your application prior to the class. 4 copies of a complete set of orders or separation certificate. (1) copy of your last Leave & Earnings Statement (LES). If you are using an authorized Privately Owned Vehicle (POV), you must provide a copy of a valid registration, ID card and drivers license. Written authorization letter is required if borrowing an authorized POV. If you are renting a vehicle you need to bring a Copy of your ID card and drivers license. Complete inventory sheet from TMO. Complete self-move information sheet from TMO. Navy Personnel can view this link it provides the ability to estimate the payment when you perform a Personally Procured Move your household goods and do not have any other shipments moved by the government or from other locations. https://pptas.ahf.nmci.navy.mil/pptacalc/index.jsp If moving a boat, copy of registration for boat and trailer. All self-moves are subject to random inspection. Check in time for the counseling class is 0730 or 1230 Monday through Friday except holidays.

    17. NON-TEMPORARY STORAGE Non-Temporary Storage (NTS) is long-term household good storage in lieu of transportation. NTS is authorized only in specific cases; these entitlements are identified in the Joint Federal Travel Regulation (JFTR) and are summarized here: You can ship to your next duty station or you can choose to place your goods in government-arranged Non Temporary Storage for the duration of your orders. If you are going overseas or on arduous sea duty, you can also ship to any designated city within the U.S. and/or place your goods in Non Temporary Storage at origin in addition to your overseas or arduous sea duty station. If you are retiring, you have one year from effective date of retirement to ship to your home of selection (anywhere within the continental U.S., Alaska, or Hawaii) or place your goods in government-arranged Non Temporary Storage up to 1 year from the effective retirement date. If you are separating, you have 180 days from effective date of separation to ship to your home of record or place of entry into service (or any city of a lesser distance than your home of record) or place your household goods in government-arranged Non Temporary Storage at origin. If you elect to ship to another location it will be subject to excess cost. Time limitations for Non-Temporary Storage vary depending on the type of orders used to place property into storage. All Non-Temporary Storage entitlement extensions MUST be done in writing, accompanied by a copy of your orders with the fund cite. Without your funded orders your request could be delayed. Please be sure to include your contact information (address, phone numbers or email) with your request. There is no partial delivery for civilians

    18. DEFENSE PERSONAL PROPERTY SYSTEM (DP3) A Centralized Web-based system supporting the Department of Defense Personal Property Program. The primary goal is to facilitate a customer service approach to personal property, DP3 will provide improved functionality for all participants in the moving process. Customers will now be able to perform self-counseling and inquire about shipments at their convenience from anywhere at anytime. To access DP3, users will obtain a login ID and password. Go to https://www.move.mil/ to create your account.

    19. DP3 LOG IN Bring up your Personal E-mail account, and minimize the window. Log into DPS via https://www.move.mil Click on DOD Customer. Under the Personal Property Counseling Heading, second sentence, click the underlined word here . Scroll to the bottom of the page to Continue to create a DPS account. It is important to ensure your Name and Social Security Numbers are Correct. Note: This can not be corrected later!! Please verify your information before you confirm. DPS will send you a password in your Personal E-mail account. This will take a few minutes. Return to the bottom of page and Find your closest Transportation Office for your Origin and Destination. It’s easier if you already know the counties for both areas. Print the 1st Page, or write down, the phone numbers for each TMO as a reference for future use. You will receive an E-mail with your specific log-in password. User ID is SSN. Copy and Paste password. Note: Turn OFF Pop Up Blocker (under Tools). After you Log-In to DPS go to the service specific information. Click and Read. Field will turn Red. Click again to verify service. Click on the large RED BUTTON on your lower right hand corner to begin the DPS process. Look at Menu on the Left side of the Screen. Click on Customer Profile. As each page is completed, the Orange dot indicates how far you are on the Menu Tree. Always use the PREVIOUS and NEXT Arrows at the bottom of the screen to Navigate between pages. Should you get knocked out, or the system times out, simply return to the last page completed after you log back in. Read “i” symbol --- Information specific to that block. The Pencil symbols –allows for editing, or returning to find your application. Any Field that has an * (asterisk) is a required field and must be completed. At Summary, review and print DD-1299 & DD-1797. Do Not “X”, minimize each time. Then click “Submit”. You will receive a confirmation page to print for your records as well. Log Out. Note: TMO requires a signed and dated DD-1299, DD-1797, and 1 Complete Set of Orders to book shipment with Carrier. This is not a paperless environment!

    20. DPS SYSTEM REQUIREMENTS Listed below are the minimum supported system requirements for DPS. DPS is a web-based program and while other browsers and operating systems that are not listed below may provide some DPS functionality, however, the listed configurations are the only ones that are tested and supported by DPS. The Firefox and Internet Explorer 7 and higher browsers are not tested or supported by the DPS program yet. System           - Processor Speed of 300Mhz                         - 128 MB of RAM                         - Internet access (connection of at least 56.6k for dial up connection)                         - Microsoft Internet Explorer (IE) Version 5.0 - 6.0                         - Adobe Acrobat Reader ® (free from http://www.adobe.com ) to view, save, and print certain reports and documents. Multimedia    - Screen resolution to 1024 X 768                        - Allow pop-ups before launching multimedia modules. Reports         - Microsoft Excel Mac Users:: There have been issues with Mac customers attempting to use the Safari web browser to log into DPS in order to complete a Customer Satisfaction Survey. These issues are a result of DPS not supporting the Safari web browser. The resolution to this problem is to access DPS using Internet Explorer. Download Internet Explorer (IE) 5.2.3 for Mac. DOD PKI Root Certificates: To allow your IE web browser to trust the identity of the DPS website, please download and install DOD root certificates. Installing certificate is not required, however this will help you to avoid Security Alert messages when you go to a secure communication website such as DPS and other DOD websites. To download root certificates. To import certificates into IE.

    21. Quality Assurance For any problems associated with your move. If you have any questions or doubts concerning your move. (910) 451-2377 ext 219 or 220. After hours call ext 219 for the recorded cell number. We inspect over 50% of all moves. We do not tolerate misconduct or mishandling of your personal property. Please call us when it is happening instead of after the fact. We can only help you when it is happening.

    27. More Information Please check out our question and answer section of this Personal Property site for more detailed information.

    28. Questions and Answers I just received my orders, what do I do to move? Go on line at www.move.mil and get your (DP3) password for the application for your move called the Defense Personal Property System. Read all the moving tips information provided on the home page. You can now attend one of our classes given daily Monday through Friday excluding holidays. You will be able to do the application right in our office with help from a skilled counselor. When are the classes held? Government domestic shipments are 0730 for check-in for the 0800 class. You will need to check in early for the 0800 class. Government international shipments including Hawaii are 1230 for check-in for the 1300 class. You will need your inventories completed in full before coming to the 1300 overseas class. Check in early for the 1300 class. Do-It-Yourself “DITY” moves are 0730 or 1230 for check-in for the 0800 and 1300 classes. Check in early for the 0800 and 1300 classes. What will I need to bring to the classes? For your Government move you will need 5 copies of your complete orders for each shipment. In the near future we will need only 1 copy for each shipment. Do not bring your only copy because you will not receive it back. Bring all your completed inventories including the simple math at the bottom and the completed Data Sheet. For your “DITY” move you will need 4 copies of your complete orders, a photo copy of your latest LES, a photo copy of your ID card and Drivers License, a copy of your boat and boat trailer registration if you are hauling a boat, a photo copy of your POV and or POV cargo trailer registration if utilizing your POV for hauling your property. If the POV is not registered in your name, you will need a POV authorization letter from the owner for hauling your personal property in their POV even if they drive it. You will need to bring the completed inventories including the simple math at the bottom, and the completed Self Move Data Sheet. You will not be able to sign into our classes unless you bring everything mentioned above with you. If you have a question, do not hesitate to call us or drop by our office during working hours. How can I get the inventories and the data sheets? They are on this web site. You can print them off and then fill them out. You can also come by our office during working hours to pick them up at the front desk.

    29. Question and Answers What are your hours and location? We are open Monday through Friday excluding holidays from 0730 to 1600. We are located on Main Side Camp Lejeune on Ash Street off of Louis Road at building 1011. We are the second building on your left. The front door with the Red and Gold sign is the only door you can enter our building. What is a Home of Record Move? The place recorded on your enlistment contract as the home of the individual when commissioned, appointed, enlisted, inducted, or ordered into a tour of active duty. If you want your personal property moved from that location to your present duty station it is call a Home of Record Move (HOR). If I am single do I rate a Home of Record Move? Yes you do, at the without dependents weight allowance. If you have dependents they must be included on your orders prior to reporting into your first duty station. What orders will I need to be able to request for a Home of Record Move? Enlisted personnel will need four copies of all your orders to include the basic training to MCT/SOI, MCT/SOI to your MOS school, MOS to your first duty station including the Web orders, and the first page of your enlistment contract-stating where your home of record is. Your enlistment contract is found inside of your SRB. To attend the classes you will also need all documents listed above under the question, what will I need to bring to the classes.

    31. Passenger Transportation Office Bldg 233 F Street Camp LeJeune

    32. How do I arrange my travel to an overseas duty station? Visit your administrative office for instructions on how to initiate a port call request. Try to have your portcall done 90 days prior to your departure.

    33. Sample Port Call Request

    34. What if I am traveling with my PET? Pet information needs to be listed on the PORT CALL REQUEST! (dog/cat weight with kennel and (dimensions for in-cabin pet, 25”L x 16”W x 8”H)) AMC cost; $105.00 for every 70 lbs. (150 lbs max, 2 pet max)

    35. Where does the AMC flight leave from? Seattle, Wa.

    36. AMC Baggage Policies How many bags can I take and how much can they weigh? ONLY 2 BAGS PER PERSON, 70 LBS EACH. Do I have to pay for any excess cost? Yes, but AMC may deny your excess weight.

    39. SERVICE LOCATIONS, DIRECTIONS & PHONE NUMBERS   LOCATION DIRECTIONS PHONE NUMBER MCB Camp Lejeune Bldg 233 Located on F St near the Commercial Bus Station. From the main gate continue straight on Holcomb Blvd, 1st Right through traffic circle on Main Service Road then Left on F Street. (910)451-1971 Camp Johnson Bldg M130 Located on Montford Point Drive. Enter the Camp Johnson main gate continue straight take right on Harlem Drive, then, another right. Parking in rear of building. (910)450-0063       Camp Geiger Bldg TC754 Located on 8th Street. Straight through the Camp Geiger main gate, through traffic circle to 7th Street, make right on A street, 1st left on 8th Street TMO on left side. (910)449-0309       New River MCAS Bldg AS200 Located on Curtis Road. Go straight through main gate turn right between Bowling alley and Movie theatre. Parking in rear. (No street sign) (910)449-6777 All offices are open Monday through Friday 0730-1600 Emergencies can be handled by the Passenger Duty Clerk, Cellular Phone (910) 376-1297 after normal working hours, weeknights, and weekends or contact the OOD for the Recall home telephone. Emergencies include but are not limited to: Any travel requirements that cannot wait until the next business day.

    47. FREIGHT OPERATIONS GOALS

    48. FREIGHT SHIPPING SECTION This section is responsible for the proper documentation of transportation expenditures, tracing and OS&D reports on outbound shipments. Outbound transportation documentation responsibilities include the preparation of Military Shipping labels (DD Form 1387), Signature And Tally Record (DD Form 1907), Commercial Bill Of Lading, Government Bills Of Lading (Standard Form 1103) and Transportation Control and Movement Documents (TCMD); DD Form 1384 in compliance with Military Standard Transportation and Movement Procedures (MILSTAMP) and Defense Transportation Regulation (DTR) 4500.9R, for all outbound freight shipped from Camp Pendleton. Accurately prepares and maintains the required transportation documents for outbound materials when processed ready for shipment via air, and or surface modes of transportation. Determines the mode of transportation required for each shipment and ensures compliance with proper packing, packaging and preservation specification requirements, prices and records applicable transportation costs in accordance with the appropriate transportation priority. This section will provide copies of transportation documents to the customer upon request. The warehouse section is responsible for the initial receipt of cargo from Preservation Packing and Packaging (PP&P), 2nd Supply Battalion, 2nd MLG. The section ensures that the initial documentation (DD Form 1348-1 or DD Form 1149) corresponds with the stenciling on the cargo. If the cargo requires special handling or hazardous classification, it must also be accompanied by a Shipper’s Declaration to be completed by PP&P or a qualified hazardous certified person. If the cargo is hazardous, the section ensures that the information on the key block is verified and correct. If discrepancies are noted with the shipper's declaration, the cargo is rejected until the corrections are made. All freight must go through PP&P for packaging and hazardous materials certification.

    49. SMALL PACKAGE SECTION YOU MUST HAVE TWO (2) LETTERS ADDRESSED TO THE TRAFFIC MANAGEMENT OFFICE. THE LETTER MUST BE SIGNED BY THE COMMANDING OFFICER OR BY SOMEONE WHO HAS DIRECTION BY. THE LETTER MUST HAVE A POINT OF CONTACT (P.O.C.) WITH A TELEPHONE NUMBER TO INCLUDE AN AREA CODE. SHIPMENT MUST HAVE A STREET ADDRESS WITH PORPER ZIP CODE. SHIPMENT CANNOT BE ADDRESSED TO A P.O. BOX. SHIPMENTS BEING SENT FEDEX CANNOT EXCEED 150 LBS. IF NEED BE, THE TRAFFIC MANAGEMENT WILL MAKE DETERMINATION TO SHIP OVER 150 LBS. WHEN THE UNIT BRINGS IN THE SHIPMENT/SHIPMENT’S THERE MUST BE 2 LETTERS. ONE ORIGINAL LETTER AND ONE COPY. THE FEDEX SHIPPING OFFICE WILL NOT EXCEPT ANY PACKAGES FROM 11:30 - 1300 AND 14:00 IN ORDER TO GET ANYTHING SHIPPED OUT ON THAT DAY.

    51. MCB Freight Receiving & Distribution Bldg 1118 Ash Street Hours of Operation: For deliveries POC: Supervisor Fax Receiving Office Receiving W/LEADER Small Package Distribution W/LEADER Receiving Inspectors WAWF Fax 0700-1700 Mon-Fri 0700-1630 Mon-Fri 910-449-9028 COM 910-581-8044 CELL * 910-451-6660 DSN751 910-449-9043 910-451-9580 COM 910-376-1847 CELL * 910-449-9043 910-449-9039 COM 910-554-9158 CELL * 910-449-9027 910-449-9026 910-449-9651

    53. TRACERS This section is also responsible for initiating tracer action when requested by Marine Corps units for both inbound and outbound shipments. The following information is required to initiate a tracer action: 1. Receive tracer action requests from unit via normal correspondence or email with the correct format. Telephone requests will not be accepted (unless 02/999). All requests must be in writing. 2. Tracer requests criteria - must include the following: a. TCN number, document number, date shipped, point of embarkation (POE), quantity, and unit price. b. The extended dollar amount must be $100.00 or greater. The tracer must be at least 100 days from the date shipped. If the tracer action requested is over 150 days, the extended dollar value amount must be $500.00 or greater. 3. If the tracer action does not have all of the required information or doesn't meet the 100 day or dollar amount criteria, the request will be returned to the unit with the appropriate memo and explanation as to why. 4. Tracing aged shipments based on dollar criteria. a. Check the Automated Manifest System (AMS), to see if the TCN or document number is in the system. If so, a copy of the tally sheet and memo is forwarded to the unit indicating proof of delivery. If not, a message is sent to DLA and SDDC requesting shipment status. The unit will receive an information copy of the message. b. If the message returns with a negative response, a TDR to close out the tracer is required. The unit should then request proof of delivery from the Source of Supply or Depot. Once a proof of delivery is received, the original TDR Claim Section is prepared and submitted to SDDC for reimbursement to the customer.

    54. COMPUTERIZED INFORMATION SYSTEMS 1. AUTOMATED MANIFEST SYSTEM (AMS). This system incorporates freight consolidation and shipping functions to support redistribution, redeployment, and retrograde activities. It utilizes Intermec Bar Code Scanners to scan DD 1387 Military Shipping Labels and down loads pertinent shipping information into a data base. This system provides the capability to extract shipping data and produce Tally Sheets sorted by ultimate consignee. 2. GLOBAL TRANSPORTATION NETWORK (GTN). GTN is an internet access system for tracking cargo worldwide. The Freight Operations section has access to this system. This system provides in transit Visibility (ITV) for Air, Surface, and Passenger cargo. 3. CARGO MOVEMENT OPERATIONS SYSTEMS (CMOS). This system provides transportation units the capability to maintain and transmit data to control, document, and manage assets moving within the DoD Transportation System. The system includes the capability to manage outbound cargo movements for day to day operations and the capability to support the deployment of forces and associated cargo. 4. POWERTRACK. Fast and expert electronic payment is accessible via the internet. This system provides electronic payment of freight bills and invoices. With the POWERTRACK system, both shippers and carriers benefit by eliminating the costly need for reconciling freight bills and invoices. Carriers can receive electronic payment for freight shipment as soon as 24 hours after delivery. Shippers receive an itemized billing statement for all freight payments made through POWERTRACK.

    55. PEBC

    57. Traffic Management Office (TMO) Personal Effects and Baggage Center GENERAL INFORMATION We deal with members of the U.S. Marine Corps and other personnel assigned to Marine Corps units who are Missing in Action, Hospitalized, Incarcerated (Brig or Civilian), on extended Temporary Additional Duty (TAD), participating in a Unit Deployment Program (UDP), Wounded In Action (WIA), Medical Evacuation (MedEvac), on Annual or Emergency Leave, or are officially determined to be Absent Without Leave (AWOL). We receive lost, abandoned, and unclaimed personal property that is recovered (comes into custody or control of a Military Unit or Installation), the Marine Corps uniforms of members who receive an Other than Honorable (OTH) or Bad Conduct (BCD) Discharge, and baggage held by commercial carriers. Command Responsibility: Installation Commander, Major Commands, Major Subordinate Commands (MSC), and Unit Commands are charged with the responsibility of collecting, inventorying, safekeeping, and ensuring the appropriate disposition of the personal effects and baggage of all service members who cannot or do not care for their own property. This responsibility is to be delegated at the lowest level possible, usually Battalion, Squadron, or separate Company having an organic supply account and a unit personnel officer.

    58.

    59. Individuals’ Residence in Government Housing/Private Residence Off Base/Post: When a member resides in a domicile with their legal spouse, NOK, or designated PERE in Government Family Housing, or on the privately owned residence, the personal effects will remain with that proper recipient or legally authorized individuals, unless otherwise specified in MCO 4050.38D Chapter 10, paragraph 1.e. Requirements for Units to Turn In Personal Effects to PEBC: DECEASED AND MISSING STATUS HOSPITALIZATION UNAUTHORIZED ABSENCE WITHOUT LEAVE INCARCERATED LEAVE, LIBERTY, AND TEMPORARY ADDITIONAL DUTY UNIT DEPLOYMENT LOST, ABANDONED, OR UNCLAIMED PRIVATELY-OWNED PERSONAL PROPERTY INDIVIDUAL DISCHARGE FOR OTHER THAN HONORABLE REASONS COMBAT BAGGAGE HELD BY COMMERCIAL CARRIERS FREQUENTLY ASKED QUESTIONS

    60. Traffic Management Office (TMO) Personal Effects and Baggage Center DECEASED AND MISSING STATUS Inventory: When a member is deceased or their duty status becomes whereabouts unknown (DUSTWUN) or they have been declared missing as defined in reference (j), the Unit shall cause the individual’s personal effects to be inventoried, prepared for shipment, or storage per MCO 4050.38D, Chapter 10. Refer to MCO 4050.38D, Chapter 9 for inventory and shipping requirements during combat operations. The personal effects inventory will include all HHGs, POVs, bank account records and all such articles that are or may become accessible to the Marine Corps inventorying official or the casualty assistance call officer (CACO) designated to assist the NOK. Disposition of Effects: Commanders will coordinate through the assigned CACO, locate the PERE, and ascertain an appropriate time and location to deliver the personal effects. The inventorying official(s) will coordinate with the CACO and ensure that the personal effects are shipped per MCO 4050.38D and reference (j), paragraph 8306. For Combat Operations see MCO 4050.38D Chapter 9. Refer all questionable situations or cases to CMC (MRPC-20) For detailed information and instruction, refer to MCO 4050.38D Chapter 2. Point of Contact:: Commercial: (910) 451-2377 ext. 209/211 DSN: 751-2377 ext. 209/211

    61. Traffic Management Office (TMO) Personal Effects and Baggage Center HOSPITALIZATION Ambulatory Patients: The commander will have all ambulatory patients inventory their own effects and baggage and place them in an authorized storage area. Inventories conducted under these circumstances must be witnessed per MCO 4050.38D, Chapter 10. Refer to MCO 4050.38D, Chapter 9 for additional information during combat operations. Incapacitated Patients: Personnel incapacitated by injury or illness and are admitted or transferred to a medical facility, the unit commander shall ensure that their personal effects and baggage are recovered and placed in safe storage. Additional Information is located in MCO 4050.38D, Chapter 3

    62. Traffic Management Office (TMO) Personal Effects and Baggage Center UNAUTHORIZED ABSENCE WITHOUT LEAVE The expiration of 30 days from the first day of UA/AWOL of a member and provided the member has not returned to military control, the commander will ensure that the following are accomplished: Units located 200 miles or more from a PEBC have the responsibility to contact the nearest military instillation TMO, or in isolated locations, the USPS. For further information, refer to MCO 4050.38D Chapter 4 paragraph 3.a. Units located within 200 miles of a PEBC immediately transfer all of the personal effects (military and civilian articles) to the PEBC less individual equipment. Documents Required from Units to transfer all personal effects to PEBC are the following: Turn in Authorization Letter: Letter authorizes qualified personnel to transfer PE from their unit supply to PEBC. Personnel are appointed by their unit supply officer. This letter will be kept on file and is good for 1 year. Upon expiration, the unit must provide an updated letter. Personnel will not be allowed to transfer any PE into the custody of PEBC until a valid copy of their unit authorization letter is provided. Turn in Individual Personal Effects Letter with NOK Information: Required for all cases containing civilian articles. Ensure the address provided is a physical address and not a P.O. Box or a military installation address. Units failing to provide the proper information will not be allowed to transfer that particular case into the custody of PEBC. Turn in of Military Clothing Letter: Required for all cases containing ONLY military articles.

    63. Traffic Management Office (TMO) Personal Effects and Baggage Center NAVMC 10154 Personal Effects Inventory Form: 1 per box. Ensure all information is Completed correctly to include full SSN. On the back of this document, ensure that the Inventory Officer has legibly signed and dated in the designated block. If this form does not have the Inventory Officer’s signature and date, PEBC will not accept that particular case into custody. Ensure the inventory is accurate for all boxes. While inventorying PE with unit, in the event the inventory is found to be inaccurate, PEBC personnel will immediately stop the inventory process and dismiss the unit from PEBC along with that particular case until the unit can provide an accurate inventory. No PE will be accepted with an incorrect inventory. Document Examples:

    64. Traffic Management Office (TMO) Personal Effects and Baggage Center INCARCERATED Civil Penal Institution: When a member is arrested/detained by civil authorities and does not have an opportunity to properly care for their personal effects, the member’s command will upon notification of such information, recover, inventory, and place the member’s effects in secure storage. The personnel officer will deliver all U.S. Treasury to be credited to the member’s pay account. Refer to MCO 4050.38D, Chapter 9 for additional information during combat operations. Disposition: Upon the expiration of 90 days, the members command will take the following actions: Units located 200 miles or more from a PEBC will comply with those procedures outlined within MCO4050.38D, Chapter 4, paragraph 3.a.(1), proceeding. Units located within 200 miles of a PEBC will immediately transfer all Personal Effects to PEBC less individual equipment.

    65. INCARCERATED CONT

    66. INCARCERATED CONT Disposition: Short-Term Confinement (Less Than 90 Days): If the individual is to return to the unit following confinement, the unit will store the personal effects until that time. Long-Term Confinement (Greater Than 90 Days): Upon expiration of 90 days, the members command will take the following actions: Units located 200 miles or more from a PEBC will comply with those procedures outlined within MCO 4050.38D, Chapter 4, paragraph 3a and 3c, proceeding. Units located within 200 miles of a PEBC will immediately transfer all personal effects (military and civilian articles) to the PEBC less individual equipment. Documents Required from Units to transfer all personal effects to PEBC are the following: Turn in Authorization Letter: Letter authorizes qualified personnel to transfer PE from their unit supply to PEBC. Personnel are appointed by their unit supply officer. This letter will be kept on file and is good for 1 year. Upon expiration, the unit must provide an updated letter. Personnel will not be allowed to transfer any PE into the custody of PEBC until a valid copy of their unit authorization letter is provided. Turn in Individual Personal Effects Letter with NOK Information: Required for all cases containing civilian articles. Ensure the address provided is a physical address and not a P.O. Box or a military installation address. Units failing to provide the proper information will not be allowed to transfer that particular case into the custody of PEBC. Turn in of Military Clothing Letter: Required for all cases containing ONLY military articles. NAVMC 10154 Personal Effects Inventory Form: 1 per box. Ensure all information is filled out correctly to include full SSN. On the back of this document, ensure that the Inventory Officer has legibly signed and dated in the designated block. If this form does not have the Inventory Officer’s signature and date, PEBC will not accept that particular case into custody. Ensure the inventory is accurate for all boxes. While inventorying PE with unit, in the event the inventory is found to be inaccurate, PEBC personnel will immediately stop the inventory process and dismiss the unit from PEBC along with that particular case until the unit can provide an accurate inventory. No PE will be accepted with an incorrect inventory.

    68. INDIVIDUAL DISCHARGED FOR OTHER THAN HONORABLE REASONS All articles of uniform clothing in their possession will be recovered and taken from them (both those initially issued to them at the recruit depot and additional items purchased under the monetary allowance system), except worn socks, underclothing, general purpose trunks, gloves, and footwear, reference (d) for additional guidance. An inventory will be conducted and a case file established. The command will conduct an inventory of the military clothing in the possession of the member at the time of separation using form NAVMC 631 of 631a (Individual Clothing Record; Men’s or Women’s), as appropriate, and the current MRL. All civilian articles will in inventoried on the NAVMC 10154 Form. Documents Required from Units to transfer all personal effects to PEBC are the following: Turn in Authorization Letter: Letter authorizes qualified personnel to transfer PE from their unit supply to PEBC. Personnel are appointed by their unit supply officer. This letter will be kept on file and is good for 1 year. Upon expiration, the unit must provide an updated letter. Personnel will not be allowed to transfer any PE into the custody of PEBC until a valid copy of their unit authorization letter is provided. Turn in Individual Personal Effects Letter with NOK Information: Required for all cases containing civilian articles. Ensure the address provided is a physical address and not a P.O. Box or a military installation address. Units failing to provide the proper information will not be allowed to transfer that particular case into the custody of PEBC. Turn in of Military Clothing Letter: Required for all cases containing ONLY military articles.

    69. NAVMC 631/631a Individual Clothing Record; Men’s or Women’s: To be used for military items ONLY. Ensure all information is filled out correctly to include full SSN. On the back of this document, ensure that the appropriate Certificate Signatures are legibly signed and dated in the designated block. In the event the form does not have the required Certificate Signatures and dates, PEBC will not accept that particular case into custody. Ensure the inventory is accurate for all boxes. NAVMC 10154 Personal Effects Inventory Form: To be used for civilian articles ONLY. 1 per box. Ensure all information is filled out correctly to include full SSN. On the back of this document, ensure that the Inventory Officer has legibly signed and dated in the designated block. If this form does not have the Inventory Officer’s signature and date, PEBC will not accept that particular case into custody. Ensure the inventory is accurate for all boxes. While inventorying PE with unit, in the event the inventory is found to be inaccurate, PEBC personnel will immediately stop the inventory process and dismiss the unit from PEBC along with that particular case until the unit can provide an accurate inventory. No PE will be accepted with an incorrect inventory.

    70. COMBAT We receive personal effects of Wounded In Action (WIA), Unauthorized Absence (UA), Emergency Leave, Non-Hostile Medical, Brig, and Deserter. Under NO circumstances shall units in Combat Operations ship Personal Effects of service members directly to a service members home. All Personal Effects with the above listed status will be shipped to the address below. Traffic Management Office ATTN: PEBC Bldg 1011 Ash Street Camp Lejeune, NC 28542 Command Responsibility: To safely, securely, and expeditiously inventory and move personal effects in a combat environment of deceased, DUSTWUN, missing, ill, injured personnel or personnel otherwise separated from their personal effects. Casualty categories and status are defined in reference (j), paragraphs 1001.7 and 1001.8. Ship personal effects of deceased personnel (Killed in Action (KIA), and other hostile death or non-hostile death) that did not accompany the remains to include personal effects of Missing in Action (MIA), or designated as a Prisoner of War (POW) per MCO 4050.38D and reference (k) to the Joint Personal Effects Depot (JPED). For inventory and shipment procedures, deadlines, and forwarding addresses refer to MCO 4050.38D, Chapter 9.

    71. Personal Effects and Baggage Center (PEBC) The PEBC will provide assistance, personal effects forwarding, and causative research upon request from other personal effects stakeholder. Upon receipt of theater personal effects the PEBC will notify the individual’s parent unit, with a copy of the notification to the Major Subordinate Command (MSC) and MEF, requesting disposition instructions. The PEBC will ensure all shipments are maintained in a secure, limited-access location until they can be returned to the individual or the JPED for the individual that subsequently dies of wounds/other causes. No additional inventory will be conducted by the PEBC unless shipping containers have been significantly damaged, opened, serialized tags have been broken, or evidence of tampering exists. In such cases, the personal effects must be re-inventoried and MSC must be notified of any inventory discrepancies. A Staff Noncommissioned Officer or Officer representative from either the individual’s parent command or MSC must be present when the inventory is conducted and within 24 hours of receipt. For inventory and shipment procedures and deadlines refer to MCO 4050.38D, Chapter 9

    72. BAGGAGE HELD BY COMMERCIAL CARRIERS In some instances, personal baggage may be held by various commercial carriers as unclaimed or undeliverable due to improper or insufficient identifying marks. However, these markings may indicate or establish the owner as a Marine. Recovery Procedures: When baggage is located at or near a Marine Corps activity and there are no transportation or storage charges involved or the carrier is willing to waive any charges, the carrier may turn over to the commander of the activity or PEBC any baggage of Marine Corps personnel which is unclaimed or undeliverable. When the location of the nearest Marine Corps activity is such that, because of distance and cost involved, the carrier is not willing to forward the baggage but is willing to have them removed to Marine Corps control, the carrier’s agent may so notify CMC (LPD), Headquarters, U.S. Marine Corps, Washington, DC 20350-3000, and request disposition instructions. If the carrier is not willing to release unclaimed or undeliverable baggage because of accrued charges, the commander or PEBC shall assist the carrier in any way possible to identify the owner and owner’s location. When personal baggage is removed from the custody of a commercial carrier, an adequate receipt shall be furnished to the carrier by the recovering individual. Disposition: Recovered personal baggage shall be disposed of as follows: 1. When the owner can be identified and is immediately available, the personal baggage shall be returned to the individual. 2. When the owner cannot be immediately identified or is not immediately available, the personal baggage shall be inventoried per the procedures contained in MCO 4050.38D Chapter 10 preceding. 3. If the owner is identified, the necessary action will be taken to transfer the effects to the proper recipient. For detailed information, refer to MCO 4050.38D Chapter 11

    73. FREQUENTLY ASKED QUESTIONS How long is PE kept in storage? If we receive your PE under deserter, brig, in hands of civilian authority, or civilian items under other than honorable discharge, we will hold your PE for the max of 45 days. Who can pick up my PE? Your unit or the person you designate to have disposition of your PE. They must have a valid ID and a power of attorney on hand. Do I have to schedule an appointment to pick up my PE? Yes. Call prior to pick up so you can know how much PE you have and make proper arrangements for vehicle transportation. Do I have to schedule an appointment to transfer PE into your custody? Yes Who is qualified to turn in PE? Only Marines who are appointed by their unit supply officer and have provided a valid authorization letter to PEBC. Where are you located? The Personal Effects and Baggage Center is located in Building 1011 next to Bay Door 10 on Ash Street. Our hours of operation are from 0730 to 1600. Point of Contact numbers are: Commercial: (910) 451-0488/3789 DSN: 751-0488/3789 What are your hours of operation? Monday thru Friday 0730-1600 What is the latest time I can arrive to transfer PE into your custody? 1530 (3:30) What is the latest time I can arrive to pick up my PE? 1600 ( 4:00)

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