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Transforming Public Services Through Strategic Partnerships and Innovation

Barry Roberts, Director of Innovation and Sales, discusses the growth strategies of an alternative provider of public services that has quadrupled its turnover since 2002. With over 210 services and 420 contracts in sectors like local authorities, criminal justice, employment, and the NHS, the organization focuses on delivering outcome-oriented, individualized care while ensuring active user involvement. By understanding procurement and investing profits into innovative product development, they utilize lean infrastructure to create added social value through strategic partnerships.

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Transforming Public Services Through Strategic Partnerships and Innovation

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Presentation Transcript

  1. Turning Point:Growing Through Partnerships Barry Roberts Director of Innovation and Sales November 2010

  2. An Alternative Provider of Public Services • 210 services, 420 Contracts • Local Authorities, Criminal Justice, Employment, NHS • Quadrupled turnover since 2002 • Profit reinvested into innovative product development

  3. Building Strategic Partnerships Innovation

  4. Building Strategic Partnerships Innovation

  5. Innovation Customer relations Business Strategy * * * * * * *

  6. Competing Successfully • Growth Strategy • Outcome Focussed • Individualised Care/Users Involved • National Models Delivered Locally • Understand Procurement • Resource Bid Writing • Full Cost Recovery + margin • Lean Infrastructure • Added Value /Social Value

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