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Aneltech Presentation 2009

Aneltech Presentation 2009. Content. Architecture. Aneltech Structure. Business Units. Technology Division. Services Division. AnelES Structure. Services Operations Process. Summary. Abbreviation List. SE : System Engineer CTO : Chief Technology Officer R&R : Repair & Return

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Aneltech Presentation 2009

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  1. Aneltech Presentation 2009

  2. Content Architecture Aneltech Structure Business Units Technology Division Services Division AnelES Structure Services Operations Process Summary

  3. Abbreviation List SE : System Engineer CTO : Chief Technology Officer R&R : Repair & Return PV : PhotoVoltaic B/P : Back Panel C3 : Communications, Command, Control Ress : Renewable Energy System Solutions PCBA: Printed Circuit Board Assembly CIT : Corporate Information Technologies EMS : Electronic Manufacturing Solutions IP : Internet Protocol ITS : Information Transfer System MWST: Mobile Wireless Satellite Technologies PM : Project Manager

  4. Architecture Markets Defence Solutions Mechatronic Telecom & CIT Renewable Energy Competencies Services Manufacturing EMS Unique Products System Integration Technology & Systems Communications Command Control Alternative Energy Solutions IP MWST ITS

  5. Business Units Strategy Defence RESS Telecom CIT International Mechatronic Business Development Account Manager Account Manager Account Manager Account Manager Account Manager Marketing Technology - PreSales / Vendors Services – After Sales Manufacturing - AnelES R&D - AnelARGE PM PM PM PM PM

  6. Technology Division C3 RESS IP Strategy ITS Business Development Technology Prime Technology Prime CTO Technology Prime Technology Prime Marketing Topology – Solutions - Design (System - Product – Training) Experts Vendor Managers / Partners Business Units & Project Responsibles AnelARGE- AnelES Coordination SE SE SE SE

  7. Strategy Business Development Services Division Marketing Telecom Turkcell Vodafone MMS Bakcell Qatar Service Prime Service Prime Service Prime Service Prime Service Prime Service Prime Emergency Teams ( System - Product – Training ) Experts Operational Experts – Productivity / Efficiency Call Center – Performance Analyses Quality – CRM Field Teams Field Teams Field Teams Field Teams Field Teams Field Teams

  8. Services Operations Process Customer Call Center R&D 1 Service Request Technology 2 6 Resolution Service Prime Information 3 4 5 3 4 Service Experts Field Teams R&R Center 3 Repair Replace RMA Remote Resolution Onside Support Resolution 6 4 Resolution

  9. Aneles Structure PCBA B/P Cable Forming Unit/ System PV Calibration Manufacturing Manufacturing Manufacturing Manufacturing Manufacturing Manufacturing Sales Management Manufacturing Engineering Quality and Test Engineering R&D Activities Supply Chain ANEL Functions (HR,IT,Accounting/Finance,Purchasing,Quality,CRM) R&R R&R R&R R&R R&R R&R

  10. Summary • Right Markets, Superior Competencies, New Technologies • Right Structure / Systematical Organization • In time intervention to the Customer Feedbacks • Effective Process Management Between The Divisions • Manufacturing with High Technology - AnelEs • Emphasis to Human Resources, Environment , Teamwork Effective Solutions

  11. THANKS

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