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This presentation from the EDUCAUSE 2006 Annual Conference focuses on the innovative partnerships between librarians and faculty to better serve online students at Community College of Vermont. By utilizing various models such as dedicated librarian forums and integrated librarian support within course discussions, the program aims to effectively assist students and enhance their learning experience. The presentation also covers challenges faced, including communication preferences and resource limitations, while proposing solutions like IP video conferencing and RSS feed usage to further engage students.
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Embedded Librarian Program: Librarians and Faculty Partnering to Serve Online Students EDUCAUSE 2006 Annual Conference Spurring Innovation and Marshalling Resources October 9-12, 2006 Dallas, TX Victoria Matthew
Community College of Vermont: A distributed campus Librarians and professors connect ahead of time. Librarians plan the library session. Librarians travel to the site.
Program Models • “Ask the librarian” thread in each weekly discussion. • Librarians incorporated into groups. • A librarian forum for specific weeks of class/specific projects. • A general librarian forum for the whole semester.
Program works best when… • An “ask the librarian forum” is set up in the discussion board. • The librarian knows what the assignments are, and can tailor responses and suggestions. • “Asking the librarian” is built right into the specific assignments • The faculty member reiterates to students the importance of “asking the librarian”
Challenges encountered… • Students email rather than post a question in the discussion forum. • Partnership approach not implemented. • Some students need synchronous handholding. • Not enough librarians!
New Directions & Meeting New Challenges • Chat • IP Video Conferencing & NetMeeting • RSS Feeds • Library Courses for Curricular Areas
Chat Meets the need for synchronous assistance, but… • Alternate platforms: • Meeting students where they “chat” • Tough for IT to support • Have to go outside of the class • Blackboard chat problematic but necessary on dial-up.
IP Video & NetMeeting • Meeting the needs of students with: • Reduced library staffing • A distributed campus
How it works…. Students & Instructor at location B Screen displaying NetMeeting image Monitor displaying IP Video Image Librarian at location A Monitor displaying IP Video Image Screen displaying NetMeeting image IP Video Unit Computer w/ NetMeeting running Computer w/ NetMeeting running IP Video Unit
Challenges of the format The library instruction sessions were deemed a success, but: • Technical details & difficulties • Teaching style adjustment required
Recommendations • Coordinate set up and monitoring on the remote end. • Coordinate handout distribution in advance. • Take into account possible delays in video by pausing. • Consider splitting up the session into lecture and hands-on practice with questions. • Discuss protocol for asking questions in advance. • Think about your teaching style/camera setup.
RSS Feeds • A great tool for getting automatically updated information for different content areas. • Blackboard makes it easy to add RSS feeds to any content area. • Concern about stepping on toes because need to post to content area.
Library Courses for Curricular Areas Enable us to : • Serve more students with a limited number of librarians. • Post content (like RSS feeds) without stepping on instructor toes. • Build a sense of community among students who are studying within the same curricular area.
Questions? Ann Schroederann.schroeder@ccv.edu Victoria Matthewvictoria.matthew@ccv.edu CCV Wiki: http://wiki.ccv.edu/index.php/Supporting_Online_Students
