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Business Continuity Management using Tivoli System Automation Core Function & Focus Areas

Tivoli System Automation 6/2014 Bernd Jostmeyer (SA Architect) bjost@de.ibm.com. Business Continuity Management using Tivoli System Automation Core Function & Focus Areas. Content. Why you need SA Main Functions of SA Integration Coverage Scenarios & References.

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Business Continuity Management using Tivoli System Automation Core Function & Focus Areas

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  1. Tivoli System Automation6/2014Bernd Jostmeyer (SA Architect)bjost@de.ibm.com Business Continuity Management using Tivoli System AutomationCore Function & Focus Areas

  2. Content • Why you need SA • Main Functions of SA • Integration Coverage • Scenarios & References

  3. Why care about automation level? Low automation level leads to High automation level can • Considerable manual effort results in costs, confusion, and errors • Business outage until problems solved manually by operations • Over provisioning of hardware and software resources increases costs • More human resources e.g. for night and weekend shifts • Reduce manual effort, resulting in less costs, confusion and errors • Minimize outages by fast and reliable automatic recovery • Minimize hardware and software costs through time and load based automatic provisioning of resources • Achieve unattended operations

  4. Scripting... z/OS A Typical Scenario – Manage an IT Landscape A typical IT infrastructure which has grown over years is managed by different administrators and operating teams „bottom-up“ using many tools for different purposes. Applications Automation / HA SA z/OS Virtualization vmware VM Platform / OS Network Storage

  5. ACME Corp.WEBOrder Application 2.0 Scripting... z/OS What you want – Manage your Solutions ! Your IT has to be available 24x7. You cannot effort downtimes, neither planned nor unplanned. You need to ensure this availability end-to-end since your clients / customer demand it. Solution / Composite Applications Applications Automation / HA SA z/OS Virtualization vmware VM Platform / OS Network Storage

  6. Content • Why you need SA • Main Functions of SA • Integration Coverage • Scenarios & References

  7. 3 Main Functions of System Automation AutomationSA knows the dependenciesbetween components ofyour business applications.For planned downtimeSA helps you to faster and reliably restart your applicationsFor unplanned outagesthis knowledge helps SA toreact by restarting.Dependencies may be: - On same system- Sysplex / Cluster wide- Cross System / Platform- Cross Sysplex / Cluster SA Application Manager SA z/OS SA for Multiplatforms Start-/Stop Automation 7

  8. 3 Main Functions of System Automation High AvailabiltySA constantly monitorsthe availability of yourapplications – and all itscomponents.It knows the current desiredstate and can decide if a monitored offline observedstate is intended or not.This is MORE as a monitor does !If an applications is not intended to be offline – SA willreact and restart - Either on same system- Or within cluster/sysplex SA Application Manager SA z/OS SA for Multiplatforms Start-/Stop Automation High Availability 8

  9. 3 Main Functions of System Automation Disaster Recovery... Is HA cross-site...When a local recovery is notworking any longer. SA has the tools to restart yourwhole application stack onanother site.SA takes care for applicationsand replicated data.SA is integrated with GDPS And TPC-R SA Application Manager SA z/OS SA for Multiplatforms Start-/Stop Automation Disaster Recovery High Availability 9

  10. SA ApplicationManager SA ApplicationManager SA ApplicationManager WEB Control Dashboard WEB Control Dashboard Mobile Mobile SA for Multiplatforms SA z/OSGDPS/DCM SA for Multiplatforms AgentlessAdapter ssh Timer CF The Value of SA AppMan – Cross Cluster Operation The User Interfaces of SA ApplicationManager can be used by any operatorto manage Business Applications.Components can be located ondifferent sites, automation domainsor different platforms HACMP / PowerHAor SA for Multiplatforms SA z/OSGDPS/DCM SA for Multiplatforms 1 100 System X(HA Cluster) Non-clusteredSystems(Unix, Windows, ....) System P(HA Cluster) System Z(Parallel Sysplex) 10

  11. SA Application Manager – User Interface Modern Dashboard UI Customizable Dashboards Control Business Applications not Components! Monitor & Control yourDatacenters from Smartdevices

  12. Content • Why you need SA • Main Functions of SA • Integration Coverage • Scenarios & References

  13. SA for Multiplatforms SA z/OS HACMP / PowerHA Veritas Cluster Microsoft Cluster Services Agentless Agentless HW AdapterzEnterprise HW AdapterDCM SA Toolbox – Talking about Adapters To manage composite applications Business ApplicationsAutomation Solutions& Cluster TPC/R • scripts for other applications • scripts fortasks • ITM • MetroMirrornot yet implemented: • SVC integration • GlobalMirror SA ApplicationManager Data ReplicationStorage Hosting NodesHardware(virtualized systems) • scriptsfor Hypervisors H

  14. Content • Why you need SA • Main Functions of SA • Integration Coverage • Scenarios & References

  15. Reference Customer Client statement on the value of System Automation "System Automation for Multiplatforms (SAMP) and Application Manager (SAAM) help us to manage our Linux environment much more efficiently. We think it saves us up to 4 person years of otherwise required scripting effort and it provides us with a unified way of controlling our resources. Our operators have a single place to visualize and control services on up to 1000 Systems. We can also exploit SAAM functionality to control clustered systems and applications through other products such as Tivoli Workload Scheduler (on z/OS). Mainframe resources managed by SA z/OS are included and managed as resources in our SAAM Operations Console - that gives us a cross-cluster span of control across all clustered platforms. In the next release, we especially like the new SAAMOperations Consolewhich offers customizable Dashboards to better visualize and operator our environment. This new technology is more intuitive, flexible and faster – we think this will improve our operator efficiency.” Industry: Banking, Financial Markets Profile: GAD eG providesinformationtechnology (IT) servicestothebankingindustry, servingasoneofonlytwocompanies in Germany thatoffersdata-processing-centerservices. Muenster-based, thecompanyis an IT serviceproviderforapproximately 500 cooperativebanks in Germany, andit's a softwaredeveloperforthecooperativeorganization Genossenschaftlicher FinanzVerbund. 15

  16. GAD - The Company • IT service provider, software development company and data processing center for • approx. 450 Volksbanken, Raiffeisenbanken and retail banks in German-speaking areas • central banks (WGZ BANK, DZ BANK), cooperative companies

  17. Reference Customer 17

  18. History of „Generali Deutschland Informatik Services“ • 1972 Gründung AM-Versicherungs-Service GmbH • 1985 Aufnahme der Tätigkeiten als IT-Dienstleistungsunternehmen • 1988 Umfirmierung in Aachener und Münchener Informatik-Service GmbH • 1992 Umwandlung in Aachener und Münchener Informatik-Service AG • 1997 Umwandlung in Aachener und Münchener Informatik-Service GmbH • 1998 Umfirmierung in AM Informatik GmbH • 2001 Umfirmierung in AMB Generali Informatik Services GmbH • 2009 Umfirmierung in Generali Deutschland Informatik Services GmbH

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