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ACL Connections

ACL Connections. Chicago June 2, 2009. General Purpose. Demonstrate ACL as part of a solution Encourage other uses for ACL Direct contact with ACL team. Using ACL to Automate Scorecard. Talecris – Bio-Pharmaceutical & Mfg. 60+ Plasma collection centers across U.S.

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ACL Connections

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  1. ACL Connections Chicago June 2, 2009

  2. General Purpose • Demonstrate ACL as part of a solution • Encourage other uses for ACL • Direct contact with ACL team

  3. Using ACL to Automate Scorecard • Talecris – Bio-Pharmaceutical & Mfg. • 60+ Plasma collection centers across U.S. (employees and location in lower-income areas) • 7,000 donors daily • $2.5 million cash disbursed weekly

  4. Talecris Challenges • Geography • Conduct “surprise” cash counts at all centers • DOS-based mgmt system: month-end reports, focused on operations, data not readily available for data mining

  5. Talecris Operations • Manual process for donor payments • No standardization of payments • Weak cash controls

  6. Talecris: Donor Mgmt System • System-based, automated donor mgmt process • ATM’s used for disbursements • Control concerns still existed • ATM malfunction • Modifications/ addtl pmt to system-generated amounts

  7. Talecris Needs • Independent assessment/reporting tool • Prioritize “surprise” cash counts • Ability to monitor center’s cash activity

  8. Center Audit Scorecard • DB tables imported to ACL • 600-line script calculates metrics and exports an output table to Excel to produce the Scorecard • Rolling six months of data are available • Results are summarized or viewed for a specific center • Reporting by center, consolidated, metric

  9. Scorecard Reporting • Center Snapshot • Charts comparing centers or metric • Consolidated summary

  10. Fraud Prevention & Detection • Dave Goderre – authored books on CAATS, significant contributor to ACL user forum • Fraud Risk Assessment Program - Lifecycle Approach: • Assess – company-wide, fraudster’s perspective • Access – identify all available source • Defend – build and maintain tests, verify data integrity • Continuous Assessment – refine scripts as necessary “Fraud prevention/detection is not an end but a journey”

  11. Craig Leming, Sprint Nextel • 49M wireless customers • 48K employees • 3rd largest wireless provider in U.S. • System Analyst from Info Sys

  12. Goals • Eliminate random sampling • Identify all exceptions from total population • Work with multiple formats and platforms from different departments • Increase data analytics in IA dept.

  13. Solutions • Initial training program for IA dept. • Advanced training for IT auditor • Periodic training • System Analyst performs extracts and queries, Audit Team performs data analysis

  14. Inventory Adjustments Project • Create an easy-to-use program for auditor • Used dialog boxes • Involved over 900K records • Through data analytics, reduced auditor time 40% – 60%

  15. Continuous Monitoring • Use scripts to access data and automate testing • Build for easy use and understanding Very few companies use continuous monitoring • Lack of time and expertise to implement

  16. General Observations • Understand company operations and data • Use ACL regularly • There are resources available to help you succeed with ACL • Not everyone’s going to be an ACL expert but do whatever you can to learn more about ACL.

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