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Jisc Collections FE Satisfaction Survey 2014 - An Overview

Jisc Collections FE Satisfaction Survey 2014 - An Overview. Type of FE Institution. On average, individual respondents subscribe to 8.625 agreements via Jisc Collections and 17.3 agreements overall. Jisc Bands. How satisfied are you with the E-books for FE Project overall?.

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Jisc Collections FE Satisfaction Survey 2014 - An Overview

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  1. Jisc Collections FE Satisfaction Survey 2014 - An Overview

  2. Type of FE Institution On average, individual respondents subscribe to 8.625 agreements via Jisc Collections and 17.3 agreements overall

  3. Jisc Bands

  4. How satisfied are you with the E-books for FE Project overall?

  5. Summary of E-books for FE Feedback Likes: • Content is valued highly • Regular communications including Top 200 email • Ebrary platform functionality Dislikes: • Content is not always up-to-date and relevant • Under-representation of some subject areas and levels of study

  6. Training and Support Requirements • Posters and flyers • How to make more use of VLEs for promotion • Workshops and training

  7. Awareness of E-book Functionality

  8. Digital Literacy Challenges

  9. How Satisfied are you with the Jisc eCollections service?

  10. Summary of Jisc eCollections Feedback • Likes: • Great resource to have for free • Dislikes: • Difficult to promote which results in low usage • Quality of images

  11. Awareness of Jisc MediaHub

  12. How satisfied are you with the pricing and financial terms for online resources negotiated on your behalf by Jisc Collections?

  13. How satisfied are you with the licence terms and conditions for online resources negotiated on your behalf by Jisc Collections?

  14. Summary of Feedback – Pricing and Licencing • Saves time • Saves money • Student numbers are low for certain subjects so cannot justify cost • 3 year term too long

  15. How satisfied are you with communications regarding offers and negotiations from Jisc Collections for online resources?

  16. Summary of Feedback - Communications • Emails are useful but there is a preference for them to be targeted • Mention of RSCs playing a role in informing colleges of their collections • Roadshows are appreciated

  17. How important are the following issues to you/your college when thinking about Jisc Collections' agreements?

  18. How satisfied are you with the Jisc Collections web site for managing subscriptions, renewals and invoices?

  19. Summary of Feedback - Website • Mixed response to functionality – some find it easy to use, others more complicated • Preference expressed from removing expired subscriptions to a different tab • Clearer website-based instructions for placing orders • More use of social media

  20. Resource Requests

  21. Are you in a regional consortium that is considering purchasing ebooks collectively (beyond the eBooks for FE initiative)?

  22. How satisfied are you with Jisc Collections overall?

  23. What are you most satisfied with?

  24. What are you least satisfied with?

  25. What should be the priorities for Jisc Collections over the coming year?

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