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Successful Data Center Relocation for Georgia Technology Authority

The Data Center Relocation Project aimed to seamlessly transition the equipment from the Archives Building to a new facility in Alpharetta, Georgia, while establishing a Backup Command Center. The project succeeded within tight weekend maintenance windows, minimizing disruption to statewide agencies and employees. Key factors for success included strong executive sponsorship, effective communication, and a dedicated project team. Lessons learned emphasized improved scope management, risk assessment, and enhanced understanding of new technologies, ensuring future projects are executed with increased efficiency and control.

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Successful Data Center Relocation for Georgia Technology Authority

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  1. DCR Project Closeout Data Center Relocation Georgia Technology Authority Jim Howell

  2. Project Goals • The objectives of the Data Center Relocation Project Were: • To successfully transition the computers, network devices, and related equipment currently located in the Archives Building to a New Data Center Facility in Alpharetta, Georgia, • To construct a Backup Command Center in the West Tower Building. • The goal was to transition these servers and network connections within weekend maintenance windows, with minimal impact to the Agencies and their employees, state-wide.

  3. Competitive Analysis (SunGard) • Strengths • Project Management Office • Project Manager • Energetic, competent staff • Areas For Improvement • More guidance in establishing scope. • Insure infrastructure is part of relocation scope to ensure adequate control of all key phases (power, network)

  4. Critical Success Factors • Executive sponsorship support & response to issues • Commitment of resources • Single point of authority for scope and budget approval and changes • Communication with key agencies • Application of essential project management processes

  5. Team/Resources • Strong project team worked together to meet objectives • GTA • SunGard • Agencies (testing) • Vendor Support & Outside Services -SUN, Dell, EMC, Unisys, IBM • IV&V

  6. Lessons Learned • Importance of: • Cross-functional team communication • Continuous review of plan • Understanding and enforcing ownership • Identifying distinct milestones and deliverables • Assignment of communication lead and coordinator

  7. Lessons Learned -Technology • Allowances For new technologies being used • Need better understanding of technologies being added to the project • iTRACS • Remote Management Tools

  8. Lessons Learned – Essential Project Management Processes • Change Management • CAB & Scope Management – Suggest adding scope review to weekly meetings • Risk Management • Weekly risk review and mitigation • Issue Management • Add escalation triggers in PMP • Adhered closely to escalation process and triggers

  9. Areas for Improvement • Better control of infrastructure • Power • Network • Cabling • Make sure owners are identified for each deliverable and that ownership is assigned early in the project

  10. Closeout • Transition of Remaining Tasks • Archives Cleanup • Salvage, Storage, Trade-In • Identifying and addressing remaining production items • Relocation to NADC or TDC • Disposition non-production items • Assign ownership and responsibility for maintaining accurate project documentation • Sponsor notification and sign-off • Longer range projects • MPLS • IVR

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