Bi-tech Request Workflow and Review Process
This document outlines the Bi-tech requests management workflow, detailing how all requests must be reviewed and assigned by a Bi-tech specialist. It covers various request types, including security modifications, programming tasks, interface developments, and system upgrades. Each request is evaluated for feasibility, prioritized, and assigned based on workload and priorities. The process also includes crucial steps for documentation, email changes, and collaboration with the BISD Administrative Technology Department for effective system installation and upgrades.
Bi-tech Request Workflow and Review Process
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Presentation Transcript
Bi-tech Requests Flowchart Bitech request Any Bi-tech request will have to be reviewed and will be assigned by the Bi-tech specialist What type of request? Bi-tech security Workflow modifications CDD Reports and Programming tasks New interfaces New module implementation Problems with Purchase Requisition Module Bi-tech System Upgrades E-mail Changes to Bi-tech Helpdesk and CC Purchasing Administrator Program Administrator And Area Administrator Fax Bi-tech security Form to Bi-tech Helpdesk Clerk Bi-tech specialist will Research details and Will evaluate feasibility Bi-tech Helpdesk Clerk Systems Operator (Pedro) Bi-tech Specialist will assign to Any Computer Services Programmer depending On workload and priorities Bitech specialist will prioritize, Gather details and schedule BISD and Bi-tech resources Bi-tech Software Installation Upgrade If interface is feasible, Bi-tech Specialist will assign to Programmers or will Forward to Bi-tech. Submit request to BISD Administrative Technology Department Web page
