1. Order Request • Enter Login ID • Enter Password • Click

2. Order Request • You can make the following type of request via the Order menu bar: • New Request • Copy Request • Edit Request • Enquiry • Cancel Request

3. Customer Details • If Customer Name not defaulted, Select Customer Name from the drop down • If Customer is not available from the drop down, Enter Full Customer Name • Select the Vessel from the dropdown ( note that respective IMO will be populated) • If Vessel is not available from the dropdown, enter Full Vessel Name and IMO

4. Contact Person Details • Select Contact Person from the drop down • Contact No and Email will be populated • Amend if required • If name is not available from the drop down, • Enter Full Contact Person Name • Enter Contact No • Enter Email Address • Note that there is a checkbox • in • Any amendments made on the selected contact person will be updated • If unchecked, contact details will not be save for future re-use • To clear all fields in Contact Detail, Click

5. Item to order • Fill in the order quantity of the desired product item • Enter the Quantity (should be a positive numeric value, eg 1, 2..) • Note Total Price will be computed based on Quantity and Unit Price • To clear all fields in Order Item Detail, Click • Terms • DNVPS reserve the right to charge for the price of product • Pricing does not include Transportation charges. • Transportation :Will be borne by the Buyer based on despatch destination. *Freight,handling fees, custom duties, and other expenses will be for Buyer's account.

6. Billing Details • Select the Bill To from the drop down • All billing details will be populated • Amend if required • If Bill To details is not available from the drop down • Enter the Name of Company to be billed to • Enter Billing Address • Note that there is a checkbox • in • Any amendments made on the selected Billing Details will be updated • If unchecked, billing details will not be save for future re-use However, note that only addresses not provided in contract can be amended. • To clear all fields in Billing Detail, Click • To check State, City and Zip code of a country: • First select the country of the billing address • Click

7. Delivery Details • Select the CareOF from the drop down • All Delivery details will be populated • Amend if required • If CareOf details is not available from the drop down • Enter the Name of Company that will receive the Order • Enter Delivery Address • Enter Delivery Contact Details • Enter Deadline. ( Note the lead Time required for Delivery. It varies from the Country of Delivery) • Note delivery details will be saved for future reuse • To clear all fields in Delivery Detail, Click • To check State, City and Zip code of a country: • First select the country of the billing address • Click

8. Save an Order • To Save an Order • Once all required Information are entered or amended • Click • Once an order is created, you can make changes if desired. • If you wish to make changes to that order, amend • To save the changes, click • For another order request of similar delivery details, you can amend that order and click • For such a case, another new order request will be created

9. Search/Amend an Existing Order • Locate the Order • Only order that are not despatched or cancelled can be amended • Enter search criteria such as the Web Reference No or a Vessel or Requested Order Date • Click Search Button • Click on hyperlinked Web reference No to retrieve the desired record • Order will be retrieved into the Order Request Form • Amend Order • For saving changes of the existing order, click • For creating a new order based on that retrieved order, click

10. Cancel an Existing Order • Locate the Order • Only order that are not despatched can be cancelled • Enter search criteria such as the Web Reference No or a Vessel or Requested Order Date • Click Search Button • Click on web reference no of the desired record • Order will be retrieved into the Order Request Form • Click to Cancel Order • Provide remarks for canceling order • Click on to confirm cancellation • Click to return to Order Request Form

11. Print/Clear the Order • Locate the Order to print • Click • Select your printer and set print orientation to Landscape • The Order Request Screen will be printed • To clear the Order Request Form • Click