1. Strategic Recommendations JenNicosia Erin O‘Flaherty Yuki Palermo Lidia Sandoval Ruby Diaz Mark Giancarlo Julia Hornick Justin Little

2. Overview • History • Primary Recommendations • Asset Management • Initiate Remote Customer Service Workers • Distribute Products via Walgreens • Phone Application • Extend Client Service Options • Supplemental Recommendations

3. Asset Management • Asset audits prevent paying taxes and insurance premiums on depreciated assets • Assets are often the biggest line item on afinancial statement • Assets to be managed • Machinery • Technology/Equipment • Inventory • Buildings

4. Initiate Remote Customer Service Options • Costs $10,000 - $20,000 per year to house an employee in a major metropolitan area • Allowing employees to work at home consolidates work space and reduces use of company resources

5. Distribute Products via Walgreens • Profit potential • Gain competitor’s customers through other outlets • Build sustainable image • Green energy company • Expected 40% ROI • Competing in retail market

6. Phone Application • Application includes • Service vehicle tracking • Ability to report outage • Current outage map • Bill payment alerts • Moderate maintenance costs • Development costs could be up to $150,000

7. Extend Client Service Options • Reduces wait time • Initiate a customer call back service • Respond to concerns via e-mail • E-mail, text messaging, chat rooms