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Strategic Recommendations

Strategic Recommendations. Jen Nicosia Erin O‘Flaherty Yuki Palermo Lidia Sandoval. Ruby Diaz Mark Giancarlo Julia Hornick Justin Little. Overview. Primary Recommendations Asset Management Initiate Remote Customer Service Workers Distribute Products via Walgreens

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Strategic Recommendations

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  1. Strategic Recommendations JenNicosia Erin O‘Flaherty Yuki Palermo Lidia Sandoval Ruby Diaz Mark Giancarlo Julia Hornick Justin Little

  2. Overview • Primary Recommendations • Asset Management • Initiate Remote Customer Service Workers • Distribute Products via Walgreens • Phone Application • Extend Client Service Options • Supplemental Recommendations

  3. Asset Management • Asset audits prevent paying taxes and insurance premiums on depreciated assets • Assets are often the biggest line item on a financial statement • Assets to be managed • Machinery • Technology/Equipment • Inventory • Buildings

  4. Initiate Remote Customer Service Options • Costs $10,000 - $20,000 per year to house an employee in a major metropolitan area • Allowing employees to work at home consolidates work space and reduces use of company resources

  5. Distribute Products via Walgreens • Profit potential • Gain competitor’s customers through other outlets • Build sustainable image • Green energy company • Expected 40% ROI • Competing in retail market

  6. Phone Application • Application includes • Service vehicle tracking • Ability to report outage • Current outage map • Bill payment alerts • Moderate maintenance costs • Development costs could be up to $150,000

  7. Extend Client Service Options • Reduces wait time • Initiate a customer call back service • Respond to concerns via e-mail • E-mail, text messaging, chat rooms

  8. Mr. Frank Clark Chief Executive Officer Mr. Frank Clark • Mr. Clark received his bachelor’s degree in Business Administration and law degree from DePaul University • 2005–Present • Chairman of the Board and Chief Executive Officer • 2004-2005 • President • 2001-2004 • Executive Vice President and Chief of Staff

  9. Mr. Frank Clark Chief Executive Officer Mr. Frank Clark • Mr. Clark serves on the board of trustees for: • The Museum of Science and Industry • Adler Planetarium and Astronomy Museum • DePaul University • The Chicago Symphony Orchestra • The University of Chicago Medical Center • The board of directors of: • Metropolitan Family Services • Illinois Manufacturers Association • Big Shoulders Fund • United Way of Metropolitan Chicago • Abraham Lincoln Presidential Library Foundation • Waste Management, Inc. • Harris Financial Corp. • Aetna Inc.

  10. Mr. Frank Clark Chief Executive Officer Mr. Frank Clark • The executive committee of: • The Chicago Community Trust • Mr. Clark sits on the governing board of: • The Illinois Council on Economic Education • Mr. Clark is a member of: • The Chicago Bar Association • The Economic Club of Chicago • The Commercial Club of Chicago • The Executives’ Club of Chicago • Mr. Clark is a co-founder of: • The Rowe-Clark Math & Science Academy

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