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Automated Collection

This presentation by Jeffrey L. Wood, Solid Waste Manager of the City of Lakeland, at the SWANA/RFT Winter Meeting on January 26, 2012, discusses how automated collection systems using RFID and GPS can shift waste management from a reactive to a proactive approach. Real-world examples illustrate the benefits, such as tracking damaged carts, missed pickups, and optimizing route efficiency. By employing technology, municipalities can better address customer complaints and overall service quality, leading to enhanced operational performance and satisfaction.

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Automated Collection

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  1. Automated Collection Using RFID and GPS From Being Reactive To Becoming Proactive SWANA/RFT Winter Meeting January 26, 2012 Presenter Jeffrey L. Wood City of Lakeland Solid Waste Manager

  2. CUSTOMER STATED: “YOU DELIVERED ME A DAMAGED CARTAND I CUT MY HAND ON IT"

  3. TIPPING RECORDS INDICATE

  4. FOUND THE CART WITH THIS

  5. THIS IS THE CART WE DELIVERED

  6. RFID TAG READ FINE UNTIL OCTOBER 18TH SOMETIME BETWEEN THE 18TH AND THE 25TH THE TAG WAS CUT

  7. TRACKING OF EZCANS CUSTOMER STATED: “MY GARBAGE WAS MISSED”

  8. TIPPING DATA ON CART

  9. GPS DATA ALSO SHOWS

  10. CUSTOMER STATED: “OUR WHOLE STREET WAS MISSED!” GPS SHOWS DRIVER MISSED THE NORTH PART OF PRESCOTT LOOP

  11. EXCEPTION BUTTONS TRACKING EXTRA DUMPS, BULK PICKUPS AND DAMAGE CARTS DAMAGE

  12. TANGIBLES • STOLEN CARTS TRACKED WITH RFID • FINALED ACCOUNTS • SEASONAL REDUCED RATES • CUSTOMERS SWITCHING WITH NEIGHBORS REPORTS

  13. STREET MAP

  14. TURN BY TURN DIRECTIONS

  15. FRONT DOOR ASSISTANCE EZCAN RECYCLE

  16. QUESTIONS?

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