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Store Operations Excellence in Execution

Join Mr. John Madar and Ms. Bonita Moffett as they share insights on enhancing store operations excellence. This comprehensive session covers CAO assessments conducted across 13 commissaries, training initiatives for managers, and outreach efforts for Guard & Reserve events. Discover strategies for conducting 74 sales events across 32 stores, leading to significant sales growth of approximately $802K. Learn about standardized meat processing, centralized pricing, and the importance of customer service ambassadors in driving brand impact and promotion strategy.

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Store Operations Excellence in Execution

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  1. Store OperationsExcellence in Execution Mr. John Madar Ms. Bonita Moffett

  2. Operations Support • CAO • CAO Assessments: Team of 3; conducted in 13 commissaries • CAO Training • CAOS level • Developing manager level • Patron Outreach: Guard & Reserve Events • Schedule: 32 stores to conduct 74 G/R sales events at 49 different locations • Growing Sales (7 completed events, approximately $802K in sales)

  3. Store Operations • Standardized Meat Processing • Training Video • Centralized Pricing • Zone 28 • Pricing Zone 1 • What’s Next • Focus: Customer Service • Customer Service Ambassadors • Business and branding impacts • Push Promotion • DP 6-8 Results

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