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Lecture 1

Lecture 1. MGT 3101 Organizational Behavior Instructor: James Hayton INTRODUCTION: WHAT IS ORGANIZATIONAL BEHAVIOR?. Class Overview. Introduce ourselves and the subject Go over syllabus and schedule Understand expectations Video (5 minutes) Brief introductory lecture

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Lecture 1

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  1. Lecture 1 MGT 3101 Organizational Behavior Instructor: James Hayton INTRODUCTION: WHAT IS ORGANIZATIONAL BEHAVIOR?

  2. Class Overview • Introduce ourselves and the subject • Go over syllabus and schedule • Understand expectations • Video (5 minutes) • Brief introductory lecture • Experiential exercise

  3. What is Organizational Behavior? • The scientific study of behavioral processes that occur in work settings • Focus is upon individuals, groups, and organizations • Topics include employee attitudes, motivation, decision making, organizational structures etc. • Foundation is mostly psychology, sociology and some anthropology

  4. Why should we care about OB? • Increased knowledge/Personal growth • Understanding the human element of organizations • Practical applications for future managers

  5. Micro OB • Micro-level perspective (within organization) • Focus: individuals and groups e.g. demographics, personality, attitudes, behavior • Research methods: laboratory and ‘field’ experiments, surveys, ethnography

  6. Macro OB (aka O.T.) • Macro level perspective (across organizational approach) • Focus: Organizations e.g. goals, culture structures, growth and change • Research methods: case studies and surveys

  7. Related Fields Human Resource Management (HRM) • Applies principles of behavioral sciences in the workplace • Designing systems to attract, develop, and motivate individuals within an organization Organizational Development (OD) • Introducing changes in organizations • Focuses on changing structure and values

  8. Criticisms of OB as a Field • “Findings in field are too obvious” • experiential exercise (p.22): How much do you “know” about human behavior? • Hindsight Bias (the tendency to claim that we would have foreseen the relative inevitability of an outcome) • Job satisfaction predicts performance • Reducing the amount of light inhibits performance

  9. Challenges Confronting Managers in the 21st Century • Workforce diversity • Contingent workers • Expression of emotions at work

  10. Workforce Diversity • One major conclusion of the Work Force 2000 study was that a large proportion of the new entrants to the labor force for the near future will be from demographic categories other than that of white males. • What is the implication? • How do we manage diversity?

  11. Contingent Workers • The use of contingent, or temporary workers, is surging. • Over 400% percent in the past 15 years • Advantages:employers have greater flexibility lower costs • Disadvantages: employees may not have a sense of commitment or loyalty

  12. The Expression of Emotions at Work • Rise of workplace violence. • Contributing factors: • failure to screen for unstable applicants • poor supervision • perceived inequities • Workplace romances • legal risks

  13. Review • OB has two sides - macro and micro • OB knowledge supports applied management fields (e.g. HR, OD) • We don’t know as much as we might think about human behavior at work • Many changes taking place at work that knowledge of OB can help with

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