1. Mentoring Toolbox – Part One Strengths Styles Relationship Resilience

2. Reflection Transition Resilience Goal setting Toolbox Relationship Coaching Strengths Styles

3. Strengths

5. Sharing your strengths • What are you top five Strengths? • Brief explanation of number one • Did any surprise you? • Which ones can help you the most in Emergency medicine? • Rapport • Clinical skills • Dealing with others / conflict • Departmental flow • Non-clinical roles

6. Utilising your strengths • Which ones can help you the most in mentoring? • Teaching • Leadership / role-modelling • Ideals for JHC ED (work-place culture) • Are there any which could possibly get in the way of effective mentoring?

7. Styles

8. Sage on the stage • Advise; own experience • One-way communication • Role model • Provide praise • Beginning • Lack confidence

9. Guide on the side • Suggestions and persuasion • Probe • Accountability • Confrontation when needed • Rapport • Confident to try own ideas

10. Peer with a beer • Joint approach • Both parties contribute • Brainstorm • Open and frank • Proactive • Collaborative

11. Chat and a pat • Listen • Sounding board; clarify • Encourage • Validation • Figure out problems and solutions • Ending

12. Ask / Tell Continuum Ask Q’s & Listen Make suggestions Demonstrate Give advice Tell Empowering Behaviour Controlling behaviour

14. Relationship

15. Building a Strong Relationship

16. Follows mentor lead Expert / Leader Supervisor Assess performance Facilitative Stimulates mentee Achiever Fear of weakness Collaborative Explore feelings Intellectual Intelligence Emotional Intelligence

17. Personality Types

18. Myers–Briggs Personality Type

21. Resilience

22. Training our team to win

23. The making of a CORPORATE ATHLETE by Jim Loehr and Tony Schwartz Harvard Business Review January 2001 RO101H http://www.youtube.com/watch?v=ybfPNevrF00&list=PLBEFF43B1367FE85B

24. Rituals Rituals Rituals High Performance Pyramid

25. To be continued ………..