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Implementation Kickoff Meeting

[Insert Client Logo]. Implementation Kickoff Meeting. Agenda. Client Overview AHS Overview Results The TouchWorks TM Difference 3D Implementation TouchWorks TM Demonstration. Client: Corporate Overview. Corporate Overview Project History Corporate Objectives Project Objectives.

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Implementation Kickoff Meeting

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  1. [Insert Client Logo] Implementation Kickoff Meeting

  2. Agenda • Client Overview • AHS Overview • Results • The TouchWorksTMDifference • 3D Implementation • TouchWorksTMDemonstration

  3. Client:Corporate Overview • Corporate Overview • Project History • Corporate Objectives • Project Objectives

  4. VISION To become an indispensable part of the way physicians practice medicine Background:Our Focus TODAY The leading provider of ambulatory EMR and clinical information solutions for physicians

  5. Background:Corporate Overview • 300+ employees • Public company (NASDAQ: MDRX) • Financial strength • No debt • $78+ million in revenue (2002) • 40% of revenue re-invested into development • Culture • Fast moving, customer-focused, and innovative

  6. Background:IDX Partnership Partnership agreement • AHS acquired ChannelHealth from IDX • 10-year exclusivity w/ IDX • Development of integrated offering • $65+ million in cash reserves Results • Significant penetration of IDX customer base • Strong organizational alignment at all levels

  7. SAMPLE OF CUSTOMERS Results:Customer Base

  8. TW Customers over 100 Summit Medical

  9. Results:Independent Evaluations TouchWorks named 5-Star EMR in 3 consecutive evaluations TouchWorks receives “Top Wireless Rating” (Vision and Ability to Execute) TouchWorks receives top EMR rating TouchWorks Ranked #2 in KLAS survey of Ambulatory EMRs

  10. Results:TouchWorks Awards TETHIC • Most Innovative Information Technology for Physician - 2003 TEPR Awards • Top Document Imaging Solution - 2003 (Impact MD) • Top Wireless Solution - 2002 (TouchWorks) MSHUG Physician of the Year Award • Dr. Don Caruso from Dartmouth-Hitchcock Keene - 2003 • Dr. Eric Mankin from Temple Physicians - 2002

  11. Results:AHS Awards Deloitte & Touche • Fast 50 Technology Award – 2003 • Fast 50 Technology Award – 2002 • Fast 50 Technology Award - 2001 Computerworld Honors Program • Laureate - 2003 (Medicine) • Laureate - 2002 (Medicine) Intel Corporation • Top Wireless Solution Provider - 2002

  12. FOCUS Physician-Centric IDDUINEM APPROACH ModularRapid adoption = rapid ROI Flexible Web-based w/ mobile expertise InnovativeAward-winning product RESULTS PhysiciansStrong utilization by MDs MD GroupsSignificant results for practice The Safe Choice for Ambulatory EMR and Clinical Information Solutions The TouchWorks Difference

  13. The TouchWorks Difference:Modular Approach

  14. 300+ MDs live in months, not years • 90% decrease in document turnaround time • Went from 17 manual steps to 2 automated steps • $300K reduction in transcription • 40% reduction in chart pulls • Doubled MDs with no increase in chart room FTEs • 800% productivity increase (scan vs. manual filing) The TouchWorks Difference:Rapid Results EXAMPLE RESULTS • Over $1 million in clinical trial rev./yr. • 8% reduction in med. malpractice rates • Significant reduction in transcription cost

  15. Lost Charges/Enc Forms Eliminated $35-40 average gross charge increase/encounter form • 200 MDs live in months, not years • Over 48,000 errors avoided (estimate) • Winner of “ISMP Patient Safety Award” The TouchWorks Difference:Rapid Results EXAMPLE RESULTS • $250K savings via chart pull reduction • Lead physician named “MSHUG MD of the Year”

  16. The TouchWorks Difference:Leading-Edge Technology One update for thousands of users requires less IT staff resources Anywhere, anytime access fits into physician’s workflow Single location for data from all systems

  17. Summary:AHS is “The Safe Choice” "The combination of their solid financial position, clear focus on providing tools that physicians will want to use, strong partnerships with technology leaders and customers, and bright and committed people makes AHS the safe choice for clinical automation." - Kay Barancik Chief Information Officer USC Care Medical Group, Inc. University of Southern California

  18. 3D Implementation

  19. The TouchWorks Difference:3D Implementation™ Proven Approach • Project Management Institute (PMI®) • Six Sigma • Experience Key Success Factors • Strong executive & physician sponsorship • Immediate product training • Technical site certification • Consultative system design • Automated configuration tools • Rollout strategy & planning

  20. Ensures effective rollout and physician utilization The TouchWorks Difference:3D Implementation™ Key Benefits • Facilitates use of “Best Practices” • Enhances end-user training • Reduces start-up delays • Speeds implementation

  21. The TouchWorks Difference:3D Implementation™

  22. The TouchWorks Difference:3D Implementation • Design and Develop Tools • Starter Databases • Automated Dictionary Loads • Dictionary Synchronization Tools • Database Copying Tools • Value • Most Common Entries are Pre-loaded • Minimizes Build Time • Designed to Support Rapid Deployment with Minimal Customizations • Faster Realization of Investment

  23. Project Timeline

  24. The TouchWorks Difference:3D Implementation • James Griffiths, M.D. – Project Lead • Jennifer Posa – Physician Liaison • Diana Browning – VP for Clinical Affairs • Don Carr – Compliance Manager • Gene Chandler – IS Manager • Keil Albers – Technical Lead • Anjou Lewis – PMS Coordinator • Liz Katsaros – Sr. Software Specialist • Seksan Inswang – System Analyst Client Project Team

  25. The TouchWorks Difference3D Implementation Allscripts Project Team • Laurie McGraw – Executive Vice President, Executive Sponsor • Eileen Waters – Area Vice President, West • John Dzurinko – Group Vice President, Sales • Julie Hatges – Lead Project Manager • Kelly Arthur – Implementation Consultant • Maureen Augustin – Charge Strategist • Killian Hermann – Technical Consultant • John Vesosky– Interface Analyst

  26. Progress To Date • Project Teams Staffed • Servers Installed and VPN Accessible • Scanners Ordered and Received • Project and Interface Intro Calls Conducted • UTP Team Attended Training in Libertyville • Base Interfaces Installed in Test • TouchWorks Test System Build In Progress

  27. Next Steps • Follow-up Training and 1st Design and Build Workshop Scheduled for 2/3 and 2/4 • Complete TouchWorks Test System Build • Finalize Interface Designs • Finalize Project Plan • Finalize Scope Document • Review and Finalize Workflow Analysis • Begin Planning for End User Training • Begin Develop Phase

  28. Questions

  29. TouchWorks™Demonstration

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