Charles Phillips

2. Charles Phillips President, Oracle Corporation

3. Oracle Corporation World�s largest enterprise software vendor $22.4 billion in revenue, FY08 300,000 global customers 270,000 Oracle Database customers 37,500 Oracle Applications customers 77,000 Oracle Fusion Middleware customers 84,000 employees 20,000 developers 7,500 support personnel 20,000 partners 9,100 Independent Software Vendors (ISVs) Operating in 145 Countries Almost thirty years ago, Larry Ellison saw an opportunity other companies missed when he came across a description of a working prototype for a relational database and discovered that no company had committed to commercializing the technology. Ellison and his co-founders, Bob Miner and Ed Oates, realized there was tremendous business potential in the relational database model--but they may not have realized that they would change the face of business computing forever. Today Oracle is still at the head of the pack. Oracle technology can be found in nearly every industry around the world and in the offices of 98 of the Fortune 100 companies. Oracle is the world's leading supplier of software for information management, and the world's largest enterprise software company with over 22 billion dollars in revenue and over 300,000 customers globally in 145 countries that use our software to run their mission-critical business operations. Almost thirty years ago, Larry Ellison saw an opportunity other companies missed when he came across a description of a working prototype for a relational database and discovered that no company had committed to commercializing the technology. Ellison and his co-founders, Bob Miner and Ed Oates, realized there was tremendous business potential in the relational database model--but they may not have realized that they would change the face of business computing forever. Today Oracle is still at the head of the pack. Oracle technology can be found in nearly every industry around the world and in the offices of 98 of the Fortune 100 companies. Oracle is the world's leading supplier of software for information management, and the world's largest enterprise software company with over 22 billion dollars in revenue and over 300,000 customers globally in 145 countries that use our software to run their mission-critical business operations.

4. Charles Phillips, President, Oracle.Charles Phillips, President, Oracle.

6. Application Strategy Phase 1 � Critical Mass #1 CRM #1 Human Resources #1 Financial Consolidation #1 Analytic Applications #1 Supply Chain Phase 2 � Beyond ERP to Line of Business Apps Core Banking Retail Merchandising Utility Billing Meter Data Management Communication Billing

7. Human Services Challenges Reduced Funding Fragmented Service Delivery Increased Service Demands Inconsistent Outcomes Difficult to Measure Outcome Effectiveness Inconsistent Service Delivery and Decision Making Case Worker Attrition Increasing Client Expectations Inflexible Applications Duplicate Business Processes Incomplete Client Views

8. Enabling Next Generation Services To address these business challenges, organizations seek next generation solutions that enable new client centric practice models that improve outcomes

9. Applications: Automating Repeatable Processes Each aspect of the solution on the previous slide is focused on ensuring that case workers focus on improving positive family outcomes. This slide summarizes the key benefits. Higher labor costs Security risks Difficult to extend or modify business processes Proprietary interfaces, architectures, tool sets Custom, expensive integration Vendor viability risk Each aspect of the solution on the previous slide is focused on ensuring that case workers focus on improving positive family outcomes. This slide summarizes the key benefits. Higher labor costs Security risks Difficult to extend or modify business processes Proprietary interfaces, architectures, tool sets Custom, expensive integration Vendor viability risk

10. Enabling Next Generation Services  New Releases and Enhancements Global Support Greater �Out of the Box� Functionality More Horizontal Capabilities for Integrated Service Delivery Modern Middleware Standards Based Architecture Embedded Analytics Better Documentation Smoother Upgrades On Demand and Hosting Improved Quality and Testing

11. The Path to Client Centric Service Delivery: Secure Collaboration, Cooperation, and Coordination

12. Oracle Leadership in Open Standards Oracle has an unrivalled commitment to Open Standards in every layer of the technology and application stack. Oracle has an unrivalled commitment to Open Standards in every layer of the technology and application stack.

13. Application Integration Architecture

14. Background: �One BC� Ministry of Labour and Citizen Service�s (Provincial CIO) Ministry of Employment and Income Assistance Welfare Temporary, Supplementary and Disability Assistance Ministry of Children and Family Services Child Protection Foster Care Youth Justice 5500 Employees and 20,000 Service Providers 6 regions in BC Objectives: To get the right information to the right people at the right time in a secure, privately protected manner to support an integrated, coherent delivery of social services. Improve ability to share information among partners Improve agent and management visibility into service levels Deliver better outcomes COTS Based Strategy Delivers: Scalability for implementation in small to very large environments. Significant functionality proven to operate in the social/human services environment Product support during and post implementation Easily configured interoperability capability allowing interfaces to legacy systems Established interfaces to facilitate integration with other systems

15. Background: Created 2001 to implement the UK government�s Welfare to Work strategy. Merged Dept of Social Security with elements of the Depts. for Education and Employment Pays annual benefits of >> $200 Billion $114 Billion to 11 Million Pensioners DWP is made up of: 125,000 Employees 1/4 UK Civil Service 2,000 Locations Objectives: Reduce the number of children living in poverty Maximize employment opportunity for all and reduce the numbers on out-of-work benefits Improve health and safety outcomes Promote independence and well-being in later life Promote equality of opportunity for disabled people Pay our customers the right benefits at the right time Rational for COTS based Strategy Proven Scalability Risk Management Continual process improvement

16. Summary: Complete, Open, Integrated Solutions Transforming Human Services Organizations to Enable Improved Outcomes So, to wrap-up Oracle�s Applications Strategy� The 3 words we want you to walk out of here remembering are Complete, Open and Integrated. Complete industry solutions and an Open standards based architecture that is Integrated for value and efficiency. Complete, open and integrated. Transition: And to briefly look ahead based on what we talked about today� So, to wrap-up Oracle�s Applications Strategy� The 3 words we want you to walk out of here remembering are Complete, Open and Integrated. Complete industry solutions and an Open standards based architecture that is Integrated for value and efficiency. Complete, open and integrated. Transition: And to briefly look ahead based on what we talked about today�