Quality Management Process

1. Quality Management Process Customer Requirements Management Responsibility Process Resource Management Responsibility Matrix Measurement Analysis and Improvement Process Product Realization Process Document Control Control of Records Product Customer Satisfaction

2. Management Responsibility Process Customer & Regulatory Requirements Leadership Standards Quality Policy Top Management Commitment Quality Objectives Resources Management Review Resource Management

3. Resource Management Employee Motivation/Empowerment Process XXX University Internal Communication Resource Needs Assessment Employee Facilities

4. Product Realization Process Engineering Specification Process Customer Requirements Request for Quote APQP - WI-0084 Change Control Process PPAP Purchase Order Order Scheduling Manufacturing Process Finished Goods Purchasing Nonconforming Product Shipping Customer Satisfaction Receiving Inspection Process Control of Monitoring/ Measuring Equipment Preventive Maintenance

5. Measurement, Analysis & Improvement Process Auditing Internal Communication Process Customer Satisfaction Management Review Employee Communication Nonconforming Product Preventive and Corrective Action Process Monitoring Continuous Improvement