Interviewing for Success

1. Interviewing for Success Julie Law Alejandra Toribio

2. Red Flags & Interview Setbacks A survey by Employers indicate the following as the worst offenses by recent graduates during interviews (www.careerbuilder.com): • Biggest mistake acting bored or cocky (63%) • Dressing inappropriately (61%) • Inadequate preparation for an interview (58%) • Cell phones & other electronic devices (50%) • Not asking good questions (49%) • Failure to remove unprofessional online content from social networking pages and blogs (19%) • Not sending a post-interview thank you note (12%) Others noted: • Discussions about compensation before a job offer is extended • Repeatedly spamming employers with your resume and cover letter

3. How Do Employers Decide? As they attempt to make their final decision about someone they have just met, they rapidly ask themselves a series of questions: • Did this person take the time to prepare? • Are they serious about this opportunity? • Should I trust you? • Do I feel safe with you? • Are you credible? • Do you know what you are talking about? • Are you intelligent? • Are you interesting? • Are you successful? • Do I want to get to know you? • Are you worthy of my time? • Are you worthy or my attention? • Should I pay attention to you or ignore you?

4. Interviewing

5. Types of Interviews • Screening Interview • Phone Interview • One-on-One Interview • Panel Interview • Peer Group Interview • Luncheon Interview • Second Interview • Video Interview

6. Preparing before.. • Get your clothes ready • Have multiple copies of your resume • Get accurate directions • Do a test drive if you have to • Know who you will be interviewing with • Get a good night sleep

7. Complete Interview Outfit

8. Additional Items for a Professional Look • Professional Leather Portfolio • Professional Brief Case • Laptop Holder • Professional Pen • Business Card Holder

9. “The day of” Etiquette • Be on time. Aim for 15 minutes early • Be nice and courteous to EVERYONE • Firm hand shake • Smile, seem enthusiastic about being there • Bring extra copies of your resume/CV • Bring a list of references • Ask for business card • Thank them and follow-up with a Thank you letter

10. During the Interview Stages of an Interview • The Greeting- don’t forget your firm handshake and your great smile • Exchange of Information – background and discussion • Closing- don’t forget to ask informed questions and ask for business cards

11. During the Interview, tips to remember • Turn off your cell phone! • Spend about 1-2 minutes max per answer • DO NOT ASK ABOUT SALARY • Always ask questions at the end • Eye contact • No slouching • Hands on your lap or on the desk • Do not fidget with your clothes, hair, or jewelry • Do not place your belongings on the employers desk • Do not drink or chew gum during the interview

12. Interviewing Tips • Practice, practice, practice: Interview Stream or conduct mock interviews • Tips and sample questions pg. 71 of Career Guide • Research company and study job description thoroughly • Knowing Yourself/Self Assessment

13. Common Questions • Tell Me About Yourself? • Educational Background • Relative Experience • Related Skills • Career Goals & How They Relate to the Job • “I recently gradated from California State University, Fullerton with a bachelors degree in Business Administration, with an emphasis in Management. While I was a student I took advantage of two internship opportunities that focused on management. Through these internships I learned the overall aspects of human resources and labor relations. I also had the opportunity to participate in various hiring committees. Currently, I am interested in pursing an entry level position in human resources that will allow me utilize the skills that I have acquired. Which is why I am interested in your position.”

14. Common Questions • What are your strengths? • Provide at least 2-3 examples • Provide examples of why they are your strengths and how they have helped you be successful • What are your Weaknesses? • Be honest • Do not use clichés • Think of an area of improvement for you and how you are working toward improving or overcoming that weakness “ I tend to speak too fast at times, especially when I am speaking about a topic that I am really passionate about. However, I realize that in this type of field speaking too fast can be challenging for others to fully grasp what I am saying. This is an area that I am currently working on because I know it can impact my effectiveness when working with others.”

15. STAR-Behavior Questions Interviewers often ask behavior-based questions about your experiences that may indicate how you would handle tasks and problems in the future. (the job competencies they’re designed to measure are in parenthesis) SAMPLE BEHAVIOR QUESTIONS Describe a situation in which you recognized a potential problem as an opportunity. What did you do? (Initiative) Give me a specific example of a time when you sold your supervisor or professor on an idea or concept. How did you proceed? What was the result? (Assertiveness) Tell me about a time when you failed to meet a deadline. What things did you fail to do? What where the repercussions? What did you learn? (Time Management)

16. STAR-Behavior Questions (example on pg. 75 of Career Guide)

17. Closing: Make a Strong Closing • Make sure to add anything else that you would like them to know about you as It pertains to the job. • ALWAYS ask questions the end of the interview Questions to Ask in the Interview • Why did you choose to work for this company? • How would you describe your company culture? • What is the natural career progression for employees with my skill set? • What is the next step in the interview process? • When can I expect to hear from you?

18. Career Center Services • Drive-thru Advising • No appointment needed • 10 minute session with a counselor • Résumé/Cover Letter review • Career Questions • Assistance with online resources • Industry Specialist Meeting • Schedule appointments for: • Résumé/Cover Letter review • Job Search Assistance • Mock Interviews

19. Career Center On-line Resources • Virtual Career Center • Jobs and Internship Search • Titan Résumé Builder • Interview Practice Tools • Ferguson’s Career Guidance Center • Job Search Research Tools • Tips for researching companies • Resources for researching salary information

20. Upcoming Career Center Workshops • Career Networking: Online & Face-To-Face • Marketing Your Leadership and Transferable Skills • Interview for a Real Job • Powerful First Impressions that Lead to Career Success • Business Survival Skills

21. Contact Information Elizabeth Muñoz Education, Health, and Non-Profit Specialist elmunoz@fullerton.edu (657) 278-2032 Langsdorf Hall (LH 208)