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Claxton-Hepburn Medical Center

Claxton-Hepburn Medical Center. May 15, 2013. Our Location. Who We Are. Founded in 1886 by the Grey Nuns of Ottawa 130-bed community hospital (non-profit) Located approximately 1 hour south of Ottawa Provides inpatient and outpatient care Specialty care: Cancer Renal Wound Healing.

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Claxton-Hepburn Medical Center

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  1. Claxton-Hepburn Medical Center May 15, 2013

  2. Our Location

  3. Who We Are • Founded in 1886 by the Grey Nuns of Ottawa • 130-bed community hospital (non-profit) • Located approximately 1 hour south of Ottawa • Provides inpatient and outpatient care • Specialty care: • Cancer • Renal • Wound Healing

  4. Service Volumes • Endoscopies: 2,819 • Mental Health Center Admissions: 990 • Cancer Treatments and Visits: 17,655 • Renal Dialysis Treatments: 10,421 • Surgeries: 3,290 • Laboratory Procedures: 360,887 • Radiology Procedures: 41,709 • Health Center Visits: 33,700

  5. CHMC Profile • 67 beds – Medical/Surgical • 10 beds – Intensive/Coronary Care Unit • 10 beds – Obstetrics • 15 beds – Acute Rehabilitation Unit • 28 beds – Mental Health 130 beds

  6. Active Medical Staff Specialties

  7. Specialties & Services • Cancer Treatment Center -Chemotherapy -Radiation Therapy --IMRT -- Respiratory Gating • Cardiology -CT Angiography -EKG -Echocardiography -Fetal Echocardiogram -Holter Monitoring -Pediatric Cardiology • Connection for Women/Breast Health Center • Electroencephalography • Emergency Care • Endoscopic Procedures -Bronchoscopy -Colonoscopy -Esosphagogastroduodenoscopy • Family Health Centers • Gastric Manometry and PH Studies • General Surgery -Laparoscopic Cholecystectomy -Laparoscopic Appendectomy -Exploratory Laparoscopy • Gynecology • Heart Clinics (adult & pediatric) • Laboratory Services

  8. Specialties & Services • Mental Health Services • Nephrology • Neurology • Obstetrics • Ophthalmology -Laser Surgery -Pediatric Ophthalmology • Orthopedics • Otolaryngology (ENT) • Pain Management • Radioactive Implant Services • Radiology -128-Slice CT Scan -DEXA -Digital Mammography/R2 Image Checker -MRI -Nuclear Medicine -PET with CT-PET Fusion -3D/4D Ultrasonography • Rehabilitation Services -Aqua Therapy -Acute Care Rehabilitation Unit -Nerve Conduction Studies -Occupational Therapy -Physical Therapy -Speech Therapy • Renal Center -Hemodialysis -Peritoneal Dialysis -Home Hemodialysis • Respiratory Care -Pulmonary Function Testing • Sleep Laboratory • Urology - Lithotripsy • Vein Ablation • Wound Healing Center

  9. Key Services • Diagnostic Imaging Department -128-Slice CT Scan -Bone Densitometry (DEXA) -Digital Mammography/ R2 Image Checker -MRI -Nuclear Medicine -PET with CT-PET Fusion -3D/4D Ultrasonography

  10. Key Services Richard E. Winter Cancer Center • Medical and radiation oncology services available under one roof • Linear accelerator with SmartBeam technology; respiratory gating • In 2006, invested $4.5 million in facility and technology upgrades • Certified patient navigator • Accredited by both the American College of Radiology and the American College of Surgeons’ Commission on Cancer • Breast Health Center – National Accrediting Program for Breast Centers

  11. Key Healthcare Services Dr. Ravinder N. Agarwal Renal Center • 24-station renal center • 2 on-site nephrologists • Hemodialysis and CAPD • Home Hemodialysis • Epogen clinic • MSW on staff to assist patients with financial needs and other support

  12. Key Healthcare Services Rev. Thomas T. Patterson Wound Healing Center • Specialty trained physicians and nurses • 2 hyperbaric oxygen chambers • Cares for wounds that have not healed in 30 days or more • 97% heal rate • specialty trained to treat all types of non-healing wounds, including: • diabetic ulcers • pressure ulcers • venous/arterial ulcers • Post-operative infections • surgical wounds • gangrene/necrosis • late effects of radiation

  13. Designations/Status • Accredited by DNV • American College of Surgeons’ Commission on Cancer accreditation with commendation for our Cancer Center • Breast Health Center accredited by the National Accrediting Program of Breast Centers • Breast Imaging Center of Excellence • Nationally accredited echocardiography lab • IHI Mentor Hospital for 4 clinical initiatives

  14. 2012 Services Accessed • 62 Postal Codes • Services accessed: • Obstetrics • Primary Care (Health Centers) • Dermatology • Medical Oncology • Surgical Services • Laboratory • Diagnostic Imaging • Physical Rehab • Mental Health Services

  15. Canadian Patients • Because of the cost of care, Canadians that are able to access our services usually have disposable income • We have marketed our services in Ottawa, targeting residents with upper level incomes • Strong relationship with the US Embassy in Ottawa

  16. Canadian Experience • Highest volume of Canadian patients occurred about 6 years ago when a chemotherapy drug was unavailable in Canada • OHIP paid to have Canadians treated in our Cancer Center • OHIP would contact our Cancer Center and request a quote for the type of care needed. Once approved, they paid for the patient’s care • For other services, patient works with OHIP to try to get services covered

  17. Most Requested Services* • MRI • Brain = $3,375 • Abdomen = $3,910 • CT Scan • Brain = $1,890 • Chest = $1,450 • Breast Biopsy = $2,380 • Sleep Study = $2,250 • Colonoscopy = $1,100 • Cancer = varies on type of treatment *prices subject to change; current pricing provided at time of request

  18. Accessing our Services • Call Amy Robinson at 315-713-6703 • Describe services needed • Amy will provide a quote that includes all services needed • Amy can assist making appointments with providers • Patients can establish themselves with a primary care physician on our staff • Patients that require an overnight stay, the cost is included in the quote provided

  19. Accessing our Services • Many services require physician order • Can become a patient of a U.S. physician • In some cases, Claxton-Hepburn’s Chief Medial Officer will work with a Canadian physician to order tests/exam • Accept American insurances, otherwise payment is required at time of service

  20. Accessing our Services • For most services, there is no wait time • Check our website: www.claxtonhepburn.org • You may also contact our Call Center: 1-888-908-2462 • Answered 24 hours per day, 7 days per week We invite you to tour our facility!

  21. THANK YOU Laura Shea, MHA, FACHE Community Relations & Planning 315.713.5249 lshea@chmed.org AmyRobinson Physician Liaison/Marketing Coordinator 315.713.6703 arobinson@chmed.org

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