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Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy

Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy. A. Habibipour Luleå University of Technology, Sweden – Botnia Living Lab A. Georges imec- mict -Ghent University, Belgium – imec.livinglabs

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Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy

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  1. Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy A. Habibipour Luleå University of Technology, Sweden – Botnia Living Lab A. Georges imec-mict-Ghent University, Belgium – imec.livinglabs D. Schuurman imec-mict-Ghent University, Belgium – imec.livinglabs B. Bergvall-KårebornLuleå University of Technology, Sweden – Botnia Living Lab

  2. Problem statement of drop-out in living lab field tests Limited knowledge on drop-out definition and types of drop-out in Living Lab field tests Reasons why drop-out occurs within Living Lab field tests

  3. Research aimsandobjectives Limited knowledge on drop-out definition and types of drop-out in Living Lab field tests Reasons why drop-out occurs within Living Lab field tests Definition Types Taxonomy

  4. Research design Article 3: One field test in Botnia living lab  15 items Article 2: Three field tests in imec living lab  27 items Article 1: Literature review of 44 articles  29 items Total 71 items Eliminating redundant items  53 Semi-structured interviews with 14 field test experts Identify 13 additional items  66 (53 + 13) Types Definition Classification of 66 items in categories 2 1 Taxonomy 3

  5. Definition of drop-out in living lab field test “A drop-out during a living lab field test is when someone who signed up to participate in the field test, does not complete all the assigned tasks within the specified deadline”

  6. Types of drop-out in living lab field tests Participant-related drop-out Participants only participate in the startup of the field test but they have not started to test that innovation Innovation-related drop-out Participants stop using the innovation because of motivational or technical reasons related to the innovation Research-related drop-out Participants stop participating in the research component of the field test, you don't get feedback anymore from them

  7. Taxonomyfor drop-out in Living lab field tests Technological problems (4) Task design (4) Perceived usefulness (5) Innovation-related Drop-out Research-related Interaction (10) Perceived ease of use (4) Timing (2) Participant-related Participants’ attitude (10) Personal context (1) Participants’ resources (4)

  8. Conclusion & future research Output: Definition, types of drop-out andtaxonomy Create awareness and knowledge on drop-out Future research Practical guidelines for the organizers on how to reduce the drop-out in a living lab field test Questionnaire as quantitative validation of taxonomy How to re-engage the dropped out participants in a living lab field test?

  9. Thankyou

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