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Ensuring Workplace Safety: A Panel Discussion

Ensuring Workplace Safety: A Panel Discussion. Featuring these members of the Minnesota Safety Council:. Andersen Corporation Environmental, Health and Safety. Safety Integration: within a Continuous Improvement Environment. Chuck LeRoux, MIS, CSP Director, Corporate Safety, Security,

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Ensuring Workplace Safety: A Panel Discussion

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  1. Ensuring Workplace Safety:A Panel Discussion Featuring these members of the Minnesota Safety Council:

  2. Andersen CorporationEnvironmental, Health and Safety Safety Integration: within a Continuous Improvement Environment Chuck LeRoux, MIS, CSP Director, Corporate Safety, Security, and Environmental Management

  3. Andersen Corporation – Excellence in Safety & Environment Our Homes Founded in 1903 by Danish immigrant Hans Andersen 11,000 employees at 16 locations – North America Stronger Together Headquarters in Oak Park Heights, MN Annually manufacturers millions of windows & doors

  4. Andersen Corporation – Excellence in Safety & Environment Andersen Safety Mission Statement(Our Commitment) Safety is the first consideration in everything we do. We strive to obtain world class status in our safety efforts by going above and beyond minimum standards and implementing best practices. Safety will not be compromised. In situations where optimum solutions for both production and safety cannot be obtained, we will compromise production. At Andersen we will: Promote a culture that recognizes and addresses the importance of safety and leads to business success. Collaborate with associates to continuously improve safety performance through business unit accountability and ownership and by embedding safety as a core value. Provide a workplace that is free of recognized hazards.

  5. Andersen Corporation – Excellence in Safety & Environment Andersen’s Environmental Policy – makes clear our values and company direction Our Commitment: Minimizepollution at the source. Conservenatural resources through reduction, reuse and recycling of materials. Promoteenergy conservation Developlong-lasting products that have a minimal adverse effect on the environment Continuously improveour environmental performance. "in our nature"

  6. Andersen Corporation – Excellence in Safety & Environment Safety is a Journey Any lasting change is a journey that requires consistent leadership! Safety as an Attitude Safety as a Cultural Value Safety as a Behavior Safety as a Belief

  7. Andersen Corporation – Excellence in Safety & Environment Motivation for Safety – varies by title and individual: Employee Morale $ Workers’ Compensation Brand What: Safety Culture Recruitment / Retention Employee Well Being Operational Efficiency Ergonomics Employer of Choice vs. Peers How: • Illustrate Measurable Factors: • $ / per unit produced of worker’s compensation cost • Comparison Safety Rate (Industry Averages (SIC)/Peers) • Employee Feedback (Opinion Surveys) • Brand Reputation (Customer Surveys)

  8. Andersen Corporation – Excellence in Safety & Environment Organization Vision – (2000): • Minimize the number of Incidents/Hold Gains • Create a Culture of Ownership & Accountability • Formalize a “Performance Management” link with Individual and Dept. Safety/Health Goals and Achievements • Become the Industry “Leader” in Safety Performance • Make Safety Integralto our Business View as “And” not “Or” Proposition

  9. Integration of Safety into Best Practices: • Integration Connecting Points: • Stage Gate Methodology • Participation on Enterprise Quality Council • T-Gate • Contractor Rules & Requirements • Standard Procedures • Procurement Processes • Individual Performance Plans • CMC – Capital requests, i.e. Brief Score ergonomics • Lean Manufacturing

  10. Integration of Safety into Best Practices: Lean Definition • Provide a way to do more and more with less, (human effort, injuries, expense) while coming closer and closer to providing the customer with exactly what they want • A systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection

  11. Integration of Safety into Best Practices: Lean Integration to Safety

  12. Andersen Corporation – Excellence in Safety & Environment Safety/Environmental – Beyond Integration • Safety Assessment Process (SAP) • Safety ScoreCard • People-Based Safety • Ergo3 • Eco3 • Pollution Prevention Plans P3 • EMS • Safety/Environmental Summits • Best Practice – Network • Single-Point Lessons • Stand-up Reports • Chairman’s Safety Award (CSA)

  13. Andersen Corporation – Excellence in Safety & Environment Comparisons: Recordable claims 31% YE08-09 Recordable claims 59% YE07-09 59%

  14. Andersen Corporation – Excellence in Safety & Environment

  15. Andersen Corporation – Excellence in Safety & Environment Where to Start?? • Commitment of Executive Management • Safety is a Journey…Practical Goals • Consider Program Benchmarking – DuPont, Delphi, peers • Look for how safety in the workplace drives employee engagement/morale/productivity • Identify what’s critical to your organizations success; show how safety compliments these points • Leverage Resource

  16. Andersen Corporation – Excellence in Safety & Environment Leverage Resource: • MN Safety Council • MN OSHA Consultation • Business of Labor Statistic (BLS) • Linked-In • Peer Organization • University of Vermont • Safety Digest LISTSERV@list.uvm.edu • Other Best Practice sharing opportunities • Consider: External Program/Culture Audit (i.e. DuPont)

  17. Andersen Corporation – Excellence in Safety & Environment Take-Aways Lessons Learned: • Intimate understanding of organizations: • Systems, Strategies and Goals • Use Common Language • Stress Collaboration • Demonstrate common ground • synergies vs. confliction • Avoid “bolt-on” vs. Integral • To sell value – Make it personal; illustrate the business implications,i.e. compliance, reputation/brand, EE morale, cost to business.

  18. Andersen Corporation – Excellence in Safety & Environment Take-Aways Lessons Learned (cont.): • Embed Safety & Environmental Mission and Objectives • Relentlessly Pursuit to Reduce: • Accidents & Injuries • Emissions to the Environment • Design Integration Model • Goal Setting (i.e. IR, LWDR, VOC’s, etc.) • Ownership at programs – all levels

  19. Andersen Corporation – Excellence in Safety & Environment Closing Thought: “Safety like quality improves when we improve the system, not when we hire more specialist to find the defects or hazards” Deming

  20. Andersen Corporation – Excellence in Safety & Environment Questions

  21. Andersen Corporation – Excellence in Safety & Environment Appendix

  22. Andersen Corporation – Excellence in Safety & Environment Safety/Environment – Linkage to Sustainability • Comprehensive issues management plan • Create more awareness and understanding of Andersen’s long history of environmental stewardship, industry-shaping role and current position • Web site • Public relations • Public affairs • Code & regulatory

  23. Environmental, Health & Safety in John Ficklin Corporate Director Safety and Health

  24. Expectations

  25. Six Major Business Units: • CardioVascular • Cardiac Rhythm Disease Management • Diabetes • Neuromodulation • Spinal • Surgical Technologies • Medtronic Operations • Other Locations • > 40,000 employees Medtronic Organization

  26. Galway, Ireland CardioVascular Parker, CO Danvers, MA Invatec Roncadelle, Italy Brooklyn Park, MN ATS Plymouth, MN Santa Rosa, CA Kerkrade, Netherlands Grand Rapids, MI Medtronic Orange County, CA Santa Ana, CoreValve, ATS Tijuana, MX Fourmies, France

  27. CRDM Cryocath Kirkland, Canada Mounds View, MN SMO Tolochenaz, Switzerland Danvers, MA MECC Brooklyn Center, MN MSO Singapore Villalba, Juncos, PR Ablation Frontiers Carlsbad, CA MTC Tempe, AZ

  28. Diabetes MiniMed Northridge, CA Juncos, PR San Antonio, TX

  29. Neuromodulation Sullivan Lake, MN Rice Creek, MN SMO Tolochenaz, Switzerland Villalba and Juncos, PR

  30. Spine Warsaw, IN Sunnyvale, CA Neuchatel, Switzerland Deggendorf, Germany Memphis, TN Humacao, PR

  31. Surgical Technologies Littleton, MA Louisville, CO Mystic , MA Goleta, CA Jacksonville, FL Humacao and Juncos, PR Tijuana, MX Ft Worth, TX

  32. Medtronic Operations Medtronic of Canada Ltd. Mississauga, Ontario Memphis DC, TN Heerlen, Netherlands Mira Loma DC, CA Newark DC, NJ Shoreview, MN Woodbury, MN

  33. Others Bakken Research Center, Maastricht, Netherlands Physio Control, WA PRL, Coon Rapids, MN Medtronic GmbH Earl-Bakken Meerbusch, Germany WHQ, Fridley, MN

  34. Medtronic EHS Stewardship Journey Medtronic EHS Stewardship Journey • • Mgmt System Std Environmental Sustainability Policy • • Commitment to Investors Waste reduction, improved efficiency – receive sustainability awards • Development of EHS Websites and Tools • Corporate Audit Program • HEART Implementation • Infrastructure Development 1994 1994 1996 1996 1998 1998 2000 2000 2002 2002 2004 2004 2006 2006 2008 2008 2010 2010

  35. Medtronic EHS Stewardship Journey Site EHS Rep Site EHS Rep Site EHS Rep 1994 1996 1998 2000 2002 2004 2006 2008 2010 Medtronic EHS Governance Oversight Medtronic Executive Committee Senior EHS Mgmt Committee Exec Compliance Committee Corporate EHS Leadership Strategy & Best Practices Business-Based EHS Council Geography EHS Management BU EHS Director/Mgr Local Operations

  36. EHS Infrastructure • EHS Management System • Medtronic Standard; ISO 14001; OHSAS 18001 • Audit • Corp • Business Unit • Scorecards Integral Components

  37. Highly qualified, motivated EHS Staff • Technically competent • Can sell a refrigerator to an Eskimo • Build on a basis of Compliance • EHS integration into Operations, R&D, Product Development • Establishing solid relationships with plant managers • Put resources at the sites, not Corporate • Patience, persistence What Has Worked for Us

  38. Seagate TechnologyEnvironmental, Health and Safety Bill Heim,CIH, CSP Director EHS Bloomington Operations

  39. GlobalCommunity Seagate is committed to its Stakeholders with a culture that drives senior management attention to and accountability for protecting Seagate’s business interests, assets, people and communities Shareholders Customers Employees Suppliers Regulatory Agencies Insurers

  40. Seagate’s EHS Policy sets the direction for EHS performance across the enterprise 40

  41. A formal EHS management system drives reduction of EHS risk * * Trained to carry out responsibilities

  42. As a result, our safety performance has significantly improved over the past 10 years • Performance improvement in the earlier years resulted from a major focus on improving awareness and accountability across the enterprise • Defining roles & responsibilities • Training • Data analysis • Frequent audits • Improvement efforts now target specific loss areas identified through incident review and trend analysis 1839 Cases 121 Cases

  43. Seagate’s safety model covers these core processes: • Certified ISO-14001 and OHSAS-18001 recognition (site level) • Aspects and hazards assessment • Detailed incident investigation driven to root cause and corrective action • Comprehensive chemical approval • New equipment safety standards with third party approval • Active contractor safety program • Safety training with systematic learning management system • Risk mitigation through plant change management system • Thermal imaging and fire risk assessment • Detailed targets, objectives and metrics integrated into business • Internal and external auditing with automated corrective action tracking • Six sigma applied to EHS improvement and corrective action

  44. ISO-14001 and OHSAS-18001 Certified EHS Management System since 2002 • These recognized EHS management systems have been incorporated into policy and fully implemented. • Annual internal audits, and external audits performed every two years to confirm conformance • Direct management participation and oversight

  45. Aspect and hazard assessment looks at all jobs and tasks * Since 2002, 1247 tasks have been evaluated.* These evaluations identified 8352 potentially hazardous tasks. *Bloomington Operations Data

  46. The Incident Investigation process in systematic • All OSHA recordable, first aid and near miss incidents are investigated by a trained investigation team • Root cause and corrective action are determined and tracked to completion

  47. A Chemical Approval System assures health and safety • All new chemicals purchased must be pre-approved by an industrial hygienist • Carcinogenic materials are banned from Seagate • Deviations must be approved at the VP level • Industrial Hygiene monitoring performed for all potentially hazardous exposures

  48. New Equipment Safety Standardsare mandatory for all production equipment • NFPA, SEMI S-2 and S-8 industry standards for equipment safety and health • Third party review and report

  49. Contractor Safety is required and monitored • Pre-Qualification • Safety orientation • Project planning and approval • Oversight and inspection • High risk project reviews • Feedback and evaluation annually

  50. Safety Training is provided • Comprehensive on-line and stand-up training matrix for all operations • Over 50 targeted courses plus comprehensive awareness training for all employees annually • Automated enrollment and tracking system

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