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HR Leadership Forum

HR Leadership Forum. August 9, 2012. Career Advisory Program (CAP) “PILOT”. PLAN, PROGRESS AND RESULTS. CAP “Pilot” Launch Plan. Committee re-formed to advise on CAP “Pilot” launch Survey and needs assessment Program Structure and Implementation plan developed (for a 5 Month “Pilot”)

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HR Leadership Forum

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  1. HR Leadership Forum August 9, 2012

  2. Career Advisory Program (CAP) “PILOT” PLAN, PROGRESS AND RESULTS

  3. CAP “Pilot” Launch Plan • Committee re-formed to advise on CAP “Pilot” launch • Survey and needs assessment • Program Structure and Implementation plan developed (for a 5 Month “Pilot”) • Advisee pool solicited • Advisors pool development (primarily from committee) • Advisees and Advisors Trained • Program/ CAP Class Launch

  4. CAP Timeline NOV 2010 JAN 2011 MAR MAY JULY SEPT NOV JAN 2012 MAR MAY JUL SEP TRAINING - CAP PILOT ENDS - CAP PROGRAM LAUNCH - ADVISEE POOL SOLICITED - CAP SURVEY/ASSESSMENT - PILOT PROGRAM DEVELOPED - ADVISOR POOL DEVELOPED - CAP ASSESSMENT PROCESS -WORKGROUP FORMED START END

  5. CAP “Pilot”-Classes CAP classes developed to accompany program launch: • Professionalism on the Job (4) • So, You want to be a Supervisor (5) • Basic Interviewing Skills (5) • Improving Recruitment Readiness(5) CAP Class Launch(FOR ALL SSA EMPLOYEES)- See number is blue for total number of classes offered through April.

  6. CAP “Pilot”- Advisee Demographics • 30 participants identified/now 28 finished • 2 advisees chose not to participate (prior to start) • Participants from following categories: • Admin. Professional • Social Worker Series • Eligibility • Eligibility Supervisors

  7. CAP “Pilot”- Staff • 1 Program Coordinator (also an advisor) • 1 HR consultant • 20 Advisors, including our Co-Coordinators • 5 Co- Coordinators (also from the advisor pool) • Co-Coordinators handled program, division, regional and district specific questions/needs: • CFS • ASAP/MediCAL • Adult Services • FSS • Admin Professionals

  8. CAP “Pilot”- Final • Pilot completed in early May • Satisfaction survey (self report) post program via Survey Monkey. • Assess, restructure (if necessary) and re-launch in Aug./Sept.

  9. General Survey Results • 89.1% rated their satisfaction with CAP as Satisfied/Very Satisfied. Greatest Strengths of CAP (ratings)- • Advisor/Advisee Relationship • Classes • Motivation Resources • Skill Development • Networking

  10. CAP Class Survey Data • 78% of class participants rated classes as Very Useful. • Class access was #1 comment/complaint regarding class attendance- Respondents cited scheduling conflicts, full classes/long wait lists, supervisor approval issues as main reasons for not being able to attend classes.

  11. CAP Survey Participant Recommendations • Top 3 recommendations to improve CAP: • Advisor issues (more time, more advisors, follow up) • Structure (more structure, more meetings) • Participation (longer program, more classes)

  12. HR Leadership Forum August 9, 2012

  13. SHRM’s Competency Model for HR Knowledge + Behavior = Success

  14. SHRM Competencies • Human Resources Technical Expertise & Practice • Relationship Management • Consultation • Organizational Leadership and Navigation • Communication

  15. SHRM Competencies (Continued) 6. Global and Cultural Effectiveness 7. Ethical Practice 8. Critical Evaluation 9. Business Acumen

  16. HR Leadership Forum August 9, 2012

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