Technology, community engagement and participatory democracy.

1. Technology, community engagement and participatory democracy. Nicholas Gruen Government 2.0 Taskforce Australia Engruen@gmail.comT@nicholasgruen

2. Tanta Steve Randy Waldman

4. 2. Users make text corrections as they read. • Corrections are saved and instantly shown to other users. • User spots machine-translation errorand clicks ‘Fix this text’. • Motives • Interest • Glory • Addiction • Competitiveness • Social utility “No stop-work,” wharfies told An application for a four hour stop work meet-

5. Outside the walls: Inside the machine • If Justin McMurray works 25 hours a week for Verizon, who might be prepared to volunteer for: • Galleries, Libraries, Archives, Museums • The research sector? • Helping • the aged, • the sick, • the disadvantaged? • the environment? • Volunteers from the helpers and helped Justin McMurry, Keller, Texas

6. The culture of Web 2.0 Authority Contribution Reputation Identity 6

7. What characterises Web 2.0? • Web/Gov 2.0 isn’t fancy technology • The technology is simple and ubiquitous • Web/Gov 2.0 is a culture change • Collaborate don’t control • Improvise, share, play • Users build value, the technology can let them in • Be modular: use others’ stuff, let them use yours • Build for user value - monetise later • ‘Collaboration requires effort, and it also requires a change of mindset. In particular it requires a willingness to examine services from a perspective which does not place one’s own institution at the centre.’ Warwick Cathro