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CARTS Architecture (Customer Assistance and Report Tracking System)

This document outlines the development of a Customer Assistance and Report Tracking System (CARTS) for Forseth Forever at North Dakota State University. It details hardware specifications including carts and display devices, outlines the wireless communication using 802.11n, and highlights software technologies like C++ and ASP.NET. A cost estimate for carts, server, and wireless infrastructure totals $300,000. The development is guided by the Function Point Estimation Model, estimating development costs at $170,000 with a total of 8,140 lines of C# code.

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CARTS Architecture (Customer Assistance and Report Tracking System)

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  1. CARTS Architecture (Customer Assistance and Report Tracking System) Forseth Forever North Dakota State University

  2. Specific Hardware • Cart • Display Device • Track • Wireless • 802.11n

  3. Languages • Cart Display • C++ • Website • ASP.NET • Logic and Communication • C#

  4. Data Flow – Level 0

  5. Data Flow – Level 1

  6. Interaction Overview Diagram

  7. Package Structure

  8. Cart Package Structure

  9. Web Package Structure

  10. Admin Package Structure

  11. DataType Package Structure

  12. Hardware Cost Estimate • Carts: $1000/ea • Server: $30,000 • Wireless: $20,000 • Total: $300,000

  13. Development Cost Estimate • Function Point Estimation Model • IBM - Allen Albrecht • Total Unadjusted Function Points: 197 • Adjusted processing Complexity: 0.75 • Total Adjusted Function Points: 148 • Total lines of C# code: 8140 • Person-months: 11.4 • Development cost: $170,000

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