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Case Study

Case Study. RBC Information Commons Davis Centre Library University of Waterloo Anne Fullerton affuller@uwaterloo.ca. Plan an Information Commons. What is an IC? Size: 5,000 sq ft. Spend: < $10M Images ASAP for fundraising. Floor plan 1989 - 2004. ENTER. Architect + Committee’s Plan.

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Case Study

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  1. Case Study RBC Information Commons Davis Centre Library University of Waterloo Anne Fullerton affuller@uwaterloo.ca

  2. Plan an Information Commons • What is an IC? • Size: 5,000 sq ft. • Spend: < $10M • Images ASAP for fundraising Floor plan 1989 - 2004 ENTER

  3. Architect + Committee’s Plan IC Info Desk ENTER

  4. Finding out what learners want • IC as Systems Design Eng. class project • 4 clients & 4 groups; met all term • User Centred Design methods • Problem definition – Create more collaborative opportunities in an environment conducive to both collaborative and solitary study. • Personas • Competitive analysis • Survey • Heuristics • Think aloud walk-through • Reports/presentations & discussions

  5. Think aloud walk-through • “You are expecting an email and have entered the DC library to find a workstation where you can check your email account. Walkthrough your thoughts as you find a computer workstation that suits your needs. The email is quite detailed and you’d like to print it. How would you go about learning how to do it?” • “You are standing at (some location in the DC library), what is visible? What might one miss due to lack of visibility?” Record comments, questions, behaviours, confusion, and necessary explanations that arose during the exercise.

  6. Paper Prototype Layout – Group 2

  7. IC webpage – Services Visible?

  8. What Student Learners Wanted • Group workessential to engineering • more places • bookable online • computers or internet access for laptops • noise abatement from individual study areas • Variety of learning spaces • lounge, 24/7, group, individual • Natural light in more study areas • Main Traffic flow avoids individual study areas • Electronic board advertises Library events • Humanise and enrich the learning process

  9. What does IC mean to students? • central or centralized • search, research, study, gather • co-operate, shared • accessible • interactive • computers, technology, and resources. Missing:Help. Assistance. People. Librarians.

  10. Information Commons - Group 1 Online live status sample screen.Red = occupied

  11. Who? Library Committee+ UW Architect, students (grad, ugrad) Project Architect - Walter Fedy Partnership (local design/build firm; other UW projects) How? Presentation to architects – based on SD348 + Building Program Questions - clarify components; decisions Images; examples; sketches; dimensions etc. Design Development – Next Phase

  12. Conceptual Drawing

  13. IC under construction and in use

  14. IC seen from Library entrance

  15. IC desks and layout up close

  16. Retrofitted study tables Internet and power

  17. Visible Library NOW – see everything that’s going on in Library, open, glass, lights! BEFORE – see nothing, closed, solid walls, dark hard to find entrance & exit

  18. Promoting Collaboration

  19. Promoting Information Literacy

  20. Questions? Anne Fullerton affuller@uwaterloo.ca Davis Library Planning website: www.lib.uwaterloo.ca/staff/infocommons/

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