OFFICE OF THE PUBLIC PROTECTOR

OFFICE OF THE PUBLIC PROTECTOR PRESENTATION TO THE SELECT COMMITTEE ON SECURITY AND CONSTITUTIONAL AFFAIRS 29 MAY 2006

INDEX • INTRODUCING THE OPP • STRUCTURE OF THE OPP • REVIEW OF THE 2004/05 ANNUAL REPORT • PERFORMANCE ON STRATEGIC OBJECTIVES FOR 2005/2006 • STATISTICAL OVERVIEW • BUDGET OVERVIEW • CHALLENGES • NEW ORGANIGRAM • BUDGET ALLOCATION 2006/7 • STRATEGIC OBJECTIVES 2006/7 • COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS • CONCLUSION

INTRODUCING THE OPP • Mandate • Mission • Vision • Values

STRUCTURE OF THE OFFICE OF THE PUBLIC PROTECTOR • National Office • Provincial offices • Gauteng Office was opened in Dec 2004 • Regional offices

BUDGET OVERVIEW – (FIVE YEAR PERIOD)

BUDGET OVERVIEW (CONT) • An amount of R3,2 million which was committed from the 2003/04 financial year was also deferred to the 2004/05 financial year. Therefore, the OPP had a revised budget of R56.1 million for the 2004/05 financial year. • Of the total budget of R56,1 million the OPP was able to spend R54, 004 million which translates to 96% overall spending.

STRATEGIC OBJECTIVES 2004/05 OPP identified 3 Strategic objectives namely: • Efficient and Effective Investigations • Outreach programme/Public Awareness • Improved Administration support

PROGRAMME PERFORMANCE: 2004/05 1. Efficient and Effective Investigations • SDI were developed and implemented • Of the 5 systemic investigations, a report on the Protected Disclosures Act has been submitted to the SA Law Commission to consider review of the Act • 5 Own initiative investigations identified and ongoing

PROGRAMME PERFORMANCE: 2004/05 1. Efficient and Effective Investigations( cont) • Investigative staff were trained to improve investigative skills • Strategy to reduce backlog developed and implemented • All processes and phases of the investigative cycle have been documented • A “Think Tank” committee has been set up to facilitate the speedy issuing of reports

PROGRAMME PERFORMANCE: 2004/05 • Outreach Programme • 43 clinics have been established and are conducted monthly across the country • Enhanced public awareness campaigns and workshops have resulted in a 29% increase in complaints received • Treasury approved additional funds to set up 2 regional offices

PROGRAMME PERFORMANCE: 2004/05 • Improved Administration Support • New performance management system was implemented • Additional polices and procedures were implemented • Web site developed and launched • Key appointments were made to reduce pressure of non core functions on investigative staff • All admin and support staff received training

AUDITOR-GENERAL REPORT • The AG’s report confirms that the OPP is committed to the effective and effective utilisation of public funds • The unauthorised expenditure for the 1999/2000 financial year has been approved by parliament

STATISTICAL OVERVIEW: 1 APRIL 2004 TO 31 MARCH 2005

NOTES TO CASES CARRIED FORWARD • OPP redefined its investigation processes and put more emphasis on identifying systemic deficiencies, root cause of complaints and report writing • Number of high profile and complex cases increased • Staff had to be trained on redefined processesand more time was spent on attending training

BUDGET OVERVIEW OVER MTEF PERIOD

BUDGET ALLOCATION:2005/06

BASELINE ALLOCATION PER PROGRAMME

ECONOMIC CLASSIFICATION

BUDGET VS SPENDING:2005/06 (UNAUDITED)

STRATEGIC OBJECTIVES: 2005/06 • OPP identified four strategic objectives: • Investigations and Reporting • Corporate Services • Communication • Public Awareness and Outreach • The Learning Organisation and Knowledge Management

STRATEGIC OBJECTIVES:2005/06Investigations and Reporting

STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting

STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting • Not Achieved

STRATEGIC OBJECTIVES: 2005/06 (CONT)Corporate Services

STRATEGIC OBJECTIVES: 2005/06 (CONT) Corporate Services

STRATEGIC OBJECTIVES: 2005/06 (CONT

STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology

STATISTICAL OVERVIEW: 1 APRIL 05 TO 31 MARCH 06 • New cases received: 17 281 • Cases finalised: 16 440

CHALLENGES • Disparities in the provisions of municipal services • Lack of co-operation in certain municipalities • Greater workload as a result of the outreach programme • Distances to be travelled by investigative staff for outreach results in time out of office • It is difficult to cost investigations due to the spontaneous nature of complaints • Limited funds and resources to establish additional regional offices

BUDGET ALLOCATIONS FOR 2006/07

STRATEGIC OBJECTIVES 2006/7 • OPP reviewed its five year strategic plan and identified the following four (4) strategic goals: • Investigations and Reporting • Communication Services • Corporate Support Services • Knowledge Management and Information Technology

STRATEGIC OBJECTIVES 2006/7 • Investigations and Reporting (sub programmes • To Conduct Investigations with adherence to SDIs • To identify and conduct Systemic investigations • To conduct own initiative investigations • Development of Investigative techniques and processes and training • To reduce the turnaround time to a maximum of 2 years for finalization of ll cases • To Conduct File Inspections

STRATEGIC OBJECTIVES 2006/7 • Investigations and Reporting (sub programmes • To ensure effective, relevant reporting I n all finalized investigations • To report and monitor on implement able recommended remedial actions to organs of state • Improve on Think Tank Committee Procedures and processes • Improve on Strategic Performance reporting

STRATEGIC OBJECTIVES 2006/7 • Communication Services (sub programmes) • Increase accessibility to OPP services • Increase Public Awareness • Enhance collaboration with stakeholders • Improve communication and routing of information to stakeholders (International / Local) • Improve Media Relations • To develop the branding of OPP • Inculcate Protocol knowledge within OPP

STRATEGIC OBJECTIVES 2006/7 • Corporate Support Services (Sub program) • Human Resources Management and Development • Attraction, Maintenance and retention of high quality staff • To improve and sustain performance management system • Training and development of staff according to needs • Facilitate the design utilization of an EWP and achieve transformation, equity and diversity

STRATEGIC OBJECTIVES 2006/7 Corporate Support Services (Sub program) • Finance and Supply Chain Management • To develop a costing model for investigations • Improve OPP Financial Management and Reporting • Ensure Compliance of OPP with Financial prescripts • Improve Supply Chain Management function

STRATEGIC OBJECTIVES 2006/7 Corporate Support Services (Sub program) • Administration Support • To enable the optimum application and utilization of resources • To promote the effective and efficient functioning of the Registry • To establish and maintain suitable office accommodation

STRATEGIC OBJECTIVES 2006/7 • Corporate Support Services (Sub program) • Security Management • To establish and implement processes for protection of OPP information and assets • To provide secure premises and safe working environment for staff.

STRATEGIC OBJECTIVES 2006/7 • Knowledge Management • Create Knowledge Management Institution of OPP • Establish and Migrate AORC • Implement Exchange Programme • Develop Precedent System • Provide OPP Library Services

STRATEGIC OBJECTIVES 2006/7 • Information and CommunicationTechnology • To implement and enhance Integrated Information management Systems. • Build and enhancing ICT infrastructure that is reliable, secured and interoperable • Improve and implement ICT best practices

COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS • OPP committed to jointly conduct a civil advocacy programme with the HRC and CGE • OPP accommodated a request by CGE to share its office in Kimberly • The OPP is currently involved in a joint investigation with the CGE relating to Maintenance matters

OFFICE OF THE PUBLIC PROTECTOR

OFFICE OF THE PUBLIC PROTECTOR

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