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Plan of the presentation Scoping the issue Examples of services

Learn about knowledge-intensive business services that support innovation and drive economic change. Explore examples, challenges, and the role of public financing in providing high-value innovation support services.

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Plan of the presentation Scoping the issue Examples of services

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  1. Knowledge-intensive services as a business support instrumentElżbietaKsiążek, Poznan Science and Technology Park TAFTIE Expert session “Innovation-oriented ecosystems”September 10, 2014, Gdynia, Poland

  2. Plan of the presentation • Scoping the issue • Examples of services • Challenges for service providers and innovation agencies • Any other information

  3. Scoping the issue • „Knowledge intensive business services - services that rely heavily upon professional knowledge….” • „generate original knowledge, or fuse, "package" or translate knowledge resources from other sources” (I. Miles) • in-depth interaction between supplier and user – mutual learning • Make important sector of economy • Influence innovation of the client • KIS as a business support instrument: • Services that support innovation in a company • Provided with a public mission – aim to change the economy in a desiredway (e.g. companies’ behaviour, structure of the economy) • May be financed (part-financed) from public sources • High addedvalueinnovationsupport services

  4. High added value innovation support services – what are they? • IP advice – IPR strategies, patent landscape, commercialisation path • Technology and market intelligence (e.g. technology watch) • Technology transfer • Innovative ideas generation • Market strategies for innovative products, incl. internationalisation • Innovation management techniques introduction: innovation strategies, knowledge management in companies, design management, project management, benchmarking etc. • Investment readiness

  5. High addedvalueinnovationsupport services in „RIS3 SUPPORT SERVICE ECO-SYSTEM” Source: Christian Saublens, EURADA

  6. Experiences of Poznan Science and Technology Park • Market opportunityanalysis • Patent landscapeanalysis • IPR strategypreparation • Commercialisationpath development • Innovation management audit • Innovationstrategypreparation • Generation of innovativeideas • Keyissues: • Skilled team • Service model and tools development • Poordemandof companies – yes, ifthereissome part-financing

  7. Challenges for service providers • Skilled, knowledgeble HR • Access to expertise • Development and retaining know-how • Development of tools and methods - costly • Difficulties to sell the service - companiesare not keen to ask for the service, but theyare happy oncetheyreceiveit • How to keep the service if public fundingends

  8. Challenges to innovationagencies • Whatcompaniesreallyneed? • Isitenoughthatcompaniesuse the support? • Whois the target group? • Whatresultisexpected? At whatcost? How to followit? • Supply istaken for granted – isitenoughthataccess for SMEsisprovided? • Too manyproviders? • When to stop support? • Innovationsupportpyramid • Source: Christian Saublens, EURADA

  9. Company perspective (?) • Why do I needit? • What do I get from it? • How much I need to invest? • Where do I go (italllooks the same)?

  10. Thankyou for yourattention • ElżbietaKsiążekPoznan Science and Technology Parkul. Rubież 4661-612 Poznań, Polandtel. +48 61 8279 740fax. + 48 61 8279 741e-mail: elzbieta.ksiazek@ppnt.poznan.plhttp://www.ppnt.poznan.pl

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