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Business Technology Group Assignment

Duff Sweepers Ltd faces significant challenges in the global market, primarily serving clients in Europe, the USA, and Japan. With a workforce of 150 in Falkirk and 70 across other regions, the company struggles with outdated sales systems reliant on faxed orders, inadequate e-marketing, slow response to technological changes, and poor stock control. To remain competitive, they must implement modern solutions like a computer-based part ordering system, enhance communication between employees, and address risks in project implementation.

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Business Technology Group Assignment

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  1. Business TechnologyGroup Assignment Duff Sweepers Ltd Group D Donald Mackinnon, Ally O’Neill, Andrew Taylor, Niall Shephard

  2. Current Problems • Clients & Employees Across The Globe (USA, Japan Europe) • 2/3 business from Europe • 1/3 USA & Japan • 150 staff Falkirk • 70 staff across europejapanusa • Current orders are faxed by agents • Information only website • Stock not ordered as and when needed • Awareness of increasing competition • Not making use of e-marketing

  3. Communication between Employees Current Sales System Duff Sweepers Ltd Current Problems Slow to Respond to Technological Change Stock Level Control

  4. Organisational Framework

  5. Technologies To Introduce Manufacturing & Production • Computer Based Part Ordering System Linked with Human Resources

  6. Risks and Concerns • Project Risk • Project Size • Project Structure • Experience with Technology • Implementation • How will it be implemented? • End Users • User-Design Communications Gap • Clarity :- Why is there a change?

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