Rational ClearQuest Michel Izygon - Jim Helm

1. Rational ClearQuestMichel Izygon - Jim Helm

2. Tools: What & Why • Any computer-based tools which attempt to support some aspect(s) of the software life-cycle • Becomes more necessary as projects become more complex • Help team members work together • central repository of artifacts produced • coordinate workers activities • implement process • give visibility to project status • Automate some developers tasks • initially compilers and linkers, then editors, then debuggers, ... • computer better than human for certain tedious tasks

3. Tools Overview • Multiple Categories covering different Workflows • Project Management: ClearQuest, SoDA • Business Modeling: Requisite Pro, Rose • Requirements: Requisite Pro • Analysis and Design: Rose • Implementation: Rose, Purify, Quantify • Testing: Test Factory, PureCoverage, Robot • Configuration Management: ClearCase • Deployment: • Environment: • Iteration:

4. ClearQuest • Tool covering Change Request Management • Used for Project Management and over entire lifecycle • Addresses the single largest cost factor in software development: CHANGE • Help an Organization manage change and track product defects over the entire life cycle • Change Requests on any artifact created during the software development effort. • CR tracked from input to disposition through the different states (submitted, assigned, opened, resolved, verified, postponed)

5. ClearQuest Key Features • Workflow completely customizable • Enable integration with existing source control and testing software • Comprehensive Reporting capability gives entire visibility on project quality status with trends, aging and distribtion plots • Web interface enables easy input of Change Request from remote team members • Workers receive email notification of CRs states • Associate Change Requests with evolving software development artifacts, across multiple products, versions, platforms and releases • Scale up for Large Scale Development effort

6. Three Key Components • ClearQuest • submit, modify, track CR • analyze progress through queries, charts, reports • ClearQuest Designer • for Administrator • customize pocesses • manage database • administer users and users groups • ClearQuest Web • access db through the web • submit CR, run queries

7. What is a Change Request (CR) • Enhancement Request • Defect Report • Documentation Modification • Contains: • title • description field • project/component it applies to • severity • priority • Goes from Submitted to Assigned to Open, Pospone, Approved, Closed,…. • Called a Record in ClearQuest

8. Customization • Forms • add field • characterize Read Only fields • Type of record • software defects, engineering CR,... • Automatically send email to team members • Restrict Actions to specific users groups • Define States and associated actions • Assign users privileges for queries creation

9. Reporting • Set of predefined reports, queries, charts • trend, aging, historical information • defects by assigned engineers • defects by state and severity • Create your own reports • use any property to define report • example: • how fast CRs are resolved • which component has a lot of defects • what defects have been fixed in a release