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Service is the Key

Director Ron Rayburn emphasizes the importance of service in the controls industry. Simplicity control board and York Wireless interface enable remote monitoring and easy setup without subcontracting.

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Service is the Key

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  1. Service is the Key Ron Rayburn – Director System Controls

  2. Controls Philosophy Keep Complexity in Engineering Customers Deserve “Simplicity”™

  3. The HPS, LPS, and FS are Monitored Independently for Each Circuit Stores the Last 5 Alarms in Non-Volatile Memory Alarms Recalled with a Single Button Push even after the power has been Removed and Returned Clear Anti- Short Cycle Delays with a Single Button Push Reduces Nuisance calls by using Three Times You’re Out on all Safeties before a hard Lockout Occurs Factory Wired Smoke Detector Simplicity Control Board

  4. ASCD of 5 minutes as Standard Minimum Run Time of 3 Minutes as Standard Operation down to 0° F as Standard Expensive Heat Pump Thermostat Not Required The Removal of the Y Signal will Reset a Lockout Condition Monitors the Gas Heat Operation Low Voltage Protection for Contactors Simplicity Control Board

  5. Simplicity and Communication • Free Local Networking Using “FREEnet” • “FREEnet” is a Standard Open Protocol using MODBUS • Alarming and Diagnostics available at the Building Managers Computer • Simple Button Push to Commission the Units on the Network

  6. Do not use Compression while in Free Cooling Compressor Lockout under 45° F Adjustable Fan On/Off Delays for Heat and Cooling Alarm Array with Date and Time Stamp Access to Accumulated Compressor Run Time Adjustable Minimum Run Time 26 Character Programmable Name Access to Model and Serial Numbers Simplicity Communication Features

  7. York Wireless Remote Alarming • Plug and Play • Receive Alarms via Email, Cell, Pager, or FAX • Wire it up and walk away

  8. How do We Grow our Business • By Helping our Dealers and Contractors Grow Their Business • Teach them the value of Securing Service Contracts • Teach them how to sell Service Contracts • Provide this information on our internet site • After Dealers and Contractors find out how easy this is to do with Simplicity and York Wireless • They will lock into our Controls Strategy and Start to grow Their Business

  9. Why Most Contractors Don’t Sell Service Contracts • In most cases selling Service Contracts involves understanding Control Networks for remote Alarming • In the Past, Controls were too complex for a Contractor to setup without a Controls Specialist on board • Small Contractors cannot afford a Controls Specialist • Controls Contractors serve this market today

  10. Why Most Contractors Don’t Sell Service Contracts • Today, Dealers and Contractors must Subcontract to a Controls Contractor • This consumes any margin they have in a job • If Controls are Specified, it is not worth involving a Controls Contractor, so they don’t even bid the job • With Simplicity, even Small to Medium sized Contractors can sell and maintain Remote Monitoring Service Contracts

  11. Gateway RTU Controller RTU Controller RTU Controller RTU Controller RTU Controller RTU Controller Software is $2500.00 to $10,000.00 Building Owner’s Cost Typical BAS Network Gateway Requires Programming by a Trained Controls Specialist BACnet Ethernet IP Gateway is $2500.00 Building Owner’s Cost Only 32 Unit Controllers per Gateway before another is Required Remote Modem connection Unit Controller $600.00 Building Owner’s Cost N2

  12. UPG’s Low Cost Open Architecture for Light Commercial and Residential York Wireless Interface Freeware Software FREEnet (MODBUS Protocol) Up to 247 More Units Simple Button push to Commission units Controls Specialist not needed No Cost Controller

  13. Cost and Complexity Comparison Costs do not include a Contractor wiring the Systems or a Temperature Controller

  14. Why would Contractors want to Sell Service Contracts • This will increase their monthly revenue and grow their business • This Secures the Service Work • This Secures the Replacement Business • The Replacement Business is the Largest Growing Market Segment

  15. Why Contractors would buy into our Controls Strategy • All of the other OEMs subscribe to the Large Applied Controls Philosophy • Controls are Complex to Setup, Understand, and Maintain • Our Controls are Simple enough that any Contractor can Understand them and set them up without Subcontracting to a Controls Contractor • Our Controls make it easier to Service the Equipment

  16. How will we Train our Distributors and Contractors • We will provide CD Training • We will provide the Training via the Internet • We will provide Sales Training to the TMs • We will provide our Customers with the Knowledge to Sell and Maintain Service Contracts

  17. The Hardest thing you have to do when using Simplicity and York Wireless is think about how you want to be Notified of Alarms

  18. York “Bringing it all Together” Service Liberties Simplicity& York Wireless

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