TDE NCP Version 6 Product Specifications

1. TDE NCPVersion 6Product Specifications Note : - This document describes feature difference from TDE-NCP version 5. - Specifications are subject to change without notice.

2. One Page Summary of TDE-NCP Version 6 New 24-port SLT card w/ Message Waiting &Caller ID for TDE600Duplicated Numbering- 3 for service- 301 for room 301 CostSavingusing PT CallCenterusing VM Hospitalityusing VM& DECT D MSW MSWCaller ID DECT KX-TVM KX-T7716 using PBX, VM, KX-T7716 and DECT OtherImprove Caller number/name display before listen-in or before call pickup Automatic logout forlast agentOverflow to VMimmediately if all logout *1 *2 TelephoneCompany KX-TVM TelephoneCompany Application Caller DT/NT DECT Customer *1 for boss to check unnecessary call.*2 for colleague to answer important call only. Other call to VM KX-TVM using PBX, VM and Highlighted Application using PBX, VM, KX-DT/NT and DECT ARS CO access order for tenant based CO access order. 48 ARS carrierIt was 10 for TDE100-200/NCP.Already been 48 for TDE600.Intercept to VM improveH.323 improveSIP trunk improve

3. Feature List

4. １. Overflow when All Logout Agent Idle ? All Log-out ? CallCenter When all member logs out, overflow feature can workimmediately so that KX-TVM can answer immediately.“Our office closes today. Our office opens from 8AM… If you want to leave voice message..” KX-TVM Application Version 6Improvement Destination is sameas Queuing busy. Day : Other staff Lunch : Cellular phone Break : Other staff Night : VM PBX – OGM for ICD Group 1 / without memberHello this is Panasonic Bank. This call isrecorded in order to improve our service. Customer Overflow after above message ICD Group 2w/ Queuing tablew/ member Yes No KX-TVM Yes Version 5 Improvement No Caller leaves message. PBX – OGM for ICD Group 2Currently all agents are on the phone. Please wait for the moment. Or dial 1 to leave voice message. KX-TVM One agent becomes idle. 100 callers can wait. Talking is recorded automatically. PBX - BGM for ICD GroupWe are offering good interest rate now… KX-TVM Call center feature is improved by version 6 as well asversion 5 in order to provide solution with PanasonicKX-TVM and highlighted application.

5. １. Overflow when All Logout CallCenter <Programming>- System option is required to overflow immediately. KX-TVM Application Parameter : Overflow immediately when All Logout Value : “Disable” / “Enable (Queuing Busy Destination)” Default : “Enable (Queuing Busy Destination)” Destination is sameas Queuing busy. Day : Other staff Lunch : Cellular phone Break : Other staff Night : VM

6. ２. Automatic Log-out for Last agent CallCenter Last logout works for automatic logout as well as manuallogout. Even when last agent forgets log-out operation andgo home, automatic log-out works.<Programming>- Last log-out has to be enabled. - Automatic log-out has to be enabled. (3 times for example) *) 1 time is recommended because the agent must be absent and cannot answer next incoming call again.) - Extension no answer timer has to be programmed. (20 s for example) KX-TVM Application For example,1. Ext 101 is last log-in.2. ICD calls comes to Ext 101.3. No answer for 20s but call is kept on Ext 101 because no other log-in member.4. No answer for more 20s + 20s. (Total 60s) => Automatic logout because 3 times time-out.Or 4. 1st call is lost after 20s. 2nd call rings for 40s.=> Automatic log-out because 3 times time-out. - System reserved bit can disable this improvement. Default is enabled. Disable = Same as version 5 or before (Automatic log-out works when call is moved to other extension for programmed times.)

7. ３. DSS Key for Boss Productivity PT user such as Boss can confirm caller information ofcall for employee using DSS key before Listen-in or Override. DECT KX-DT/NT TelephoneCompany COS (Busy override or call monitor) : Enable for Ext 102 Mike Smith0123456789101 : Busy Mike Smith0123456789Urgent Only 201 : Tom101 : Busy or or KX-TVM Mike Smith01-2345-6789(Customer) Version 6 Improvement or COS (Busy override or call monitor) : Disable for Ext 102 Ext101:Susan(Talking) Ext102(Boss) 101 : Busy Urgent Only 101 : Busy or or <Operation of Ext 102>(1) Press DSS key for 101 during Ext 101 is talking. > Ext 102 calls Ext 101, hears busy tone and LCD is as above.(2) Operation during busy tone is same as TDE/NCP version 5 or before.Busy override / Listen-in (Call Monitor) / BSS / Call Back / MSW…. When COS is disabled, LCD is same as version 5. <Condition>- This feature works even when DSS key is pressed during talking for transfer.- When extension 101 makes a outgoing call, name is NOT displayed. Only number is displayed.- This feature does not work for conference call including 2-way recording using TVM.- This feature does not work for network extension.

8. ４. DSS key for Colleague Productivity PT user such as colleague can confirm caller information ofcall for other extension using DSS key before Call Pick-up. DECT KX-DT/NT TelephoneCompany COS (Call Pick-up by DSS) : Enable for Ext 102 Mike Smith0123456789101 : Busy Mike Smith0123456789Gone Home 201 : Tom101 : Busy or or KX-TVM Mike Smith01-2345-6789(Customer) Version 6 Improvement or COS (Busy override or call monitor) : Disable for Ext 102 Ext101:Susan(Ringing) Ext102(Colleague) 101 : Busy Gone Home 101 : Busy or or <Operation of Ext 102>(1) Press DSS key for 101 during Ext 101 has incoming call. > Ext 102 calls Ext 101, hears busy tone and LCD is as above.(2) Press DSS key again during busy tone to pick up the call.> Call to Ext 101 is picked up. - COS (Call Pick-up by DSS) has to be enabled. When COS is disabled, LCD is same as version 5. Version 6 Improvement Do not press DSS key againif not important call.VM will answer byFwd or Intercept. KX-TVM - Other operations such as call back busy are also available at step 2.

9. ４. DSS key for Colleague Productivity <Programming>- System option is required to display caller information before call pick-up. DECT KX-DT/NT Parameter : Caller information display before call pickup Value : “Disable” / “Enable” Default : “Disable”

10. ５. Hotel Numbering Plan Hospitality Duplicated extension numbering for hotel is provided by system reserved bit. All by Panasonic InGuest room <Room No. = Extension No.>Dial 101 + Time Out to call Ext 101Dial 1011 to call Ext 1011 Solution using version 5 or before is Ext 7101 for room 101 and Ext 1101 for room 1011 for example.<One digit call>Dial 3 + Time Out to call extension 3 for room service.Dial 301 to call extension 301 for room 301. for Employee 5s is recommended.

11. ６. Message & Caller ID SLT Card for TDE600 Hospitality KX-TDE600 supports KX-TDA6179(24-port SLT card with Message waiting and Caller ID). SLT card configuration forTDE600 with Power-L is as follows. MSW MSWCaller ID KX-TVM KX-T7716 DECT <Conditions>- Power-L is required for new KX-TDA6179. (Same as KX-TDA6178)- MEC card is NOT required for new KX-TDA6179. (Same as KX-TDA6178)- 4 PFT (Power Failure Transfer) ports are supported. (Same as TDA6178)- TDA and TDE100-200 do NOT support new KX-TDA6179. (Same as TDA6178) - KX-TDE600 does not support KX-TDA1178/1176 card.- Message waiting specification is same as KX-TDA1178/1176 card.- Caller ID specification is same as KX-TDA1178/1176 card.

12. 7. Trunk Group Access Order OtherImprove Trunk group access order can be programmed for ARS carrier. Current parameter is kept as 5th and later priority. New parameter is added.- Max.4 priority.- Default is None. <Programming Example>- TRG7 for Priority 1- TRG3 for Priority 2- None for Priority 3 and 4- TRG1-4 on current parameter Result of priority is as follows. TRG7 > TRG3 > TRG4 > TRG2 > TRG1 This order is same as TDE-NCP version 5.

13. 7. Trunk Group Access Order for Tenant OtherImprove <User’s Request>When incoming call from TRG1 is for tenant A, and incoming call from TRG2 is for tenant B, tenant A uses TRG1 for outgoing call also and Tenant B uses for TRG2 for outgoing call also.But TRG2 should be allowed for Tenant A as 2nd priority of outgoing call,when all CO in TRG1 are occupied. And TRG1 should be allowed for Tenant B as 2nd priority of outgoing call,when all CO in TRG2 are occupied. Usually TRG1 Occupied TRG2 Occupied TRG 2 TRG 1 TRG 2 TRG 2 TRG 1 TRG 1 Tenant A Tenant B Tenant B Tenant A

14. 7. Trunk Group Access Order for Tenant OtherImprove <Programming Solution – Step 1> using version 5 improvementARS carrier 1 is selected for tenant 1 (A) and ARS carrier 2 is selected for tenant 2 (B).

15. 7. Trunk Group Access Order for Tenant OtherImprove <Programming Solution – Step 2> using version 6 improvementTRG1 and TRG2 are selected for ARS carrier 1. (TRG1 has priority.)TRG2 and TRG1 are selected for ARS carrier 2. (TRG 2 has priority.) Usually TRG1 Occupied TRG2 Occupied TRG 2 TRG 1 TRG 2 TRG 2 TRG 1 TRG 1 Tenant A Tenant B Tenant B Tenant A

16. 8. ARS Carrier Increase OtherImprove ARS carrier is increased.

17. 9. Intercept to VM OtherImprove Intercept to VM is improved. TelephoneCompany <Setting and Operation>(1) Incoming call is answered by VM.(2) The call is transferred to extension.(3) Extension has already set intercept to VM (mailbox). (1) (2) Caller (3) KX-TVM Ext 101 : MikeDot Not Disturb Ext 102 <Specification>When extension sets DND intercept does not work, if PBX and VM is connected by one port (2-ch). This is improved by version 6.

18. 10 & 11. Improvement for SIP / H.323 Tech Prefix: #5, #6, #7 Tech Prefix: #1, #2, #3 Gatekeeper Gatekeeper Zone-A（Prefix：221） Zone-C（Prefix：241） Tech Prefix: #3 Tech Prefix: #5 Tech Prefix: #2 Tech Prefix: #1 Zone-B（Prefix：231） PSTN #7+241-477-2110 Tech Prefix: #6 Tech Prefix: #5 OtherImprove 10) SIP trunk is improved for type approval of SIP provider in Chile.11) H.323 is improved to connect with PBX made by other maker using Cisco gatekeeper.

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