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INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

INTRODUCTION TO ORGANIZATIONAL BEHAVIOR. WHAT IS ORGANIZATIONAL BEHAVIOR. The multi-disciplinary study of people, groups, and their behavior and interactions in organizations. Why? . What influences behavior?. SCIENTIFIC MANAGEMENT. Goal? Soldiering

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INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

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  1. INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

  2. WHAT IS ORGANIZATIONAL BEHAVIOR • The multi-disciplinary study of people, groups, and their behavior and interactions in organizations. • Why? • . • What influences behavior?

  3. SCIENTIFIC MANAGEMENT • Goal? • Soldiering • People are rational, economic beings that will act on their own interests. • Four steps • Break the job down • Scientifically select and train • Repetition • Supervise employees • Monitor employees • Piecework • Plan the work

  4. SCIENTIFIC MANAGEMENT:EVALUATION • Limitations • Contributions? • Specific practices? • Jobs/Industries?

  5. Human Relations Movement:The Hawthorne Studies ILLUMINATION STUDY WIRING ROOM STUDY • Tested the impact of lighting on productivity • Uncovered the “Hawthorne Effect” • Workers produced more because managers paid attention to them. • Shifted management focus from purely economic to humanistic • Tested the influence of individual and group behavior • Workers’ output influenced by: • Group norms • Social pressures • Informal organization • Impetus for field of organizational behavior

  6. HUMAN RELATIONS ASSUMPTIONS • Individual attitudes and behaviors are important • Organizations are social systems • Our behavior is shaped by the social context • Informal work group may have a stronger impact on behavior than management actions and economic rewards • Jobs should enable people to develop and grow • Basic Principle • Job satisfaction = Productivity

  7. McCGREGOR’S THEORY THEORY Y THEORY X • Lazy • Dislike work • Avoid responsibility • Must be tightly controlled • Motivated • Able • Need freedom to fulfill potential

  8. HUMAN RELATIONS:EVALUATION • Limitations? • Contributions?

  9. MODERN THEORIES • Contingency Perspective • Systems Perspective • Interrelated elements functioning as a whole • Organizations are open systems

  10. Interpersonal Influence and Group Behavior Organizational System/Structure The Individual THE ORGANIZATION’S ENVIRONMENT • Group behavior and work teams • Intergroup conflict and negotiations • Organizational power and politics • Communication • Motivation • Skills & Abilities • Perception • Personality • Attitudes • Values • Leadership • Communications • Decision making • Reward System • Job Design INDIVIDUAL BEHAVIOR IN THE ORGANIZATION

  11. Environmental Forces

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