Revolutionising the Work Experience Geoff Hall
The Evolution of Infrastructure Today Tomorrow Intelligent Networks with Mobility, Applications, Context Transport Networks, Signaling • Costly • Slow evolution • Low value • Separate • Efficient • Adaptable • User value • Converged
The Evolution of Large Organisations Today Tomorrow Ethernet, LANS, TDM, VoIP Wireless Mobility, Unified Comms, SOA • Insular • Separated services • Complex • Product centric • Federated • Integrated services • Bus. optimized • Solutions-based
The Evolution of Applications Today Tomorrow Monolithic Software SOA, Web Services Tools of Communications Sources of Information • Network oblivious • Homogeneous • Long cycles • Few options • Network aware • Personalized • Rapid creation • Infinite options
Unified Communications Collaborative Workspaces and Portals Conferencing Messaging Voice IM/Presence What is Unified Communications Unified Communications offers a single user interface to enterprise communications and aims to simplify communications for workers faced with voice, voice mail, e-mail, instant messaging, and collaboration applications.
Converged Govt Office Solutions Customer Prem Hybrid Hosted Carrier Hosted Service Provider Customer Premises Client Microsoft Communicator Client Microsoft Communicator Client Microsoft Communicator Call Server + OCS 2007 Remote Call Control OC Soft phone Call Server + OCS 2007 Remote Call Control OC Soft Phone Call Server + HMC4.0/EVS2.0 Remote Call Control OC Soft Phone
Converged Govt Office Integration Model Solution Availability CS2000 Integrated using SIP/SIP-CTI-TR87 from ISN10 AS5200 Planning integration using SIP/SIP-CTI-TR87 2008 SS7/PRI SIP PSTN Nortel CS Voice MS HMC/ OCS Rich VoIP Feature Set Multi-device Always-on clients Rich feature set Familiar UI Hybrid networks Multi-tenant Carrier grade Communicator control of phones Stand-alone Soft Client voice On / Off-hook status (presence) Smart tags MS collaboration/directory services ATA/IAD analog lines Business phones & SIP Phones
Fully Integrated Nortel / Microsoft UC Federated IM & Presence Telephony Presence Audio/Video/Data Click to Call MS App Integration Nortel Featured Telephony CSF Provisioning Hosted & Carrier Class
Outlook Word Excel SharePoint Unified User Experience
Carbon Footprint? • Less Travel • Less Power • Less Waste
Imagine . . . . • 5 Star citizen service • Zero missed messages between departments • Single point of registration • Easy feedback into Civil Servants and Politicians • Personalisation for a population of 60 million • . . . . . .