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December Monthly Theme Fitness Equipment Week Three – Treadmills. December 2011. Treadmills. Assembly Guides available for all models. Videos available for AFG, Sole & NordicTrack 34588 Following is a list of NEW Treadmill models for 2011-2012.
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December Monthly Theme Fitness EquipmentWeek Three – Treadmills December 2011
Treadmills • Assembly Guides available for all models. • Videos available for AFG, Sole & NordicTrack 34588 • Following is a list of NEW Treadmill models for 2011-2012 • Review Fitness Product Matrix for complete list of treadmills currently available • Delivery Teams should expect to deliver and assemble all treadmills even if not • listed on the matrix.
Treadmills • It’s recommended that Delivery Teams with “Smart Phones” save the following video links to their phones: • AFG Treadmills – http://www.youtube.com/watch?v=o3ZmblCU4JI&feature=youtu.be • Sole Treadmills – http://www.servicedocuments.com/ • NordicTrack Teadmills • http://www.youtube.com/user/IconCustomerCare?feature=mhee#p/a/u/0/TV4_L5k1-JY • http://www.youtube.com/user/IconCustomerCare?feature=mhee#p/a/u/1/Mfs0joGOINg • http://www.youtube.com/user/IconCustomerCare?feature=mhee#p/a/u/2/DkBcqmqaKJI
Items of Focus • Items with High Return Rates since October • 1 out of every 15 Nordictrack T900 Treadmills (item 24989) are returned – this is one of our most delivered treadmill items. • 1 out of every 15 Treadmills are returned on several other models within our top 10 of items delivered • Sole F63Treadmill (Item 21034) • Nordictrack C1500 Item (24992) • Sole F80 Treadmill Item (21005) • Primary Reason Code for returns are Mechanical • CCN is your primary resource to help prevent returns
Browser Treadmills- Start Up Issues • The following items contain a Wi-FI enabled Android Internet Browser in the treadmills console. • 34588 Nordictrack C1750 • 24917 Nordictrack C2150 • 24919 Nordictrack X9 Incline Trainer • Start Up Issues • These treadmills take up to 90 seconds to initialize when the product is plugged in. The time delay is due to the time it takes for the browser to initialize. Newer shipments of this product will include a hang tag that informs the customer information.
Calibrating NordicTrack X9i Incline Trainer (Item 24919) without Wi-Fi • If the incline will not adjust when initially powered on and the 40% incline button is pressed then the unit will likely only need to be recalibrated. Performing a WiFi software update is one way of initiating an incline calibration but is by no means the most efficient way. The owner’s manual directs the user, in the trouble shooting instructions, that if “The incline system of the incline trainer does not change correctly” then “Calibrate the incline system” (see step 4on page 24). This machine is no different than any other unit with an incline motor in this regard. • The instructions to quickly calibrate the incline on this unit are copied below: • Select the settings main menu. • Select the maintenance mode. • Calibrate the incline system of the incline trainer. • Touch the Calibrate Incline button. Then, touch the Begin button to calibrate the incline system. The incline trainer will automatically rise to the maximum incline level, lower to the minimum incline level, and then return to the starting position. This will calibrate the incline system. Press the Cancel button to return to the maintenance mode. When the incline system is calibrated, touch the Finish button. • We have found the machine operates extremely well on the factory installed software. Most of the updates available via WiFi enhance features only available while connected online and are not required to accomplish the assembly of the trainer.