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Change Coalition

Change Coalition. 2 nd & 3 rd Quarter Update October 2, 2006. Change Coalition Members. Chris Bedore, OMA Sheila Hudiburgh-Goff, TRI Gary Hesman, TRI Bill Mooney, TRI Alex Milunovich, OMA Shane Mullen, OMA Shawn Mullen, DSM Philo Ostrum, DSM Tim Peterson, OMA Brad Reiber, HST

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Change Coalition

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  1. Change Coalition 2nd & 3rd Quarter Update October 2, 2006

  2. Change Coalition Members Chris Bedore, OMA Sheila Hudiburgh-Goff, TRI Gary Hesman, TRI Bill Mooney, TRI Alex Milunovich, OMA Shane Mullen, OMA Shawn Mullen, DSM Philo Ostrum, DSM Tim Peterson, OMA Brad Reiber, HST Kevin Turner, HST

  3. Significant Change • Continued GM% improvement in Q2&3 sales:

  4. How are we doing?

  5. How are we doing?

  6. How are we doing?

  7. How are we doing?

  8. Projections for Sept & Oct

  9. Significant Changes Since May • TRI-Cities Branch • IAMS Aurora fire alarm project & relationship • MLMH upgrade project • Continuing direct sales promotion • Designation as GE Security Strategic Partner • OMA Branch • Speedway Motors CCTV account • Eaton’s data cabling account • Vision Systems (VESDA) distributorship • Cox Communications regional potential

  10. Significant Changes Since May • DSM Branch • Hotel Ft. DSM project award • Roquette America security upgrade potential • Marioff Hi-Fog distributorship • Water-mist system • Applications in machinery spaces & historical bldgs. • Installation skill-set much like electrical tubing rather than black pipe.

  11. On-going Marketing Efforts • Trade Show participation • Nebraska Assisted Living Conference • Iowa Society of Healthcare Engineers • Nebraska Hospital Association • Targeted Mailings • Legal firms with server rooms • MAPPS Program • Warm calls (existing customers) • Cold calls

  12. Change Coalition Activities • Met twice monthly – now monthly beginning in October • Finalized Vision Statement and individually presented to each office • Developed on-line and postcard customer survey forms – key standard measurements • SurveyMonkey.com • Random survey calls

  13. Customer Survey Postcard

  14. SurveyMonkey.com

  15. Recent Staff Additions • Tri-Cities Branch • Chris Hawthorne • OMA Branch • Chad Riddle • Steven Bertram • DSM Branch • Cody Moravec • Chad Hornbuckle • David Meiners • Shari Mullen

  16. Committed to Professionalism -----Original Message-----From: Matt Goff [mailto:matt.goff@protexcentral.net]Sent: Wednesday, September 20, 2006 8:31 AMTo: Mark AdamsSubject: retirementMark,Good luck in your future endeavors.  I appreciate all the hard workyou've done to improve the fire safety of not only West Des Moines, butthe entire state.  You will be missed.Thanks also for the encouragement and support of my NICET certificationefforts.  I appreciate you being my Recommender and helping me get LevelIII in Special Hazards.Best Regards,Matt GoffProtex Central, Inc.

  17. Committed to Professionalism Mark Adams  to Matt, me More options   Sep 20 Thanks Matt and Shawn and I appreciate the professionalism you andProtex Central have shown us here at the West Des Moines FireDepartment. It is people like you that we put our trust into protectingthe lives of people through the hands of your technicians and the mindsof your engineers. You are the unsung heroes so accept this last tip ofthe fire helmet from me!Sincerely,Mark

  18. Next Change Coalition UpdateDecember 2006

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