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collegiateproject/sbctc

collegiateproject/sbctc

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collegiateproject/sbctc

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  1. www.collegiateproject.com/sbctc Resource Link

  2. TEAM PROBLEM SOLVING& DECISION MAKING Facilitation Skills for the Project Leader

  3. Starter Exercise Round Table What’s your experience with meetings? • Good examples • Not so good examples

  4. AFTERNOON AGENDA • The Meeting • Agenda Templates • Form Your Teams • Assign Meeting Roles • Brainstorming Rules • Vote Ranking Methods • Four Step Meeting Drill • Team Problem Solving • Prep for D/M • Team Decision Making

  5. TYPES OF MEETINGS Informal (huddles) Information & Coordination Meetings Problem Solving Meetings Decision Making Meetings Creative Work Sessions Combination Meetings

  6. Information Sharing Meetings Present the information State expectations for how the information is to be used Ask for feedback and questions Summarize the key points Get commitment and set follow-up

  7. Information- Status Update Meetings • Team members report in agreed upon order • Brief Q&A follows each report • Action steps documented, if applicable • More involved discussion is referred to Parking Lot, Issues Bin (Log) or taken offline • Other information discussed, if any • Meeting Summary • Priorities communicated for next period • Commitment and Follow Up

  8. Problem Solving Meeting Agree on Problem Statement Conduct a Cause Analysis Determine Appropriate Solutions Set up Measurements Assign Responsibilities Agree on Follow up

  9. Decision Making Meeting Agree on Decision Statement Determine Alternative Courses of Action Analyze decision alternatives Use a process for making an objective group decision Set up Measurements Assign Responsibilities Agree on Follow Up

  10. FORM YOUR TEAM Form your team Greet your teammates Choose a team name Assign team meeting roles & Read your job descriptions (Page 7)

  11. Meeting Roles • Meeting leader • Timekeeper • Meeting Coach • Recorder • Gatekeeper • Notekeeper (Scribe) • Ground Rules Judge • Parking Lot Attendant • Goalkeeper

  12. What about Meetings?

  13. The meeting is a work station

  14. A work station consists of space and people who occupy space

  15. People in the work space meet to produce a work product

  16. Work products require effective work processes

  17. People should be trained in effective work processes

  18. People therefore need meeting skills training

  19. BRAINSTORMING RULES

  20. If you’re brainstorming and someone gives an idea, write down exactly what the team member said…do not interpret it or put it in your own words

  21. Do not argue, debate, or disagree with theperson suggesting the idea…there’s a time to listen and there’s a time to talk!

  22. During the brainstorming session, always put the ideas on the chart, board, or projection screen.…even if you don’t think it’s a good idea

  23. When you’re trying to generate some ideas, don’t discuss them until after everyone has had a chance to list his/her ideas…then discuss them

  24. If you’re leading a brainstorming session, you’re not supposed to make a comment every time someone says something…wait for your turn

  25. 3-2-1 Vote Ranking • Each member writes down 1st, 2nd, and 3rdchoices • Scores are posted in round robin order • Score scheme: • 1stChoice = 3 Points • 2ndChoice = 2 Points • 3rdChoice = 1 Point • Scores are tabulated; • Discussion follows, leading to consensus.

  26. 10-4 Technique Rule 1: Each member gets 10 points Rule 2: You can’t spend more than 4 points per choice Rule 3: You can’t have more than 4 choices Collect scores by round robin Tabulate scores Discussion follows; leading to consensus

  27. Alabama 5-3-1 • Each member votes on every item on the list • Members are restricted in their scoring and have to vote a 5, 3, or 1 on each item. (No other numbers) where: • 5 = high preference, • 3 = medium preference, and • 1 = low or no preference. • Discuss how close the team is (or is not) to a consensus

  28. FOUR STEP MEETING DRILL

  29. Team Problem Solving Consider symptoms / observations Decide upon most likely problem (3-2-1) Decide upon most like causes (10/4) Decide upon actions steps (5-3-1)

  30. Decision Making Preparation • Clarify Decision to be made (Pages 23-24) • Breakout • PIN Chart (Page 25) • Demonstration • Factor Rating Table (Pages 26-27) • Individual Exercise • Measurement Planning Table (Page 28)

  31. PIN Chart

  32. Factor Rating Decision Table

  33. FACTOR RATING: CRITERIA

  34. Factor Rating: Forced Rating

  35. TEAM DECISION MAKING • Clarify decision to be made • Determine the alternative courses of action • Use Meeting Drill with Vote Ranking • Conduct a PIN Analysis on Alternatives • Make the right decision • Use the Factor Rating Table, (or use the Meeting Drill with Vote Ranking) • Evaluate decision • Team discussion