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Service Blueprint
DESCRIPTION
Service Blueprint. Name of Client . Name of Project. Physical Evidence. Type in or insert picture. Customer Actions. Type in or insert p icture. Line of Interaction. Onstage Visible Employee Actions. Line of Visibility. Backstage Invisible Employee Actions.
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Service Blueprint
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Presentation Transcript
Service Blueprint Name of Client Name of Project PhysicalEvidence Type in orinsertpicture CustomerActions Type in orinsertpicture Line of Interaction Onstage Visible Employee Actions Line of Visibility Backstage Invisible Employee Actions Line of Internal Interaction Support Processes
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