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IRT Data Center Who we are, Core Services, and Initiatives

IRT Data Center Who we are, Core Services, and Initiatives. Hans Jacobsen August 2011. Our customers are in three groups: Dean’s Office - administration of the School of Medicine

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IRT Data Center Who we are, Core Services, and Initiatives

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  1. IRT Data CenterWho we are,Core Services, and Initiatives Hans Jacobsen August 2011

  2. Our customers are in three groups: Dean’s Office - administration of the School of Medicine Stanford Hospital and Clinics – public websites, data feeds and databases (IRT CCI meets researcher data needs instead of SHC directly, DCS runs the systems and databases) non-Dean’s Office customers in the School of Medicine (38 customers currently) Researchers – some compute clusters, some multi-use systems, some application and web servers Departments (for file servers, mostly) Our services are not granular, not a la carte: Hosted – customer managed, fairly hands off for us -- just security, networking, and firewall Managed – we manage, meaning we use our whole toolset to manage – all or nothing We also offer database administration (Oracle, MS Sql Svr, mysql) Who uses IRT Data Center and for what?

  3. 10 people: 5 systems administrators – cross trained on storage, systems, and some DBA work: Fletcher Cocquyt – Principal/Lead Teresia Gichimu Spencer Chinn Chuck Plock TBD 3 data center technicians - facilities management, system racking, and OS installation: Erika Amaya Marlon Tarape TBD 1 DBA Vicky Zhou 1 Project Manager/Operations Manager/Customer Manager Bea Kolodziej Who Is IRT Data Center?

  4. Facilities Management – 4 server rooms + DR: Secured with card-keyed locks, escorted-only access, remote video monitoring/recording Some space with e-power, some not. Legacy rack-based UPS systems in existing rooms. Monitoring and alerting for the environment - temperature, humidity, moisture on the floor, and open doors Keeping as efficient as possible with no raised floors, hot/cold aisles, and blanking panels We have 67 racks and room for about 14 more Systems management: Systems administration, application administration, database administration Operating Systems: Windows, RedHat and CentOS Linux, Solaris, Vmware ESXi Databases: Oracle, MS Sql Svr, Mysql Enterprise management of systems: Tripwire, Sophos, Puppet, AD, Zabbix, Cacti, InMon, Splunk, Avocent dsview3 (remote console and power management), Legato+LTO4+Iron Mountain (encrypted tape backups sent off-site weekly), 2-factor authentication for remote administrative access, CMDB for tracking systems and vendor contracts, DFM for Netapp management, vCenter for vmware infrastructure management Altor security for ESX. What Do We Do?

  5. IRT has separation of duties – Data Center does not configure our switches, and does not configure our firewall/routers. We are not interested in replicating services run by ITS. We depend on service offerings, technical expertise, and technology from ITS. We depend on: Netdb, DNS, Kerberos, LDAP, AD (our servers managed by ITS), Webauth, Workgroup Manager, internet connectivity, alerts of service outages IRT is migrating windows file shares to IGFS. We have had to run our own DNS service to meet the business continuity needs of the School of Medicine and SHC. We depend heavily on ITS’ Active Directory expertise We are working with Phil Reese to help get School of Medicine research systems able to move into SRCF when it becomes available. What Don’t We Do?

  6. Infrastructure Renewal: VMWare ESX hosts upgraded to 10Gb networking Netapp infrastructure upgraded including 10Gb networking 10Gb networking in one of two non-IRT customer rooms We now run many production Oracle databases virtualized. All other IRT production servers are virtualized. We use and will make more use of ITS’ IGFS We are using our virtual desktop cluster for some public computing at Lane. We have experimented with high-performance database technologies – large RAM and flash storage. We are not yet satisfied and will be making further attempts next year. We are using Packiti for Linux patch monitoring. What has changed since December 2009:

  7. LKSC server room: In use for more than 1 year, but not fully utilized as additional testing of power redundancy capabilities is needed and scheduled for August Applications in DR: Currently we run only static web sites with minimal application capabilities. We plan to add services Lane – webconnex app, Lane’s proxy, and SFX services Confluence/medwiki – our operational documentation has been migrated to this system We are adding entire-room 3-phase power monitoring for our server rooms with hosted racks. We are implementing MS SCCM for managing and monitoring our patching of windows servers. Key projects underway:

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