1 / 13

Change and Leadership in a business environment

Change and Leadership in a business environment. Jeff Chernoff Insurance and Trust jmc@iat.bz 813-933-7333. What do all of these words have in common. Penicillin Napster Amazon Uber. Each of these words led to a change. Penicillin changed Medicine Napster changed the Music Industry

mcleveland
Télécharger la présentation

Change and Leadership in a business environment

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Change and Leadership in a business environment Jeff Chernoff Insurance and Trust jmc@iat.bz 813-933-7333

  2. What do all of these words have in common • Penicillin • Napster • Amazon • Uber

  3. Each of these words led to a change • Penicillin changed Medicine • Napster changed the Music Industry • Amazon changed the way people purchase • Uber changed the way people travel

  4. Agenda • Who am I • Emerging Leaders • Change in Business • Q & A

  5. Who am I • Worked in Higher Education • 2009 • 2010 Started in family business

  6. Emerging Leaders of Tampa Bay • Program is for young professionals age 21 - 35 • A leadership organization affiliated with the Greater Tampa Chamber of Commerce • Hub for Business/Professional Development • Diversity and Inclusion/Community Outreach • Catalyst/Public Policy

  7. Change in Business • 4 generations in business today • Businesses and Consumers want access faster • Industries who refuse to change are subject to the “Napster Effect.”

  8. Change Specific to Insurance • Average age business owner is 52 • Automated vehicles impact on auto insurance and owning of vehicles • Life Insurance – living longer/technological advances in underwriting • Personal Injury through Social Media • It’s about the experience

  9. Communicating with Stakeholders • Communicating based on generation (e.g. in person, phone call, e-mail, text, emoji) • Customer Service defined by each individual • Inter-generational conflicts • Benefits – 401K vs working from home

  10. Review • Who am I • Emerging Leaders of Tampa • Change in Business • Communicating with Stakeholders

  11. What did you want to hear, but have not yet?

  12. What was most impactful, and what will you do differently?

  13. Change and Leadership in a business environment Jeff Chernoff Insurance and Trust jmc@iat.bz 813-933-7333

More Related