SITE HUMAN PERFORMANCE EVENT-FREE DAY RESET CRITERIA

1. SITE HUMAN PERFORMANCE EVENT-FREE DAY RESET CRITERIA Tom Kriesel INPO

2. Historical Review • INPO 08-004, Human Performance Key Performance Indicators • June 2008 • Industry Developed • Established significance criteria (consequence based) for HU Events • Event Rate Performance Indicator • Event Rate = # of events (over last 18 mons.) x 10,000 Total person hrs. worked over last 18 mons.

3. Historical Review • First Quarter 2009, plants started reporting data in Consolidated Data Entry (CDE) system • Monthly number of “Human Performance Errors” • Quartile ratings calculated by INPO based on monthly and quarterly data • Industry data found under “Additional INPO Indicator Results” on Plant Information Center homepage

4. Human Performance Event Performance Indicators

5. Human Performance Event Performance Indicators

6. Human Performance Event Performance Indicators

7. Challenges with reported data in 2009 • Some stations reporting “errors” not meeting significance criteria in INPO 08-004 and CDE Data Element Manual, INPO 04-004 • Not being detected and corrected by HU leads • Action needed by HU leads • Know who is updating CDE for your site • Ensure they are using correct site indicator for input data • Validate correct data entered

8. Challenges with reported data in 2009 • Again – only report data meeting the significance criteria for a station event (site clock reset) as defined in 08-004 • Why not change indicator title to “event” instead of “error” • “Event” term already used by INPO for analysis of industry submitted operation experience reports • Still being evaluated by analysis group at INPO

9. Human Performance Event Performance Indicators • There is other “Human Performance Events” data in the Plant Information Center (PIC) • Not the same as the new 08-004 indicator • Stations report number quarterly • Determined by INPO Analysis Group review of submitted Operation Experience reports • INPO Analysis Group tags Human Performance as applicable during analysis of submitted Operation Experience reports

10. What’s next? • 18 months of industry data will be available end of second quarter 2010; then • Calculation will start using rolling 18 months (aligned with 08-004) • Indicator will move into Plant Information Center (PIC) • Targeted for implementation after 2010 second quarter • Quartile values calculated using 18 month rolling data

11. What’s next? • Industry team worked hard to establish station event criteria in 08-004, but based on roll-out experience it is time to revisit the criteria.

12. SITE HUMAN PERFORMANCE EVENT-FREE DAY RESET CRITERIA Definition of a Site Human Performance Event-Free Day (EFD) Reset – When an event, as described in the table below, occurs as a result of either of the following: • an initiating action (error) by an individual or group of individuals (Re) (event resulting from an active error) • an initiating action (not an error) by an individual or group of individuals during an activity conducted as planned (Md) (event resulting from a flawed defense or latent organizational weakness created within the last 18 months)