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Market Metrics Working Group

Market Metrics Working Group. RMS Update: June 13, 2007. May 31 MMWG Meeting. DRAFT Performance Measures Rulemaking – APPROVAL STILL PENDING Measure A-1: Customers Served by REPs AREP references removed Measure A-2: Number of Active REPs Unchanged

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Market Metrics Working Group

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  1. Market Metrics Working Group RMS Update: June 13, 2007

  2. May 31 MMWG Meeting • DRAFT Performance Measures Rulemaking – APPROVAL STILL PENDING • Measure A-1: Customers Served by REPs • AREP references removed • Measure A-2: Number of Active REPs • Unchanged • Measure B-1: Customer Enrollment Success Rate

  3. May 31 MMWG Meeting • Measure B-1: Customer Enrollment Success Rate • ERCOT will report at market summary level • Will only be required to report by REP and by TDU if performance falls below 98% success rate • Measures the following end-to-end processes: • Switches • Move-Ins • Standard Move-Ins • Move-Outs

  4. May 31 MMWG Meeting • Measure B-2: Meter Read and ESIID Database Management Transaction Success Rate • ERCOT will report at market summary level • Will only be required to report by REP and by TDU if performance falls below 98% success rate • Measures… • Ad Hoc Historical Usage Requests • Meter Reads • ESIID Creation and Maintenance Requests

  5. May 31 MMWG Meeting • Measure B-3: Field Performance • Billing Success Rate measure eliminated • Will include ERCOT service availability • Monthly DNP reporting incorporated • TDSPs will report on: Move-Ins, Priority Move-Ins, Move-Outs, Disconnects, Reconnects, Same-day Reconnects, Meter Re-Reads and Off-Cycle Reads • Also included Estimates for Reasons Other then Denial of Access • Market recommended this be removed and handled with RMS report instead • Staff agreed to reconsider

  6. May 31 MMWG Meeting • Measure B-4: Inter-Company Invoices • Unchanged

  7. May 31 MMWG Meeting • Measure B-5: Inadvertent Gains • Place holder only – no information included • Waiting for guidance from IGTF • CR & TDSPs voiced concern about including in Performance Measures • Market-level reporting would be more appropriate as significant improvements are being made as a result of the task force • Don’t feel a long term measure is needed • Staff agreed to reconsider

  8. Next Steps • Rule should be …. • Posted by Staff on June 15 • Published at June 22 Open Meeting • MMWG & PUCT will co-host workshop in July • Rule could be adopted end of July

  9. MarkeTrak Reporting • Day-to-Day Summary Level • IAG Detail • DEV Summary Level

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